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1138170
unstar this property registered interest false more like this
unstar this property date remove maximum value filtermore like thismore than 2019-07-10
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what progress has been made on ensuring that (a) people who purchased a defective Whirlpool tumble driers are compensated and (b) those dryers are made safe. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
star this property uin 275664 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>Under the agreed terms of the recall that Whirlpool is carrying out, consumers with an unmodified affected tumble dryer are entitled to a new replacement machine. This will be delivered and installed, with the old one removed, all at no cost. Alternatively, consumers can choose to upgrade to a different model for a reduced fee. A refund based on product age or a modification will be available to those consumers who do not want to take up the offer of a free replacement dryer from Whirlpool.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property question first answered
less than 2019-07-16T16:39:34.677Zmore like thismore than 2019-07-16T16:39:34.677Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
298
unstar this property label Biography information for Steve McCabe more like this
1136644
unstar this property registered interest false more like this
unstar this property date less than 2019-07-03more like thismore than 2019-07-03
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what plans he has to require Whirlpool to pay compensation to people who personally paid for repairs or replacement of their tumbledryer due to their safety concerns prior to the recall of the product. more like this
star this property tabling member constituency Stroud more like this
star this property tabling member printed
Dr David Drew more like this
star this property uin 272730 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-08more like thismore than 2019-07-08
star this property answer text <p>The priority for the Office for Product Safety and Standards (OPSS) is public safety.</p><p>If any individual consumers have already paid for a replacement due to concerns over safety, they can raise the matter directly with Whirlpool.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property question first answered
less than 2019-07-08T16:23:56.79Zmore like thismore than 2019-07-08T16:23:56.79Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
252
unstar this property label Biography information for Dr David Drew more like this
1134064
unstar this property registered interest false more like this
unstar this property date less than 2019-06-24more like thismore than 2019-06-24
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what discussions he has had with Whirlpool on its online system for the reporting by consumers of tumble dryers which require modification for reasons of safety; and what his understanding is of the timescales involved for consumers once they have made such a report. more like this
star this property tabling member constituency Glasgow East more like this
star this property tabling member printed
David Linden more like this
star this property uin 268526 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-27more like thismore than 2019-06-27
star this property answer text <p>The Office for Product Safety and Standards has been in regular dialogue with Whirlpool regarding its programme of outreach to consumers. It has been clear with Whirlpool that it expects them to ensure consumers have easy ways of reporting effected dryers and to prioritise their actions to respond to consumers and ensure public safety is maintained.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property question first answered
less than 2019-06-27T14:26:42.803Zmore like thismore than 2019-06-27T14:26:42.803Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
4640
unstar this property label Biography information for David Linden more like this
1132472
unstar this property registered interest false more like this
unstar this property date less than 2019-06-17more like thismore than 2019-06-17
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, for what reason he decided to issue a recall notice to Whirlpool in relation to that company's tumble driers; and if he will make a statement. more like this
star this property tabling member constituency Sheffield, Brightside and Hillsborough more like this
star this property tabling member printed
Gill Furniss more like this
star this property uin 265581 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-15more like thismore than 2019-07-15
star this property answer text <p>The Office for Product Safety and Standards’ (OPSS) actions have been driven by a commitment to ensure public safety. On 4 June, OPSS issued a letter of intent to serve a recall notice. As a result, Whirlpool is instigating a full recall of unmodified, affected tumble dryers. The House was updated of this action in a written ministerial statement on 10 July.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property question first answered
less than 2019-07-15T13:33:33.96Zmore like thismore than 2019-07-15T13:33:33.96Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
star this property previous answer version
124355
star this property answering member constituency Rochester and Strood more like this
star this property answering member printed Kelly Tolhurst more like this
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
4571
unstar this property label Biography information for Gill Furniss more like this
1131209
unstar this property registered interest false more like this
unstar this property date less than 2019-06-11more like thismore than 2019-06-11
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will take steps to reopen the Office for Product Safety and Standards review of Whirlpool tumble dryers following continued consumer concerns. more like this
star this property tabling member constituency Bury North more like this
star this property tabling member printed
James Frith more like this
star this property uin 263236 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-18more like thismore than 2019-06-18
star this property answer text <p>The Office for Product Safety and Standards published a report of its review in April 2019 and issued a decision letter requiring Whirlpool to take action in a number of areas. OPSS has been assessing the response by Whirlpool closely and the investigation remains ongoing.</p><p> </p><p>On 4<sup>th</sup> June the Office for Product Safety and Standards notified Whirlpool of its intention to serve a recall notice in respect of the remaining unmodified tumble dryers still in use. This is the appropriate next regulatory step.</p><p> </p><p>We are following up on all information referred to us about consumers who have experienced a serious issue with affected machines.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property question first answered
less than 2019-06-18T16:26:10.353Zmore like thismore than 2019-06-18T16:26:10.353Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
4637
unstar this property label Biography information for James Frith more like this
1129325
unstar this property registered interest false more like this
unstar this property date less than 2019-06-03more like thismore than 2019-06-03
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, how many members of the public contacted the Office for Product Safety and Standards as a result of its review of Whirlpool’s handling of its tumble dryer safety issue announced in November 2015. more like this
star this property tabling member constituency Leeds North West more like this
star this property tabling member printed
Alex Sobel more like this
star this property uin 259438 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-06more like thismore than 2019-06-06
