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765833
unstar this property registered interest false more like this
star this property date less than 2017-10-06more like thismore than 2017-10-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Jobcentres: Sheffield more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, when he plans to publish the cost-benefit analysis of Eastern Avenue Jobcentre closure. more like this
star this property tabling member constituency Sheffield, Heeley more like this
star this property tabling member printed
Louise Haigh more like this
star this property uin 106233 more like this
star this property answer
answer
star this property is ministerial correction true more like this
star this property date of answer less than 2017-10-16more like thismore than 2017-10-16
star this property answer text <p>We are not <del class="ministerial">yet</del> in a position to share any figures due to commercial confidentiality pending completion of legal processes. We expect to make savings by merging offices through reduced running costs and making best use of both office space available and taxpayer’s money.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-10-16T11:44:29.917Zmore like thismore than 2017-10-16T11:44:29.917Z
star this property question first ministerially corrected
less than 2017-10-17T11:52:20.983Zmore like thismore than 2017-10-17T11:52:20.983Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property previous answer version
14508
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4473
star this property label Biography information for Louise Haigh more like this
604191
unstar this property registered interest false more like this
star this property date less than 2016-10-17more like thismore than 2016-10-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Migrant Workers: Pay more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether he made an estimate of the number of foreign companies employing migrant workers in the UK who have sued their employees for overpayment of wages upon their return to their country of origin. more like this
star this property tabling member constituency Middlesbrough South and East Cleveland more like this
star this property tabling member printed
Tom Blenkinsop more like this
star this property uin 48990 more like this
star this property answer
answer
star this property is ministerial correction true more like this
star this property date of answer less than 2016-10-20more like thismore than 2016-10-20
star this property answer text <p><del class="ministerial">DWP has received no representations on migrant employees in the UK being forced to repay funds paid to them as a result of shortfalls in wages to their employers upon return to their country of origin.</del></p><p><ins class="ministerial">DWP has not made an estimate of the number of foreign companies employing migrant workers in the UK who have sued their employees for overpayment of wages upon their return to their country of origin.</ins></p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2016-10-20T15:39:20.617Zmore like thismore than 2016-10-20T15:39:20.617Z
star this property question first ministerially corrected
less than 2016-10-21T11:31:20.097Zmore like thismore than 2016-10-21T11:31:20.097Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property previous answer version
15529
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4037
star this property label Biography information for Tom Blenkinsop more like this
685608
unstar this property registered interest false more like this
star this property date less than 2017-02-06more like thismore than 2017-02-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Staff more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many work coaches his Department has employed in each (a) region and (b) constituent part of the UK in each of the last three years; and how many work coaches his Department plans to employ in each such region and part of the UK in each of the next three years. more like this
star this property tabling member constituency Batley and Spen more like this
star this property tabling member printed
Tracy Brabin more like this
star this property uin 63215 more like this
star this property answer
answer
star this property is ministerial correction true more like this
star this property date of answer less than 2017-02-09more like thismore than 2017-02-09
