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57966

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what total income was received by the Passport Office in fees for (a) fast track and (b) premium service (i) in 2013 and (b) between 1 January and 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198904
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:29 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198903.Table.140714.doc title Tables A-D requested information. previous answer version 60 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57967

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many passport applications processed by the Passport Office between 1 January and 31 May 2014 which missed the three week target for processing.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198906
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:07:30 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198505-198506 table.xlsx title Tables A-D requested information. previous answer version 62 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57968

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many telephone calls were received by the Government's passport helpline (a) in each month of 2013 and (b) between 1 January and 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198903
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:01 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198903.Table.140714.doc title Tables A-D requested information previous answer version 58 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57970

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many applications for (a) passport renewal and (b) new passports were received by the Passport Office in each month between (i) 1 January and 31 May 2013 and (ii) 1 January and 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198907
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br />calls were received during the requested periods. <br /><br />Table B shows income received in fees for premium and fast track services. <br /><br />Table C provides information on the number of full time equivalent staff <br />employed by HM passport Office on 31 December for each of the years from 2010 – <br />2013. <br /><br />Table D sets out the number of first time passport applications and the number <br />of passport renewals received during each month between January 2013 and May <br />2014.<br /><br />In the period between 1 January and 31 May 2014, 31,188 straightforward <br />passport applications processed by Her Majesty's Passport Office were not <br />processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:08:00 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ 198907 Table A - D.doc title Tables A-D requested information (Corrected) previous answer version 63 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

58343

	registered interest
	date	05/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what the Passport Agency's average process time for applications was in each month since January 2010.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	199385
	answer	answer is ministerial correction date of answer 08/08/2014 answer text <p> </p><p> </p><p>The following table shows the average passport processing times in days for <br>each week.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>The data is not stored in a way that enables us to provide monthly averages.<br><br>We do not hold data on non-straightforward average processing times prior to <br>April 2012.</p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/08/2014 10:11:46 answering member 1530 label Biography information for James Brokenshire attachment 1 file name Copy of 199385 David Hanson.fin. table.xls title Passport processing times previous answer version 342 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

58344

	registered interest
	date	05/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what the longest time is for which a passport application has been waiting to be processed from receipt at the passport office to delivery to applicant for (a) new applications and (b) applications for renewal of passport in the period from 1 January 2014 to 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	199391
	answer	answer is ministerial correction date of answer 12/09/2014 answer text <p /> <p>In the period to which you refer, the longest waiting time for completion of (a) a new application and (b) for a renewal was both 135 days. In the case of <br>the new application, the applicant failed to provide the required supporting documentation with their application. Her Majesty's Passport Office (HMPO)<br>made five separate requests, over the next three months for the documentationto be supplied. The applicant finally supplied the documents over four months after the date of the application. HMPO issued the passport eight days afterreceipt of the documentation. In the case of the renewal, an application was made to renew a child’s passport with a change of name. HMPO wrote to the parent on seven occasions seeking additional information concerning parental responsibility and agreement to the change of name. A court order confirmingthe change of name was forwarded by the applicant over four months afterthe date of application. The passport was issued seven days after receipt of the court order.</p><p /> answering member constituency Lewes answering member printed Norman Baker question first answered 12/09/2014 09:25:39 answering member 28 label Biography information for Norman Baker previous answer version 343 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

61096

	registered interest
	date	10/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what her Department's definition of straightforward is in relation to passport applications.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	200157
	answer	answer is ministerial correction date of answer 03/07/2014 answer text <p> </p><p> </p><p>A straightforward application is one where all the required information, <br>including supporting documentation, is provided, the application is signed, and <br>no further enquiries are required in order to progress the application.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 03/07/2014 13:38:55 answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

61097

	registered interest
	date	10/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many overseas resident passport applications by UK citizens have been dealt with by HM Passport Office in each year since 2010.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	200113
	answer	answer is ministerial correction date of answer 22/07/2014 answer text <p> </p><p> </p><p>The table below provides the requested information.<br><br>Year Number of applications dealt <br>with<br>2010 0<br>2011 0<br>2012 145<br>2013 82, 590<br>2014, up to 30th June 225, 687<br><br><br>The administration of overseas resident passports was repatriated from the <br>Foreign and Commonwealth Office in 2012. Transition arrangements began in <br>December 2012 and were completed in March 2014</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 22/07/2014 14:47:42 answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

62088

	registered interest
	date	16/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what representations she has received from the Secretary of State for Foreign and Commonwealth Affairs on the processing of passport applications from abroad since 1 January 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	200813
	answer	answer is ministerial correction date of answer 07/07/2014 answer text <p> </p><p>Home Office Ministers have regular discussions with Ministerial colleagues and <br>others. As was the case with previous administrations, it is not the government's<br>practice to provide details of all such meetings.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 07/07/2014 15:45:37 answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

62090

	registered interest
	date	16/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what the current anticipated turn-round time for passport processing is for (a) applications from UK residents making new applications, (b) new applications for a child's passport and (c) UK residents applying abroad.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	200815
	answer	answer is ministerial correction date of answer 30/06/2014 answer text <p> </p><p>Expected service standards for passport applications are published on <br>www.gov.uk.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 30/06/2014 15:42:57 answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson