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1129325

	registered interest
	date	03/06/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many members of the public contacted the Office for Product Safety and Standards as a result of its review of Whirlpool’s handling of its tumble dryer safety issue announced in November 2015.
	tabling member constituency	Leeds North West
	tabling member printed	Alex Sobel
	uin	259438
	answer	answer is ministerial correction date of answer 06/06/2019 answer text <p>The Office for Product Safety and Standards (OPSS) has received just over 7,000 emails from members of the public in relation to its review of Whirlpool’s actions, arising from a Which? correspondence campaign and a further five not initiated by the Which? campaign.</p><p>In the current phase of its ongoing investigation, OPSS is following up with individual consumers who have provided relevant information to ensure that any evidence they hold can be recorded and analysed as incident data. This includes where information has referred to us by third parties, including from the consumer group Which?.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst grouped question UIN 259439 question first answered 06/06/2019 13:00:36 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4658 label Biography information for Alex Sobel

1129327

	registered interest
	date	03/06/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how correspondence sent to the Office for Product Safety and Standards by members of the public as a result of its review of Whirlpool’s handling of its tumble dryer safety issue announced in November 2015 was taken into account as part of that inquiry’s final report.
	tabling member constituency	Leeds North West
	tabling member printed	Alex Sobel
	uin	259439
	answer	answer is ministerial correction date of answer 06/06/2019 answer text <p>The Office for Product Safety and Standards (OPSS) has received just over 7,000 emails from members of the public in relation to its review of Whirlpool’s actions, arising from a Which? correspondence campaign and a further five not initiated by the Which? campaign.</p><p>In the current phase of its ongoing investigation, OPSS is following up with individual consumers who have provided relevant information to ensure that any evidence they hold can be recorded and analysed as incident data. This includes where information has referred to us by third parties, including from the consumer group Which?.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst grouped question UIN 259438 question first answered 06/06/2019 13:00:36 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4658 label Biography information for Alex Sobel

1121882

	registered interest
	date	18/04/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent steps he has taken to increase consumer awareness of the risks associated with unmodified Whirlpool tumble dryers.
	tabling member constituency	Glasgow Central
	tabling member printed	Alison Thewliss
	uin	245840
	answer	answer is ministerial correction date of answer 08/05/2019 answer text <p>The Office for Product Safety and Standards (OPSS) published the findings of its review of Whirlpool’s tumble dryer modification programme on 4 April. This included reviewing whether Whirlpool’s consumer outreach programme was adequate.</p><p> </p><p>OPSS has written to Whirlpool setting out the actions it must take, including using more creative ways to reach affected consumers who have not yet come forward to minimise the risk of unmodified machines still being in people’s homes. Whirlpool has 28 days to respond from the date of the letter setting out what further actions it will take. OPSS will hold Whirlpool to account in regard to these requirements.</p><p> </p><p>Consumers also have access to a central recalls website covering all electrical recalls via GOV.UK.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 08/05/2019 16:33:58 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4430 label Biography information for Alison Thewliss

1027699

	registered interest
	date	18/12/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the January 2017 enforcement notice issued by Peterborough Trading Standards, what steps the Office for Product Safety and Standards has taken to ensure that Whirlpool (a) identifies and (b) repairs the estimated one million fire-risk dryers in homes.
	tabling member constituency	Hammersmith
	tabling member printed	Andy Slaughter
	uin	203283
	answer	answer is ministerial correction date of answer 27/12/2018 answer text <p>The Office for Product Safety and Standards is undertaking a review of the actions taken by Whirlpool in relation to its modification programme and we will report to the House in due course.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 27/12/2018 13:20:34 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	1516 label Biography information for Andy Slaughter

1027700

	registered interest
	date	18/12/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what information his Department holds on the incidence of Whirlpool tumble dryer modifications being deployed incorrectly in machines manufactured (a) between April 2004 and September 2015 and (b) machines manufactured after September 2015.
	tabling member constituency	Hammersmith
	tabling member printed	Andy Slaughter
	uin	203284
	answer	answer is ministerial correction date of answer 27/12/2018 answer text <p>The Office for Product Safety and Standards is undertaking a review of the actions taken by Whirlpool in relation to its modification programme and we will report to the House in due course.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 27/12/2018 13:20:54 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	1516 label Biography information for Andy Slaughter