star this property answer text <p>The number of work coaches employed by the department in each of the last three years, shown by each nation within Great Britain and also by Jobcentre Plus district can be seen in the tables below.</p><p> </p><p>By the end of March 2018 we plan to have around 2,500 more Work Coaches in Jobcentres across the nations and regions of Great Britain. However, the final allocation of work coaches will be based on funding, claimant activity and determined by need.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p> </p></td><td><p><strong>March 2014</strong></p></td><td><p><strong>March 2015</strong></p></td><td><p><strong>March 2016</strong></p></td></tr><tr><td><p> </p></td><td><p>National</p></td><td><p>12,613</p></td><td><p>11,341</p></td><td><p>11,596</p></td></tr><tr><td><p> </p></td><td><p>England</p></td><td><p>10,855</p></td><td><p>9,723</p></td><td><p>9,659</p></td></tr><tr><td><p> </p></td><td><p>Scotland</p></td><td><p>1,136</p></td><td><p>997</p></td><td><p>1,186</p></td></tr><tr><td><p> </p></td><td><p>Wales</p></td><td><p>622</p></td><td><p>620</p></td><td><p>750</p></td></tr><tr><td colspan="5"><p> </p></td></tr><tr><td><p><ins class="ministerial"><strong> <strong>Jobcentre Plus Region</strong></strong></ins></p></td><td><p><strong>Jobcentre Plus District</strong></p></td><td><p><strong>March 2014</strong></p></td><td><p><strong>March 2015</strong></p></td><td><p><strong>March 2016</strong></p></td></tr><tr><td><p><ins class="ministerial">Central England </ins></p></td><td><p>Birmingham &amp; Solihull</p></td><td><p>476</p></td><td><p>412</p></td><td><p>449</p></td></tr><tr><td><p><ins class="ministerial"> </ins> <ins class="ministerial">Central England</ins></p></td><td><p>Black Country</p></td><td><p>369</p></td><td><p>381</p></td><td><p>355</p></td></tr><tr><td><p><ins class="ministerial"> </ins> <ins class="ministerial">Central England</ins></p></td><td><p><ins class="ministerial">*</ins>Derbyshire</p></td><td><p>192</p></td><td><p><del class="ministerial">349</del><ins class="ministerial">0</ins></p></td><td><p><del class="ministerial">326</del><ins class="ministerial">0</ins></p></td></tr><tr><td><p><ins class="ministerial"> </ins> <ins class="ministerial">Central England</ins></p></td><td><p>East Anglia</p></td><td><p>375</p></td><td><p><del class="ministerial">272</del><ins class="ministerial">349</ins></p></td><td><p><del class="ministerial">296</del><ins class="ministerial">326</ins></p></td></tr><tr><td><p><ins class="ministerial"> </ins> <ins class="ministerial">Central England</ins></p></td><td><p>Leicestershire &amp; Northamptonshire</p></td><td><p>270</p></td><td><p><del class="ministerial">321</del><ins class="ministerial">272</ins></p></td><td><p><del class="ministerial">327</del><ins class="ministerial">296</ins></p></td></tr><tr><td><p><ins class="ministerial"> </ins> <ins class="ministerial">Central England</ins></p></td><td><p>Lincolnshire Nottinghamshire &amp; Rutland</p></td><td><p>348</p></td><td><p><del class="ministerial">216</del><ins class="ministerial">321</ins></p></td><td><p><del class="ministerial">242</del><ins class="ministerial">327</ins></p></td></tr><tr><td><p><ins class="ministerial"> </ins> <ins class="ministerial">Central England</ins></p></td><td><p>Mercia</p></td><td><p>240</p></td><td><p><del class="ministerial">406</del><ins class="ministerial">216</ins></p></td><td><p><del class="ministerial">409</del><ins class="ministerial">242</ins></p></td></tr><tr><td><p><ins class="ministerial"> </ins> <ins class="ministerial">Central England</ins></p></td><td><p><ins class="ministerial">*Midland Shires</ins></p></td><td><p><ins class="ministerial">0</ins></p></td><td><p><ins class="ministerial">406</ins></p></td><td><p><ins class="ministerial">409</ins></p></td></tr><tr><td><p><ins class="ministerial"> </ins> <ins class="ministerial">Central England</ins></p></td><td><p><ins class="ministerial">*</ins>Staffordshire &amp; Shropshire</p></td><td><p>257</p></td><td><p><del class="ministerial">238</del><ins class="ministerial">0</ins></p></td><td><p><del class="ministerial">228</del><ins class="ministerial">0</ins></p></td></tr><tr><td><p><ins class="ministerial"> London and the Home Counties</ins></p></td><td><p>Bedfordshire &amp; Hertfordshire</p></td><td><p>267</p></td><td><p><del class="ministerial">445</del><ins class="ministerial">238</ins></p></td><td><p><del class="ministerial">374</del><ins class="ministerial">228</ins></p></td></tr><tr><td><p><ins class="ministerial"> London and the Home Counties</ins></p></td><td><p>East London</p></td><td><p>555</p></td><td><p><del class="ministerial">288</del><ins class="ministerial">445</ins></p></td><td><p><del class="ministerial">238</del><ins class="ministerial">374</ins></p></td></tr><tr><td><p><ins class="ministerial"> London and the Home Counties</ins></p></td><td><p>Essex</p></td><td><p>314</p></td><td><p><del class="ministerial">249</del><ins class="ministerial">288</ins></p></td><td><p><del class="ministerial">246</del><ins class="ministerial">238</ins></p></td></tr><tr><td><p><ins class="ministerial"> London and the Home Counties</ins></p></td><td><p>Kent</p></td><td><p>293</p></td><td><p><del class="ministerial">390</del><ins class="ministerial">249</ins></p></td><td><p><del class="ministerial">336</del><ins class="ministerial">246</ins></p></td></tr><tr><td><p><ins class="ministerial"> London and the Home Counties</ins></p></td><td><p>North London</p></td><td><p>479</p></td><td><p><del class="ministerial">555</del><ins class="ministerial">390</ins></p></td><td><p><del