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1519678

	registered interest
	date	10/10/2022
	answering body	Department of Health and Social Care
	answering dept id	17
	answering dept short name	Health and Social Care
	answering dept sort name	Health and Social Care
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health and Social Care, what plans she has to expand and measure the uptake of patient-initiated follow-up across the health system beyond March 2023 as set out in the NHS’s elective recovery plan published in February 2022.
	tabling member constituency	Tooting
	tabling member printed	Dr Rosena Allin-Khan
	uin	59945
	answer	answer is ministerial correction date of answer 18/10/2022 answer text <p>In May 2022, NHS England published ‘Implementing patient initiated follow-up. Guidance for local health and care systems’ (PIFU) to support all providers through the adoption and implementation of PIFU by March 2023. In addition, NHS England’s national and regional teams to work with providers to address challenges with its deployment. Providers are required to report and record PIFU activity through the Elective Recovery Outpatient Collection platform to evaluate the impact.</p> answering member constituency Newark answering member printed Robert Jenrick question first answered 18/10/2022 11:57:09 answering member 4320 label Biography information for Robert Jenrick previous answer version 23182 answering member constituency Newark answering member printed Robert Jenrick answering member 4320 label Biography information for Robert Jenrick
	tabling member	4573 label Biography information for Dr Rosena Allin-Khan

1519855

	registered interest
	date	10/10/2022
	answering body	Department of Health and Social Care
	answering dept id	17
	answering dept short name	Health and Social Care
	answering dept sort name	Health and Social Care
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health and Social Care, with reference to the Statement of 5 September 2022 on DHSC Update, HCWS291, how she plans to measure progress towards the commitment to offer all patients a choice of provider at the point of GP referral by April 2023; what plans she has to publicise the offer to all patients from April 2023; and whether the adequacy of the level of choice being offered to patients will be monitored.
	tabling member constituency	Ilford North
	tabling member printed	Wes Streeting
	uin	59924
	answer	answer is ministerial correction date of answer 03/11/2022 answer text <p>Patients in England have a legal right to choose the provider for their first outpatient appointment following a general practitioner referral for many healthcare services. Patients may choose between National Health Service or independent providers. The My Planned Care platform was launched by the NHS in February 2022, which provides access to information on local average waiting times at a speciality level, excluding cancer, for all hospital trusts in England. NHS England intends to develop My Planned Care to provide a hub for patients for the entire treatment pathway and develop further integration with the NHS App.</p> answering member constituency Harborough answering member printed Neil O'Brien grouped question UIN 59327 question first answered 03/11/2022 16:40:23 answering member 4679 label Biography information for Neil O'Brien previous answer version 23167 answering member constituency Newark answering member printed Robert Jenrick answering member 4320 label Biography information for Robert Jenrick
	tabling member	4504 label Biography information for Wes Streeting

1551500

	registered interest
	date	14/12/2022
	answering body	Department of Health and Social Care
	answering dept id	17
	answering dept short name	Health and Social Care
	answering dept sort name	Health and Social Care
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure freedom of choice of GP for patients.
	tabling member constituency	Strangford
	tabling member printed	Jim Shannon
	uin	110908
	answer	answer is ministerial correction date of answer 22/12/2022 answer text <p>Patients can apply to register with the general practitioner (GP) practice of their choice. All practices are required to assign to registered patients a named, accountable GP to ensure that any necessary services the practice is contracted to provide are coordinated and delivered for patients. Practices must make reasonable efforts to accommodate patients’ requests to be assigned a specific accountable GP and endeavour to comply with all reasonable requests to see a particular practitioner. However, patients may have the choice between a named GP or increased speed of access. The right to choose a GP practice and to express a preference for a particular doctor within that practice are reflected in the NHS Constitution.</p><p>We have also committed to publish practice-level appointment data, which will improve transparency on the performance of a GP practice and allow patients to make informed choices when registering.</p> answering member constituency Harborough answering member printed Neil O'Brien question first answered 22/12/2022 11:43:40 answering member 4679 label Biography information for Neil O'Brien
	tabling member	4131 label Biography information for Jim Shannon

605941

	registered interest
	date	19/10/2016
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, what assessment the Government has made of the progress in implementing the commitment in the NHS Five Year Forward View to increase patient choice over where and how patients receive care; and if he will make a statement.
	tabling member constituency	Bath
	tabling member printed	Ben Howlett
	uin	49351
	answer	answer is ministerial correction date of answer 26/10/2016 answer text <p>The Mandate to NHS England, which sets the Government’s objectives for the provision of health services in England and any requirements for NHS England, includes an objective calling for the offer of meaningful choice in the National Health Service. This reflects the commitment in the Five Year Forward View. An assessment of the extent to which the Mandate objectives have been met is set out in my Rt. hon. Friend the Secretary of State’s Annual Assessment of NHS England, which is published at the end of the financial year.</p> answering member constituency Ludlow answering member printed Mr Philip Dunne question first answered 26/10/2016 09:26:05 answering member 1542 label Biography information for Philip Dunne
	tabling member	4445 label Biography information for Ben Howlett

