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<p>The Government recognises that online sources of energy usage information can be
useful but does not believe that these can substitute for in-home displays in delivering
the benefits of smart meters.</p><p>In home displays allow consumers and their family
members to see immediately their current and historic energy use and its cost in near-real
time and do not rely on consumers having internet access or smart phones. Current
evidence shows higher energy savings from those with a smart meter and IHD compared
to those with a smart meter only.</p><p>Energy suppliers are free to offer additional
means for their customers to engage with their energy usage, which may be available
online and offer different forms of analysis to the IHD. We expect that some consumers
will want different information but believe that all should have the information provided
by IHDs readily available.</p><p>We will continue to monitor the evidence in this
area and emerging technical developments to ensure that our policy remains appropriate.</p>
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