class="ministerial">464</del><ins class="ministerial">336</ins></p></td></tr><tr><td><p><ins class="ministerial"> London and the Home Counties</ins></p></td><td><p>South London</p></td><td><p>624</p></td><td><p><del class="ministerial">369</del><ins class="ministerial">555</ins></p></td><td><p><del class="ministerial">361</del><ins class="ministerial">464</ins></p></td></tr><tr><td><p><ins class="ministerial"> London and the Home Counties</ins></p></td><td><p>West London</p></td><td><p>413</p></td><td><p><del class="ministerial">332</del><ins class="ministerial">369</ins></p></td><td><p><del class="ministerial">362</del><ins class="ministerial">361</ins></p></td></tr><tr><td><p><ins class="ministerial"> North East England</ins></p></td><td><p>Durham &amp; Tees Valley</p></td><td><p>374</p></td><td><p><del class="ministerial">353</del><ins class="ministerial">332</ins></p></td><td><p><del class="ministerial">336</del><ins class="ministerial">362</ins></p></td></tr><tr><td><p><ins class="ministerial"> North East England</ins></p></td><td><p>North East Yorkshire &amp; Humber</p></td><td><p>388</p></td><td><p><del class="ministerial">352</del><ins class="ministerial">353</ins></p></td><td><p><del class="ministerial">377</del><ins class="ministerial">336</ins></p></td></tr><tr><td><p><ins class="ministerial"> North East England</ins></p></td><td><p>Northumberland Tyne &amp; Wear</p></td><td><p>372</p></td><td><p><del class="ministerial">344</del><ins class="ministerial">352</ins></p></td><td><p>377</p></td></tr><tr><td><p><ins class="ministerial"> North East England</ins></p></td><td><p>South Yorkshire</p></td><td><p>366</p></td><td><p><del class="ministerial">573</del><ins class="ministerial">344</ins></p></td><td><p><del class="ministerial">523</del><ins class="ministerial">377</ins></p></td></tr><tr><td><p><ins class="ministerial"> North East England</ins></p></td><td><p>West Yorkshire</p></td><td><p>548</p></td><td><p><del class="ministerial">1,392</del><ins class="ministerial">573</ins></p></td><td><p><del class="ministerial">343</del><ins class="ministerial">523</ins></p></td></tr><tr><td><p><ins class="ministerial"> North West England</ins></p></td><td><p>Cumbria &amp; Lancashire</p></td><td><p>347</p></td><td><p>293</p></td><td><p><del class="ministerial">370</del><ins class="ministerial">343</ins></p></td></tr><tr><td><p><ins class="ministerial"> North West England</ins></p></td><td><p>Greater Manchester Central &amp; Cheshire</p></td><td><p>404</p></td><td><p>344</p></td><td><p><del class="ministerial">371</del><ins class="ministerial">370</ins></p></td></tr><tr><td><p><ins class="ministerial"> North West England</ins></p></td><td><p>Greater Manchester East &amp; West</p></td><td><p>390</p></td><td><p>372</p></td><td><p><del class="ministerial">427</del><ins class="ministerial">371</ins></p></td></tr><tr><td><p><ins class="ministerial"> North West England</ins></p></td><td><p>Merseyside</p></td><td><p>410</p></td><td><p>383</p></td><td><p><del class="ministerial">315</del><ins class="ministerial">427</ins></p></td></tr><tr><td><p><ins class="ministerial"> Scotland</ins></p></td><td><p>East &amp; South East Scotland</p></td><td><p>314</p></td><td><p>289</p></td><td><p><del class="ministerial">395</del><ins class="ministerial">315</ins></p></td></tr><tr><td><p><ins class="ministerial"> Scotland</ins></p></td><td><p>Glasgow Lanarkshire &amp; East Dunbartonshire</p></td><td><p>387</p></td><td><p>319</p></td><td><p><del class="ministerial">205</del><ins class="ministerial">395</ins></p></td></tr><tr><td><p><ins class="ministerial"> Scotland</ins></p></td><td><p>North of Scotland</p></td><td><p>188</p></td><td><p>180</p></td><td><p><del class="ministerial">271</del><ins class="ministerial">205</ins></p></td></tr><tr><td><p><ins class="ministerial"> Scotland</ins></p></td><td><p>West of Scotland</p></td><td><p>247</p></td><td><p>210</p></td><td><p><del class="ministerial">392</del><ins class="ministerial">271</ins></p></td></tr><tr><td><p><ins class="ministerial"> Southern England</ins></p></td><td><p>Devon Cornwall &amp; Somerset</p></td><td><p>314</p></td><td><p>273</p></td><td><p><del class="ministerial">363</del><ins class="ministerial">330</ins></p></td></tr><tr><td><p><ins class="ministerial"> Southern England</ins></p></td><td><p><ins class="ministerial">*Avon Severn and Thames</ins></p></td><td><p><ins class="ministerial">0</ins></p></td><td><p><ins class="ministerial">0</ins></p></td><td><p><ins class="ministerial">302</ins></p></td></tr><tr><td><p><ins class="ministerial"> Southern England</ins></p></td><td><p><ins class="ministerial">*Berkshire, Surrey and Sussex</ins></p></td><td><p><ins class="ministerial">0</ins></p></td><td><p><ins class="ministerial">0</ins></p></td><td><p><ins class="ministerial">363</ins></p></td></tr><tr><td><p><ins class="ministerial"> Southern England</ins></p></td><td><p><ins class="ministerial">*</ins>Gloucestershire &amp; West of England</p></td><td><p>325</p></td><td><p>262</p></td><td><p><del