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<p>Assistance dogs perform a vital role for their owners, helping them to go about
their lives independently, confidently and with dignity, and it is unacceptable that
a minority of taxi and private hire vehicle (PHV) drivers continue to refuse their
carriage.</p><p> </p><p>We plan to issue for consultation this year draft revised
best practice guidance for local licensing authorities (LLAs), including strengthened
recommendations on the provision of an inclusive service.</p><p> </p><p>It is our
intention that the guidance will encourage LLAs to ensure that taxi and PHV drivers
understand their legal duty to carry assistance dogs, and that non-compliance is addressed
effectively.</p><p> </p>
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