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1128073
star this property registered interest false more like this
unstar this property date remove maximum value filtermore like thismore than 2019-05-22
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what assessment they have made of the recommendations to improve information provision for Universal Credit claimants in the report by the Child Poverty Action Group Computer says ‘No!' Stage one: information provision, published in May. more like this
star this property tabling member printed
Baroness Lister of Burtersett more like this
star this property uin HL15922 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-06-06more like thismore than 2019-06-06
star this property answer text <p>Universal Credit is designed to react and respond quickly to feedback from our stakeholders and claimants to improve the service we offer. This means that any report based on a view of the service at a given date may well be inaccurate only a short period afterwards.</p><p> </p><p>This is the case with this Child Poverty Action Group (CPAG) report. The report does not take into account recent changes to the Universal Credit Statement which ensures that claimants receive detailed information about any deductions which have been made to their Universal Credit award, including a clear breakdown of what each deduction is for. Consequently, the Department has written to CPAG about the report, outlining the up to date position on these issues and inviting CPAG and his Honour Judge Sir Stephen Sedley, who wrote the report’s foreword, to meet to discuss these matters.</p><p> </p><p>The Department will continue to make improvements to Universal Credit to ensure that we provide claimants with the information they need to understand their Universal Credit award.</p>
star this property answering member printed Baroness Buscombe more like this
star this property question first answered
remove filter
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3349
star this property label Biography information for Baroness Buscombe more like this
unstar this property tabling member
4234
unstar this property label Biography information for Baroness Lister of Burtersett more like this