class="ministerial">330</del><ins class="ministerial">0</ins></p></td></tr><tr><td><p><ins class="ministerial"> Southern England</ins></p></td><td><p>Greater Wessex</p></td><td><p>445</p></td><td><p>401</p></td><td><p>435</p></td></tr><tr><td><p><ins class="ministerial"> Southern England</ins></p></td><td><p><ins class="ministerial">*</ins>Surrey &amp; Sussex</p></td><td><p>348</p></td><td><p>282</p></td><td><p><del class="ministerial">750</del><ins class="ministerial">0</ins></p></td></tr><tr><td><p><ins class="ministerial"> Southern England</ins></p></td><td><p><ins class="ministerial">*</ins>Thames Valley</p></td><td><p>338</p></td><td><p>267</p></td><td><p><del class="ministerial">172</del><ins class="ministerial">0</ins></p></td></tr><tr><td><p><ins class="ministerial"> Wales</ins></p></td><td><p>North &amp; Mid Wales</p></td><td><p>129</p></td><td><p>141</p></td><td><p><del class="ministerial">303</del><ins class="ministerial">172</ins></p></td></tr><tr><td><p><ins class="ministerial"> Wales</ins></p></td><td><p>South East Wales</p></td><td><p>271</p></td><td><p>271</p></td><td><p><del class="ministerial">275</del><ins class="ministerial">303</ins></p></td></tr><tr><td><p><ins class="ministerial"> Wales</ins></p></td><td><p>South West Wales</p></td><td><p>222</p></td><td><p>207</p></td><td><p><del class="ministerial">449</del><ins class="ministerial">275</ins></p></td></tr></tbody></table><p>Notes</p><ol><li>The number of Work Coaches is expressed as a Full Time Equivalent.</li><li>Numbers rounded to the nearest whole number.</li><li>Numbers may not sum due to rounding</li><li><ins class="ministerial">* Highlights change to District structure</ins></li></ol><p> </p>
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-02-09T16:56:41.443Zmore like thismore than 2017-02-09T16:56:41.443Z
star this property question first ministerially corrected
less than 2017-03-06T16:21:07.957Zmore like thismore than 2017-03-06T16:21:07.957Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property previous answer version
35189
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4588
star this property label Biography information for Tracy Brabin more like this
758890
unstar this property registered interest false more like this
star this property date less than 2017-09-07more like thismore than 2017-09-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what estimate his Department has made of the number of people receiving tax credits who will be receiving universal credit at the completion of full service roll-out. more like this
star this property tabling member constituency Oldham East and Saddleworth more like this
star this property tabling member printed
Debbie Abrahams more like this
star this property uin 9616 more like this
star this property answer
answer
star this property is ministerial correction true more like this
star this property date of answer less than 2017-09-13more like thismore than 2017-09-13
star this property answer text <p>Based on the existing tax credit data and take-up we estimate that around <del class="ministerial">5.8</del> <ins class="ministerial">3.8 </ins>million people receiving Tax Credits will be receiving Universal Credit at the completion of Full Service roll-out.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property previous answer version
11131
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
11369
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property question first answered
less than 2017-09-13T15:12:46.36Zmore like thismore than 2017-09-13T15:12:46.36Z
star this property question first ministerially corrected
less than 2018-01-08T20:43:49.813Zmore like thismore than 2018-01-08T20:43:49.813Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4212
star this property label Biography information for Debbie Abrahams more like this
766150
unstar this property registered interest false more like this
star this property date less than 2017-10-06more like thismore than 2017-10-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what his policy is on a formal appeal process for decisions on early advances for universal credit. more like this
star this property tabling member constituency Hove more like this
star this property tabling member printed
Peter Kyle more like this
star this property uin 105991 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-11-21more like thismore than 2017-11-21
star this property answer text <p>Advances are time sensitive because an advance payment meets the immediate need of the claimant. So there is no right of appeal to an independent tribunal against a refusal. We have an alternative process which enables a claimant to ask for a decision to be looked at again within the office, at pace.</p><p> </p><p>The most common grounds for a refusal of an advance payment are because the claimant already has available funds, for example: savings, earnings, redundancy payments or support from the claimant or partner’s parents, family or friends. This list is not exhaustive.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-11-21T15:12:08.293Zmore like thismore than 2017-11-21T15:12:08.293Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property previous answer version