89712

	registered interest
	date	29/08/2014
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, what assessment he has made of the levels of patient satisfaction with the NHS Choose and Book service.
	tabling member constituency	Dudley North
	tabling member printed	Ian Austin
	uin	207283
	answer	answer is ministerial correction date of answer 05/09/2014 answer text <p> </p><p>The NHS e-Referral Service (Choose and Book) Programme Team carried out a patient survey in January and February 2014 via the NHS Choices website. The survey received 2024 fully completed responses.</p><p> </p><p> </p><p> </p><p>The full results of this survey are available at:</p><p> </p><p> </p><p> </p><p>www.chooseandbook.nhs.uk/staff/gettingmore/benefits/2014_Survey_Results</p><p> </p><p> </p><p> </p><p>The survey found that 72% of patients referred via Choose and Book are ‘satisfied’ or ‘very satisfied’ with the service.</p><p> </p> answering member constituency Battersea answering member printed Jane Ellison question first answered 05/09/2014 13:10:07 answering member 3918 label Biography information for Jane Ellison
	tabling member	1511 label Biography information for Lord Austin of Dudley

89714

	registered interest
	date	29/08/2014
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, what recent discussions he has had with (a) NHS bodies and (b) patients' groups on the effectiveness of the NHS Choose and Book service.
	tabling member constituency	Dudley North
	tabling member printed	Ian Austin
	uin	207282
	answer	answer is ministerial correction date of answer 05/09/2014 answer text <p> </p><p>My Rt hon Friend the Secretary of State has regular meetings with both National Health Service bodies and patient groups in which a number of different issues are discussed.</p><p> </p><p> </p><p> </p><p>In addition to these conversations, teams within the Health and Social Care Information Centre have carried out extensive conversations on both the effectiveness of Choose and Book and the vision for the new NHS e-Referral Service.</p><p> </p><p> </p><p> </p><p>Between September 2013 and 31 August 2014, a total of almost 5,000 users representing almost 500 different NHS and independent organisations have taken part in stakeholder engagement events about Choose and Book.</p><p> </p> answering member constituency Battersea answering member printed Jane Ellison question first answered 05/09/2014 13:04:53 answering member 3918 label Biography information for Jane Ellison
	tabling member	1511 label Biography information for Lord Austin of Dudley

89715

	registered interest
	date	29/08/2014
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, what estimate he has made of the number of appointments booked through the NHS Choose and Book service in each of the last 12 months.
	tabling member constituency	Dudley North
	tabling member printed	Ian Austin
	uin	207281
	answer	answer is ministerial correction date of answer 05/09/2014 answer text <p> </p><p>On average, every working day around 40,000 outpatient referrals are booked through Choose and Book and patients from over 90% of GP practices are referred using the Choose and Book service every week. Each month this represents around 500,000 referrals being made from GP practices to first consultant-led outpatient services through Choose and Book.</p><p> </p><p> </p><p> </p><p>Use of Choose and Book is, however, significantly greater than this with an additional 200,000 or so referrals per month being booked to other outpatient services, which include allied health professionals, GPs with special interests, diagnostic and assessment services. These are not currently included as part of the utilisation figures below as the denominator data is not currently reported at a national level.</p><p> </p><p> </p><p> </p><p>The following table shows the percentage of first outpatient referrals and the total number of referrals booked through Choose and Book between July 2013 and June 2014. Booking reports are available on the Choose and Book website:</p><p> </p><p> </p><p> </p><p>www.chooseandbook.nhs.uk/staff/bau/reports/?searchterm=reports</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Utilisation<sup>1</sup> %<br> (GP to 1<sup>st</sup> consultant outpatient)</p></td><td><p>Total number of referrals booked</p></td></tr><tr><td><p>July 2013</p></td><td><p>52%</p></td><td><p>786,212</p></td></tr><tr><td><p>August 2013</p></td><td><p>53%</p></td><td><p>690,431</p></td></tr><tr><td><p>September 2013</p></td><td><p>53%</p></td><td><p>717,987</p></td></tr><tr><td><p>October 2013</p></td><td><p>53%</p></td><td><p>798,605</p></td></tr><tr><td><p>November 2013</p></td><td><p>52%</p></td><td><p>723,663</p></td></tr><tr><td><p>December 2013</p></td><td><p>51%</p></td><td><p>640,101</p></td></tr><tr><td><p>January 2014</p></td><td><p>54%</p></td><td><p>803,350</p></td></tr><tr><td><p>February 2014</p></td><td><p>51%</p></td><td><p>725,563</p></td></tr><tr><td><p>March 2014</p></td><td><p>52%</p></td><td><p>785,484</p></td></tr><tr><td><p>April 2014</p></td><td><p>51%</p></td><td><p>756,372</p></td></tr><tr><td><p>May 2014</p></td><td><p>52%</p></td><td><p>772,120</p></td></tr><tr><td><p>June 2014</p></td><td><p>51%</p></td><td><p>791,019</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p><em>Note:</em></p><p> </p><p><sup>1</sup>Utilisation is calculated as the percentage of referrals made to first consultant-led outpatient services using the Choose and Book system, compared to the total number of referrals made to first outpatient services, as reported by provider organisations to the Department.</p><p> </p> answering member constituency Battersea answering member printed Jane Ellison question first answered 05/09/2014 13:56:45 answering member 3918 label Biography information for Jane Ellison
	tabling member	1511 label Biography information for Lord Austin of Dudley