star this property answer text <p>The Office for Product Safety and Standards (OPSS) has received just over 7,000 emails from members of the public in relation to its review of Whirlpool’s actions, arising from a Which? correspondence campaign and a further five not initiated by the Which? campaign.</p><p>In the current phase of its ongoing investigation, OPSS is following up with individual consumers who have provided relevant information to ensure that any evidence they hold can be recorded and analysed as incident data. This includes where information has referred to us by third parties, including from the consumer group Which?.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property grouped question UIN 259439 more like this
star this property question first answered
less than 2019-06-06T13:00:36.457Zmore like thismore than 2019-06-06T13:00:36.457Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
4658
unstar this property label Biography information for Alex Sobel more like this
1129327
unstar this property registered interest false more like this
unstar this property date less than 2019-06-03more like thismore than 2019-06-03
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, how correspondence sent to the Office for Product Safety and Standards by members of the public as a result of its review of Whirlpool’s handling of its tumble dryer safety issue announced in November 2015 was taken into account as part of that inquiry’s final report. more like this
star this property tabling member constituency Leeds North West more like this
star this property tabling member printed
Alex Sobel more like this
star this property uin 259439 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-06more like thismore than 2019-06-06
star this property answer text <p>The Office for Product Safety and Standards (OPSS) has received just over 7,000 emails from members of the public in relation to its review of Whirlpool’s actions, arising from a Which? correspondence campaign and a further five not initiated by the Which? campaign.</p><p>In the current phase of its ongoing investigation, OPSS is following up with individual consumers who have provided relevant information to ensure that any evidence they hold can be recorded and analysed as incident data. This includes where information has referred to us by third parties, including from the consumer group Which?.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property grouped question UIN 259438 more like this
star this property question first answered
less than 2019-06-06T13:00:36.517Zmore like thismore than 2019-06-06T13:00:36.517Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
4658
unstar this property label Biography information for Alex Sobel more like this
1126149
unstar this property registered interest false more like this
unstar this property date less than 2019-05-13more like thismore than 2019-05-13
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what level of evidence on the safety of modified tumble dryers would be required to prompt a full recall of all modified machines. more like this
star this property tabling member constituency Twickenham more like this
star this property tabling member printed
Sir Vince Cable more like this
star this property uin 253482 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-20more like thismore than 2019-05-20
star this property answer text <p>A recall notice under the General Product Safety Regulations 2005 may be issued for a dangerous product where other action that the regulator may require, either of the producer or distributor, is not sufficient to prevent the risks to health and safety. Any enforcement action, including a recall notice should be proportionate to the seriousness of the risk.</p><p> </p><p> </p><p>The Office for Product Safety and Standards (OPSS) is closely monitoring the response of Whirlpool and further steps will be taken if the response is not satisfactory. Consumer safety is a key priority and the Government will hold the company to account.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property question first answered
less than 2019-05-20T16:06:55.16Zmore like thismore than 2019-05-20T16:06:55.16Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
207
unstar this property label Biography information for Sir Vince Cable more like this
1125690
unstar this property registered interest false more like this
unstar this property date less than 2019-05-09more like thismore than 2019-05-09
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department has made of whether Whirlpool has (a) implemented adequate product safety checks and (b) carried out satisfactory repairs on models of tumble dryer that had been found faulty. more like this
star this property tabling member constituency Ross, Skye and Lochaber more like this
star this property tabling member printed
Ian Blackford more like this
star this property uin 252626 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-15more like thismore than 2019-05-15
star this property answer text <p>The Office for Product Safety and Standards has conducted a full review into Whirlpool’s modification programme for tumble dryers. This review concluded that the risk to modified tumble dryers was low. A decision letter was sent to Whirlpool, placing a number of requirements on the company.</p><p> </p><p>The Chief Executive of the Office for Product Safety and Standards met senior Whirlpool officials 2nd May to advise them of concerns regarding the adequacy of their response to the requirements placed upon them and advised them on steps necessary to fulfil their obligations.</p><p> </p><p>OPSS is closely monitoring the response of Whirlpool and further steps will be taken if the response is not satisfactory. Consumer safety is a key priority and the Government will hold the company to account.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property question first answered
less than 2019-05-15T13:42:23.74Zmore like thismore than 2019-05-15T13:42:23.74Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
4390
unstar this property label Biography information for Ian Blackford more like this
1124939
unstar this property registered interest false more like this
unstar this property date less than 2019-05-07more like thismore than 2019-05-07
star this property answering body
Department for Business, Energy and Industrial Strategy more like this
star this property answering dept id 201 more like this
star this property answering dept short name Business, Energy and Industrial Strategy more like this
star this property answering dept sort name Business, Energy and Industrial Strategy more like this
star this property hansard heading Whirlpool Corporation: Tumble Dryers remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department has plans to undertake a further investigation into the safety of Whirlpool tumble dryers. more like this
star this property tabling member constituency Portsmouth South more like this
star this property tabling member printed
Stephen Morgan more like this
star this property uin 251339 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-13more like thismore than 2019-05-13
star this property answer text <p>The Chief Executive of the Office for Product Safety and Standards met senior Whirlpool officials in Birmingham on 2nd May to discuss their response to the requirements placed upon them by OPSS following the review of Whirlpool’s tumble dryer modification programme. He advised them on steps necessary to fulfil their obligations. The investigation remains on-going as Whirlpool address these requirements.</p> more like this
star this property answering member constituency Rochester and Strood remove filter
star this property answering member printed Kelly Tolhurst more like this
star this property question first answered
less than 2019-05-13T13:26:43.39Zmore like thismore than 2019-05-13T13:26:43.39Z
star this property answering member
4487
star this property label Biography information for Kelly Tolhurst more like this
unstar this property tabling member
4653
unstar this property label Biography information for Stephen Morgan more like this