13845
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4505
star this property label Biography information for Peter Kyle more like this
767717
unstar this property registered interest false more like this
star this property date less than 2017-10-09more like thismore than 2017-10-09
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Self-employed more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 September 2017 to Question 9283, on universal credit: self employed, what assessment he has made of the (a) effect of the roll-out of universal credit on the creative sector, (b) number of self-employed universal credit claimants and (c) financial saving achieved by the application of the minimum income floor. more like this
star this property tabling member constituency Wirral South more like this
star this property tabling member printed
Alison McGovern more like this
star this property uin 106459 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-19more like thismore than 2017-10-19
star this property answer text <p>No sector is treated more or less favourably than another and all claimants have the same rights and obligations. We have not yet assessed the effects of roll-out but, as part of UC’s test and learn approach, work is planned to make data available on the number of self-employed claimants and the impact of the minimum income floor.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-10-19T14:58:35.693Zmore like thismore than 2017-10-19T14:58:35.693Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property previous answer version
14170
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4083
star this property label Biography information for Alison McGovern more like this
768212
unstar this property registered interest false more like this
star this property date less than 2017-10-10more like thismore than 2017-10-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment he has made of the effect of the minimum six week wait for successful claims of universal credit on (a) families and (b) other claimants over the Christmas 2017 period as part of his Department's planning for full-rollout of universal credit from 29 November 2017 in (i) Brighton and Hove and (ii) other areas; if he will make it his policy to suspend the full roll-out of universal credit in (A) Brighton and Hove and (B) other areas where the six week wait falls over the Christmas period; and if he will make a statement. more like this
star this property tabling member constituency Brighton, Pavilion more like this
star this property tabling member printed
Caroline Lucas more like this
star this property uin 106977 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-17more like thismore than 2017-10-17
star this property answer text <p>The Department plans to advance the timing of all payments where people would be impacted by bank holidays, to ensure they have money over the festive period. This includes the careful assessment of technical system and banking system availability to ensure successful payments can be made. This year we have enhanced the functionality and added a faster payment contingency function in Universal Credit. This includes supporting those customers with any request for an advance payment.</p><p> </p><p> </p><p>There are no plans to suspend Universal Credit rollout as stated by the Secretary of State in the House of Commons on Monday 9<sup>th</sup> October.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-10-17T15:52:25.833Zmore like thismore than 2017-10-17T15:52:25.833Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property previous answer version
15184
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
3930
star this property label Biography information for Caroline Lucas more like this
769037
unstar this property registered interest false more like this
star this property date less than 2017-10-11more like thismore than 2017-10-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many work coaches there are in each jobcentre in which universal credit has been rolled out; how many claimants each work coach is responsible for; where those work coaches are based; and how many work coaches will be appointed in Preston when universal credit is rolled out in that parliamentary constituency. more like this
star this property tabling member constituency Preston more like this
star this property tabling member printed
Mr Mark Hendrick more like this
star this property uin 107132 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-26more like thismore than 2017-10-26
