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58547

	registered interest
	date	05/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many passport (a) applications and (b) renewal applications were received by the Passport Office in each (i) month and (ii) year of the last five years.
	tabling member constituency	North Ayrshire and Arran
	tabling member printed	Katy Clark
	uin	199406
	answer	answer is ministerial correction date of answer 30/06/2014 answer text <p> </p><p>The following table provides the requested information.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 30/06/2014 16:15:43 question first ministerially corrected 02/09/2014 15:04:09 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ-199406 Katy Clark table[1].doc title Applications for passports and renewals V2 previous answer version 6842 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ-199406 Katy Clark table.doc title Applications for passports and renewals
	tabling member	1590 label Biography information for Baroness Clark of Kilwinning

61397

	registered interest
	date	11/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many applications for (a) new passports and (b) passport renewals there have been in the last year; and what the annual change in such figures has been.
	tabling member constituency	Dudley North
	tabling member printed	Ian Austin
	uin	200217
	answer	answer is ministerial correction date of answer 08/07/2014 answer text <p> </p><p>During the period between 1 June 2013 and 31 May 2014, Her Majesty's Passport Office <br />received <del class="ministerial">1,446,983</del> <ins class="ministerial">1,425,885</ins> first time passport applications and <del class="ministerial">4,528,751</del> <ins class="ministerial">4,461,343</ins> passport <br />renewal applications.<br /><br />This compares with 1,346,246 first time applications and 4,036,267 passport <br />renewal applications during the period between 1 June 2012 and 31 May 2013.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 08/07/2014 14:03:02 question first ministerially corrected 02/09/2014 14:35:59 answering member 1530 label Biography information for James Brokenshire previous answer version 8681 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	1511 label Biography information for Lord Austin of Dudley

57848

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what proportion of passport applications have been dealt with within the target timescale in each of the last 12 months.
	tabling member constituency	Kilmarnock and Loudoun
	tabling member printed	Cathy Jamieson
	uin	198919
	answer	answer is ministerial correction date of answer 03/07/2014 answer text <p>Expected service standards for passport applications are given at <br>www.gov.uk.<br><br>Information in respect of the Member's constituency is not available and the <br>cost of collating it would be disproportionate.<br><br>The table below shows the proportions of UK passport applications in each of <br>the last 12 months which have been processed within the published service <br>standards.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p><strong>2013</strong></p></td><td><p>% straightforward applications processed within the published timescales</p></td><td><p>% non-straightforward applications processed within the published timescales</p></td></tr><tr><td><p>June</p></td><td><p>100%</p></td><td><p>97.8%</p></td></tr><tr><td><p>July</p></td><td><p>100%</p></td><td><p>96.9%</p></td></tr><tr><td><p>August</p></td><td><p>100%</p></td><td><p>96.4%</p></td></tr><tr><td><p>September</p></td><td><p>100%</p></td><td><p>96.0%</p></td></tr><tr><td><p>October</p></td><td><p>100%</p></td><td><p>95.9%</p></td></tr><tr><td><p>November</p></td><td><p>99.99%</p></td><td><p>96.5%</p></td></tr><tr><td><p>December</p></td><td><p>99.99%</p></td><td><p>96.3%</p></td></tr><tr><td><p><strong>2014</strong></p></td><td> </td><td> </td></tr><tr><td><p>January</p></td><td><p>99.99%</p></td><td><p>96.8%</p></td></tr><tr><td><p>February</p></td><td><p>99.98%</p></td><td><p>98.1%</p></td></tr><tr><td><p>March</p></td><td><p>99.95%</p></td><td><p>96.8%</p></td></tr><tr><td><p>April</p></td><td><p>98.59%</p></td><td><p>99.6%</p></td></tr><tr><td><p>May</p></td><td><p>92.26%</p></td><td><p>93.9%</p></td></tr></tbody></table><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 03/07/2014 13:18:34 answering member 1530 label Biography information for James Brokenshire previous answer version 67 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	4011 label Biography information for Cathy Jamieson