1029325

	registered interest
	date	20/12/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what estimate the Office for Product Safety and Standards has made of the number of modifications that Whirlpool has made to the dryers referenced in its November 2015 safety announcement to date.
	tabling member constituency	Hammersmith
	tabling member printed	Andy Slaughter
	uin	204439
	answer	answer is ministerial correction date of answer 08/01/2019 answer text <p>The Office for Product Safety and Standards is undertaking a review of the actions taken by Whirlpool in relation to its modification programme and we will report to the House in due course.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 08/01/2019 09:23:01 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	1516 label Biography information for Andy Slaughter

1134064

	registered interest
	date	24/06/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what discussions he has had with Whirlpool on its online system for the reporting by consumers of tumble dryers which require modification for reasons of safety; and what his understanding is of the timescales involved for consumers once they have made such a report.
	tabling member constituency	Glasgow East
	tabling member printed	David Linden
	uin	268526
	answer	answer is ministerial correction date of answer 27/06/2019 answer text <p>The Office for Product Safety and Standards has been in regular dialogue with Whirlpool regarding its programme of outreach to consumers. It has been clear with Whirlpool that it expects them to ensure consumers have easy ways of reporting effected dryers and to prioritise their actions to respond to consumers and ensure public safety is maintained.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 27/06/2019 14:26:42 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4640 label Biography information for David Linden

1136644

	registered interest
	date	03/07/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what plans he has to require Whirlpool to pay compensation to people who personally paid for repairs or replacement of their tumbledryer due to their safety concerns prior to the recall of the product.
	tabling member constituency	Stroud
	tabling member printed	Dr David Drew
	uin	272730
	answer	answer is ministerial correction date of answer 08/07/2019 answer text <p>The priority for the Office for Product Safety and Standards (OPSS) is public safety.</p><p>If any individual consumers have already paid for a replacement due to concerns over safety, they can raise the matter directly with Whirlpool.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 08/07/2019 16:23:56 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	252 label Biography information for Dr David Drew

1016445

	registered interest
	date	28/11/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, whether the Office for Product Safety and Standards has plans to undertake an investigation into the safety of Whirlpool tumble dryers; and if he will make a statement.
	tabling member constituency	Sheffield, Brightside and Hillsborough
	tabling member printed	Gill Furniss
	uin	196875
	answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>The Office for Product Safety and Standards (OPSS) is currently reviewing the corrective action taken by Whirlpool in respect of certain models of tumble dryer and the results of the review will be published when completed.</p><p>The level of risk for affected models is currently assessed as low and OPSS is keeping this under continuous review. The advice to consumers is that they should not use affected machines until they have been modified by Whirlpool.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 04/12/2018 17:15:17 answering member 4487 label Biography information for Kelly Tolhurst previous answer version 89700 answering member constituency Rochester and Strood answering member printed Kelly Tolhurst answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4571 label Biography information for Gill Furniss

1109996

	registered interest
	date	05/04/2019
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Whirlpool Corporation: Tumble Dryers
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many affected Whirlpool customers the Office for Product Safety and Standards contacted as part of its review of the company's handling of its tumble dryer safety issue announced in November 2015.
	tabling member constituency	Sheffield, Brightside and Hillsborough
	tabling member printed	Gill Furniss
	uin	241473
	answer	answer is ministerial correction date of answer 17/04/2019 answer text <p>The Office for Product Safety and Standards review focussed on engineering assessment of Whirlpool tumble dryers and expert analysis of data including fire and incident data from Fire and Rescue Services, Which? and Whirlpool. It also reviewed whether Whirlpool’s consumer outreach programme was adequate.</p><p>The review included input from scientific, legal and product safety experts including from the Government’s Health and Safety Laboratory and the BEIS Chief Scientific Advisor.</p><p>Interviews with consumers did not form part of the review.</p><p> </p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 17/04/2019 13:38:07 answering member 4487 label Biography information for Kelly Tolhurst
	tabling member	4571 label Biography information for Gill Furniss