star this property answer text <p>Universal Credit is available to all new claims from single jobseekers across Great Britain and couples and families in some jobcentre areas. As at August 2017 there were around 12,500 work coaches across the jobcentre network and working across all benefits. The number of work coaches will change in line with demand and we expect there to be more in every nation and region by 2020.</p><p> </p><p>The number of work coaches and the size of their caseload will vary as it is dependent on a number of factors, including the level of customer support required and the needs of the local labour market.</p><p> </p><p>The digital service continues to develop iteratively, with claimants able to increasingly self-serve and interact digitally with their work coach and case manager.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property grouped question UIN 108767 more like this
star this property question first answered
less than 2017-10-26T11:00:01.42Zmore like thismore than 2017-10-26T11:00:01.42Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property previous answer version
17468
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
473
star this property label Biography information for Sir Mark Hendrick more like this
769773
unstar this property registered interest false more like this
star this property date less than 2017-10-12more like thismore than 2017-10-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the (a) shortest, (b) average and (c) longest recorded call was to the universal credit helpline in each of the last 12 months. more like this
star this property tabling member constituency Oldham East and Saddleworth more like this
star this property tabling member printed
Debbie Abrahams more like this
star this property uin 107512 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-20more like thismore than 2017-10-20
star this property answer text <p>Average call duration data is available in respect of the Universal Credit helpline for each of the last 12 months. However, data to indicate the shortest and longest recorded call durations is not available and could only be provided at disproportionate cost.</p><p> </p><p>Please note:</p><ol><li>The average call duration on the Universal Credit Helpline indicated in the data table below includes time in a telephony queue awaiting answer and the time spent talking to a customer adviser.</li><li>The data supplied is derived from unpublished management information, which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.</li></ol><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Average Call Duration (in minutes and seconds)</p></td></tr><tr><td><p>Oct-16</p></td><td><p>11:20</p></td></tr><tr><td><p>Nov-16</p></td><td><p>12:20</p></td></tr><tr><td><p>Dec-16</p></td><td><p>11:23</p></td></tr><tr><td><p>Jan-17</p></td><td><p>12:01</p></td></tr><tr><td><p>Feb-17</p></td><td><p>12:40</p></td></tr><tr><td><p>Mar-17</p></td><td><p>11:08</p></td></tr><tr><td><p>Apr-17</p></td><td><p>10:25</p></td></tr><tr><td><p>May-17</p></td><td><p>10:10</p></td></tr><tr><td><p>Jun-17</p></td><td><p>11:36</p></td></tr><tr><td><p>Jul-17</p></td><td><p>12:14</p></td></tr><tr><td><p>Aug-17</p></td><td><p>13:02</p></td></tr><tr><td><p>Sep-17</p></td><td><p>13:12</p></td></tr></tbody></table><p> </p><p>Data Sources: BT OPMIS and NGCC</p>
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-10-20T13:03:27.897Zmore like thismore than 2017-10-20T13:03:27.897Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property previous answer version
15386
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4212
star this property label Biography information for Debbie Abrahams more like this
769774
unstar this property registered interest false more like this
star this property date less than 2017-10-12more like thismore than 2017-10-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what guidance his Department has issued to ensure that universal credit claimants are informed of the option of being called back when telephoning the universal credit helpline. more like this
star this property tabling member constituency Oldham East and Saddleworth more like this
star this property tabling member printed
Debbie Abrahams more like this
star this property uin 107513 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-20more like thismore than 2017-10-20
star this property answer text <p>The Department’s guidance directs staff dealing with Universal Credit claims to call customers back either if they request it or if they express any concern about the cost of calling. Additionally, on 18 October 2017 at a Work and Pensions Select Committee hearing, the Secretary of State announced plans to make the Universal Credit helpline a freephone number over the next month.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2017-10-20T13:10:06.52Zmore like thismore than 2017-10-20T13:10:06.52Z
star this property answering member
3969
unstar this property label Biography information for Mr Damian Hinds more like this
star this property previous answer version
15387
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4212
star this property label Biography information for Debbie Abrahams more like this