57850

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what the target time is for dealing with passport applications.
	tabling member constituency	Kilmarnock and Loudoun
	tabling member printed	Cathy Jamieson
	uin	198915
	answer	answer is ministerial correction date of answer 03/07/2014 answer text <p> </p><p>Expected service standards for passport applications are given at <br>www.gov.uk.<br><br>Information in respect of the Member's constituency is not available and the <br>cost of collating it would be disproportionate.<br><br>The table below shows the proportions of UK passport applications in each of <br>the last 12 months which have been processed within the published service <br>standards.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p><strong>2013</strong></p></td><td><p>% straightforward applications processed within the published timescales</p></td><td><p>% non-straightforward applications processed within the published timescales</p></td></tr><tr><td><p>June</p></td><td><p>100%</p></td><td><p>97.8%</p></td></tr><tr><td><p>July</p></td><td><p>100%</p></td><td><p>96.9%</p></td></tr><tr><td><p>August</p></td><td><p>100%</p></td><td><p>96.4%</p></td></tr><tr><td><p>September</p></td><td><p>100%</p></td><td><p>96.0%</p></td></tr><tr><td><p>October</p></td><td><p>100%</p></td><td><p>95.9%</p></td></tr><tr><td><p>November</p></td><td><p>99.99%</p></td><td><p>96.5%</p></td></tr><tr><td><p>December</p></td><td><p>99.99%</p></td><td><p>96.3%</p></td></tr><tr><td><p><strong>2014</strong></p></td><td> </td><td> </td></tr><tr><td><p>January</p></td><td><p>99.99%</p></td><td><p>96.8%</p></td></tr><tr><td><p>February</p></td><td><p>99.98%</p></td><td><p>98.1%</p></td></tr><tr><td><p>March</p></td><td><p>99.95%</p></td><td><p>96.8%</p></td></tr><tr><td><p>April</p></td><td><p>98.59%</p></td><td><p>99.6%</p></td></tr><tr><td><p>May</p></td><td><p>92.26%</p></td><td><p>93.9%</p></td></tr></tbody></table><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 03/07/2014 13:19:39 answering member 1530 label Biography information for James Brokenshire previous answer version 65 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	4011 label Biography information for Cathy Jamieson

57928

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what additional support she is providing to the Passport Office to ensure it continues to meet the deadlines for applications to be processed and returned during the holiday period.
	tabling member constituency	Watford
	tabling member printed	Richard Harrington
	uin	198792
	answer	answer is ministerial correction date of answer 10/06/2014 answer text <p> </p><p>Her Majesty's Passport Office looks to ensure that adequate resources are in place to meet demand whilst ensuring that resources are proportionate to that demand. Contingencies are in place to coincide with peak periods of demand e.g. school breaks and summer holidays.</p><p> </p><p>This primarily involves staff working overtime but also includes, as required, the redeployment of resources to support passport application examination staff and to assist in the handling of customer contact.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 10/06/2014 16:00:41 answering member 1530 label Biography information for James Brokenshire
	tabling member	4068 label Biography information for Lord Harrington of Watford

57966

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what total income was received by the Passport Office in fees for (a) fast track and (b) premium service (i) in 2013 and (b) between 1 January and 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198904
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:29 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198903.Table.140714.doc title Tables A-D requested information. previous answer version 60 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57967

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many passport applications processed by the Passport Office between 1 January and 31 May 2014 which missed the three week target for processing.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198906
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:07:30 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198505-198506 table.xlsx title Tables A-D requested information. previous answer version 62 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57968

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many telephone calls were received by the Government's passport helpline (a) in each month of 2013 and (b) between 1 January and 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198903
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br>calls were received during the requested periods. <br><br>Table B shows income received in fees for premium and fast track services. <br><br>Table C provides information on the number of full time equivalent staff <br>employed by HM passport Office on 31 December for each of the years from 2010 – <br>2013. <br><br>Table D sets out the number of first time passport applications and the number <br>of passport renewals received during each month between January 2013 and May <br>2014.<br><br>In the period between 1 January and 31 May 2014, 31,188 straightforward <br>passport applications processed by Her Majesty's Passport Office were not <br>processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:06:01 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ198903.Table.140714.doc title Tables A-D requested information previous answer version 58 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

57970

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many applications for (a) passport renewal and (b) new passports were received by the Passport Office in each month between (i) 1 January and 31 May 2013 and (ii) 1 January and 31 May 2014.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	198907
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Table A sets out the requested information in respect of how many telephone <br />calls were received during the requested periods. <br /><br />Table B shows income received in fees for premium and fast track services. <br /><br />Table C provides information on the number of full time equivalent staff <br />employed by HM passport Office on 31 December for each of the years from 2010 – <br />2013. <br /><br />Table D sets out the number of first time passport applications and the number <br />of passport renewals received during each month between January 2013 and May <br />2014.<br /><br />In the period between 1 January and 31 May 2014, 31,188 straightforward <br />passport applications processed by Her Majesty's Passport Office were not <br />processed within the 3-week target.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:08:00 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ 198907 Table A - D.doc title Tables A-D requested information (Corrected) previous answer version 63 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

58145

	registered interest
	date	04/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Passports
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what discussions she has had with the Immigration and Passport Service on (a) the service's ability to meet the three-week timescale for processing an application for a child passport and (b) possible extension of that timescale.
	tabling member constituency	Wirral South
	tabling member printed	Alison McGovern
	uin	199081
	answer	answer is ministerial correction date of answer 03/07/2014 answer text <p> </p><p>Expected service standards for processing passports are given at: www.gov.uk.<br><br><br>My Rt. Hon. Friend the Home Secretary explained in the House on 12 June 2014<br>a set of measures to deal with the high level of passport demand has been put <br>in place. I refer the Hon. Member to the statement of 12 June 2014, Official <br>Report, columns 693 and 694.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 03/07/2014 13:37:14 answering member 1530 label Biography information for James Brokenshire
	tabling member	4083 label Biography information for Alison McGovern