802309

	registered interest
	date	06/12/2017
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, what information his Department holds on the number of unsuccessful attempts made by (a) patients and (b) GPs when attempting to book an appointment at a hospital directly through the online choose and book system.
	tabling member constituency	Fylde
	tabling member printed	Mark Menzies
	uin	117996
	answer	answer is ministerial correction date of answer 14/12/2017 answer text <p>The NHS e-Referral Service (e-RS) replaced the choose and book system in June 2015. The NHS e-RS is designed to allow patients and healthcare professionals to select appointments with providers either online or by phone.</p><p> </p><p>An attempt to make a booking may be unsuccessful if there is no appointment for the required clinic or hospital service available on e-RS. If no appointment is available for a patient or general practitioner (GP) to book on e-RS, the referral is forwarded (via the Manage Your Referral application) or deferred (via the professional application) to the patient’s chosen provider to enable the provider to book the patient an appointment.</p><p> </p><p>The relevant provider is contacted informing them that a patient requires an appointment and the provider will then contact the patient in relation to an appointment. Information on unsuccessful appointment bookings by patients or GPs for the last 12 months is in the table.</p><p> </p><table><tbody><tr><td colspan="2"><p>Unsuccessful bookings December 2016 - November 2017</p></td></tr><tr><td><p>By Patient</p></td><td><p>263,681</p></td></tr><tr><td><p>By Referrer (GP)</p></td><td><p>634,630</p></td></tr><tr><td><p>By BMS Admin<sup>1</sup></p></td><td><p>708,718<sup>1</sup></p></td></tr><tr><td><p>Total</p></td><td><p>1,852,781</p></td></tr><tr><td><p> </p></td><td><p> </p></td></tr><tr><td><p>Total successful bookings in same period</p></td><td><p>12,538,460</p></td></tr></tbody></table><p> </p><p>Note:</p><p> </p><p><sup>1</sup>Bookings by “BMS Admin” are created when either another organisation (referrer or provider) attempts to book an appointment on the patient’s behalf or if a patient contacts the national Telephone Appointments Line and a contact centre operator attempts to book an appointment on the patient’s behalf.</p> answering member constituency Thurrock answering member printed Jackie Doyle-Price question first answered 14/12/2017 16:43:40 answering member 4065 label Biography information for Dame Jackie Doyle-Price
	tabling member	3998 label Biography information for Mark Menzies

100022

	registered interest
	date	15/10/2014
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, what steps he is taking to promote patient choice.
	tabling member constituency	Stroud
	tabling member printed	Neil Carmichael
	uin	905559
	answer	answer is ministerial correction date of answer 21/10/2014 answer text <p>We are committed to patients having greater choice and control over their healthcare, as this can help drive up standards and improve patient care.</p><p> </p><p> </p><p> </p><p>We believe that patient empowerment is vital to the National Health Service in the 21st century. This Government is committed to continuing to develop digital platforms to enable this to happen, such as My NHS and the NHS e-Referral Service.</p><p> </p> answering member constituency Mid Norfolk answering member printed George Freeman question first answered 21/10/2014 16:00:56 answering member 4020 label Biography information for George Freeman
	tabling member	4104 label Biography information for Neil Carmichael

384576

	registered interest
	date	22/06/2015
	answering body	Department of Health
	answering dept id	17
	answering dept short name	Health
	answering dept sort name	Health
	hansard heading	Patient Choice Schemes
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Health, what steps his Department is taking to promote the use of the Choose and Book system.
	tabling member constituency	Hendon
	tabling member printed	Dr Matthew Offord
	uin	3431
	answer	answer is ministerial correction date of answer 30/06/2015 answer text <p>The NHS e-Referral Service replaced the previous electronic system, Choose and Book, on 15 June 2015.</p><p> </p><p> </p><p> </p><p>The NHS England Operations Department, with the support of the Health and Social Care Information Centre will take the lead in promoting this service in the future, supporting local health communities to increase their use of the service and providing training, advice and reports to help them become fully electronic.</p><p> </p> answering member constituency Mid Norfolk answering member printed George Freeman question first answered 30/06/2015 13:09:35 answering member 4020 label Biography information for George Freeman
	tabling member	4006 label Biography information for Dr Matthew Offord