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759845
star this property registered interest false more like this
star this property date less than 2017-09-12more like thismore than 2017-09-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Jobcentres: Glasgow more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 September 2017 to Question 7646, if he will make it his policy that no compulsory redundancies will occur at any point in time as a result of the planned closure of the Easterhouse Jobcentre. more like this
star this property tabling member constituency Glasgow East more like this
star this property tabling member printed
David Linden more like this
star this property uin 10240 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-09-20more like thismore than 2017-09-20
star this property answer text <p>I refer the Honourable Member to my reply to Question <a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-questions-answers/?page=1&amp;max=20&amp;questiontype=AllQuestions&amp;house=commons%2clords&amp;uin=7646" target="_blank">7646</a> on 11 September 2017.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-09-20T09:41:42.307Zmore like thisremove minimum value filter
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4640
star this property label Biography information for David Linden more like this
760175
star this property registered interest false more like this
star this property date less than 2017-09-13more like thismore than 2017-09-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Scotland more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if he will meet representatives of the Scottish third sector to discuss the roll-out of universal credit in Scotland. more like this
star this property tabling member constituency Inverclyde more like this
star this property tabling member printed
Ronnie Cowan more like this
star this property uin 10387 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-11more like thismore than 2017-10-11
star this property answer text <p>Invitations to meet with third sector organisations are routinely considered by Ministers on a case by case basis.</p><p> </p><p>At departmental level officials from the DWP have regular meetings with Scottish stakeholders, including representatives from third sector organisations, to discuss matters including the roll out of Universal Credit.</p><p> </p><p>As part of the formal implementation planning for Universal Credit there are a range of external engagement activities for each Local Authority area tailored to the individual locality.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-10-11T15:38:47.033Zmore like thismore than 2017-10-11T15:38:47.033Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4465
star this property label Biography information for Ronnie Cowan more like this
760178
star this property registered interest false more like this
star this property date less than 2017-09-13more like thismore than 2017-09-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Devolution more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the dates were of the most recent meetings between Ministers of his Department and their counterparts in the devolved administrations; and what the dates are of the next planned meetings. more like this
star this property tabling member constituency Stirling more like this
star this property tabling member printed
Stephen Kerr more like this
star this property uin 10407 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-09more like thismore than 2017-10-09
star this property answer text <p>The table below lists the most recent meetings between Ministers from his Department and their counterparts in the devolved administrations and the next planned meetings.</p><p> </p><table><tbody><tr><td><p>Minister</p></td><td><p>Devolved Administration</p></td><td><p>Date of most recent meeting</p></td><td><p>Next planned meeting</p></td></tr><tr><td><p>Secretary of State for Work and Pensions</p></td><td><p>Scottish Government</p></td><td><p>14 September 2017</p></td><td><p>N/A</p></td></tr><tr><td><p>Minister for Employment</p></td><td><p>Welsh Government</p></td><td><p>13 July 2017</p></td><td><p>Provisional 27 November 2017</p></td></tr><tr><td><p>Minister for Disabled People, Work and Health</p></td><td><p>Scottish Government</p></td><td><p>25 October 2016</p></td><td><p>N/A</p></td></tr></tbody></table> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-10-09T16:33:03.237Zmore like thismore than 2017-10-09T16:33:03.237Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4604
star this property label Biography information for Stephen Kerr more like this
760179
star this property registered interest false more like this
star this property date less than 2017-09-13more like thismore than 2017-09-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Food Banks: Scotland more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 September 2017 to Question 8068, on food banks: domestic visits, whether Ministers of his Department have visited a food bank in Scotland since May 2010. more like this
star this property tabling member constituency Glasgow East more like this
star this property tabling member printed
David Linden more like this
star this property uin 10484 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-09more like thismore than 2017-10-09
star this property answer text <p>Ministerial visits have been routinely published as transparency data on Gov.uk: <a href="https://www.gov.uk/government/collections/dwp-ministers-hospitality-and-gifts#history" target="_blank">https://www.gov.uk/government/collections/dwp-ministers-hospitality-and-gifts#history</a></p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-10-09T17:18:34.553Zmore like thismore than 2017-10-09T17:18:34.553Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4640
star this property label Biography information for David Linden more like this
760281
star this property registered interest false more like this
star this property date less than 2017-09-13more like thismore than 2017-09-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Housing more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, when he expects the universal credit landlord portal to be available in areas with full digital universal credit service. more like this
star this property tabling member constituency South Cambridgeshire more like this
star this property tabling member printed
Heidi Allen more like this
star this property uin 105002 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-09more like thismore than 2017-10-09
star this property answer text <p>Following successful pilots of the ‘Trusted Partner’ scheme and the ‘Landlord Portal Service’, DWP are rolling out both initiatives together. We are enrolling more landlords in stages, in tandem with the expansion of the Universal Credit Full Service. We have started with the largest landlord groups, in order to ensure the highest possible number of tenants are able to benefit from the schemes, as early as possible. This means that all Trusted Partner landlords have access to the Landlord Portal. We have also already introduced this to the landlords involved in our Trusted Partner pilot.</p><p> </p><p>The Trusted Partner scheme allows social landlords to play a key role in engaging with their tenants who are Universal Credit claimants, helping those who can’t manage their housing payments to access the support available. The Landlord Portal provides social landlords with the ability to submit information directly to the Universal Credit online system, which supports timely and accurate payment of housing costs to Universal Credit claimants.</p>
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-10-09T11:45:07.923Zmore like thismore than 2017-10-09T11:45:07.923Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4516
star this property label Biography information for Heidi Allen more like this
760283
star this property registered interest false more like this
star this property date less than 2017-09-13more like thismore than 2017-09-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps his Department has taken to reduce waiting times on the universal credit telephone line in advance of a potential increase in the volume as calls arising from full service rollout. more like this
star this property tabling member constituency South Cambridgeshire more like this
star this property tabling member printed
Heidi Allen more like this
star this property uin 105003 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-09more like thismore than 2017-10-09
star this property answer text <p>The Universal Credit Full Service was expanded to an additional 29 Jobcentre sites in July and rollout will continue this month, with new claims and changes of circumstance reported online in the vast majority of all cases. All customers have an online account, online statement and journal for interacting with their dedicated Case Manager and Work Coach.</p><p> </p><p>We endeavour to resolve all enquiries from our customers at the point of contact, whether that be face-to-face, online, or on the phone. The percentage of calls being received as a proportion of our total caseload has been steadily falling this year, as customers interact more online, and we will continue to invest to make more functionality available online – for example, customers can now update their Claimant Commitments online before and after their meetings with the Work Coach, helping record job search as customers take the next steps forward into work.</p><p> </p><p>Every week we match the required capacity and resources to our telephony forecast to ensure we meet demand and deliver a good service across our channels. This capacity is organised to scale up in line with new claims as the service expands further to ensure a good customer service and experience.</p>
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-10-09T12:42:33.553Zmore like thismore than 2017-10-09T12:42:33.553Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4516
star this property label Biography information for Heidi Allen more like this
760284
star this property registered interest false more like this
star this property date less than 2017-09-13more like thismore than 2017-09-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Electronic Government more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if he will bring forward the introduction of the online booking system for universal credit jobcentre appointments so that new claimants in October do not incur costs for calling the helpline. more like this
star this property tabling member constituency South Cambridgeshire more like this
star this property tabling member printed
Heidi Allen more like this
star this property uin 105004 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-09more like thismore than 2017-10-09
star this property answer text <p>DWP is currently running a tender process to identify a strategic appointment booking provider. In accordance with the minimum timescales set out in the Public Contracts Regulations 2015 we expect to complete this process in January 2018.</p><p> </p><p>Once a strategic appointment booking provider is identified, we will need to undertake further work to build the required functionality to link the booking system to the Universal Credit Full Service.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-10-09T11:48:44.857Zmore like thismore than 2017-10-09T11:48:44.857Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4516
star this property label Biography information for Heidi Allen more like this
760285
star this property registered interest false more like this
star this property date less than 2017-09-13more like thismore than 2017-09-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what training his Department has provided to jobcentre work coaches to help claimants adapt to the new universal credit benefit since that benefit was introduced. more like this
star this property tabling member constituency South Cambridgeshire more like this
star this property tabling member printed
Heidi Allen more like this
star this property uin 105005 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-09more like thismore than 2017-10-09
star this property answer text <p>We have in place a substantial programme of learning and ongoing support for work coaches to enable them to support all customers, whatever their needs. Work coaches receive a blend of face-to-face and online learning, which focuses on both the technical delivery steps and importantly the transformational change, as well as consolidation of training post-completion.</p><p> </p><p>Accreditation is also core to establishing our Work Coaches as an externally recognised professional workforce, and is central to our commitment to their continuous professional development. The learning and accreditation for Work Coaches reflects the critical role they play in the successful delivery of Universal Credit. However, we are not complacent and are investing in our people at all levels to give them the skills, knowledge and tools to deliver.</p><p> </p><p>The Universal Credit Full Service has a training feature that allows our staff to experience the system. Feedback from staff on the training has been positive, particularly the ability to experience the system before their jobcentre goes live with the full service.</p>
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-10-09T11:57:08.717Zmore like thismore than 2017-10-09T11:57:08.717Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4516
star this property label Biography information for Heidi Allen more like this
760756
star this property registered interest false more like this
star this property date less than 2017-09-14more like thismore than 2017-09-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Chief Scientific Advisers more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many meetings (a) he and (b) Ministers of his Department have had with the Chief Scientific Adviser in his Department in the last three months. more like this
star this property tabling member constituency North Norfolk more like this
star this property tabling member printed
Norman Lamb more like this
star this property uin 105213 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-09more like thismore than 2017-10-09
star this property answer text <p>There have been no meetings with the Chief Scientific Adviser and Ministers of his Department in the last three months.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-10-09T16:28:59Zmore like thismore than 2017-10-09T16:28:59Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
1439
star this property label Biography information for Norman Lamb more like this
760958
star this property registered interest false more like this
star this property date less than 2017-09-14more like thismore than 2017-09-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
unstar this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what proportion of universal credit claims was processed and paid within six weeks in the last six-month period for which figures are available in (a) Barnsley, (b) South Yorkshire and (c) the UK. more like this
star this property tabling member constituency Barnsley East more like this
star this property tabling member printed
Stephanie Peacock more like this
star this property uin 105265 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2017-10-11more like thismore than 2017-10-11
star this property answer text <p>There is no data broken down by area or region. However, data published on 15 September 2017 shows that, nationally, in June 2017 76% of new Universal Credit households received their first payment in full and on time. Across the whole of Universal Credit 92% of all households received full payment on time. The published data can be found here.</p><p> </p><p><a href="https://www.gov.uk/government/statistics/universal-credit-payment-timeliness-january-to-june-2017" target="_blank">https://www.gov.uk/government/statistics/universal-credit-payment-timeliness-january-to-june-2017</a></p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds remove filter
star this property question first answered
less than 2017-10-11T15:47:44.907Zmore like thismore than 2017-10-11T15:47:44.907Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
4607
star this property label Biography information for Stephanie Peacock more like this