Linked Data API

Show Search Form

Search Results

1000268
star this property registered interest false more like this
star this property date less than 2018-11-02more like thismore than 2018-11-02
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 November 2018 to Question 185131 on Independent Case Examiner, if she will publish that same information for complaints by women on the equalisation of the state pension age. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen more like this
unstar this property uin 187381 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-12more like thismore than 2018-11-12
star this property answer text <p>Individual departments have set up complaints procedures. That approach has not changed under Labour 1997-2010 or successive governments. The DWP has a two tier complaints process which considers formal complaints about our service<strong>. </strong>Once a complainant has exhausted the DWP complaint process they are signposted to the Independent Case Examiner’s Office if they are dissatisfied with the final response to their complaint.</p><p>The Independent Case Examiner is independent, and discusses complaints. The Independent Case Examiner is appointed under contract to adjudicate on escalated complaints about the DWP, and its contracted service providers, in cases where the complainant has exhausted the relevant internal complaints process and remains dissatisfied. If a complainant is dissatisfied with the outcome of an I Independent Case Examiner investigation (or the service provided by the Independent Case Examiner) they can ask their Member of Parliament to escalate their complaint to the Parliamentary and Health Service Ombudsman.</p><p>The table below provides details of the number of complaints concerning the equalisation of women’s state pension age, that have been (a) received; (b) accepted for investigation and (c) resolved by the Independent Case Examiner in each month since January 2017 (we have interpreted (c) as a request for the number of concluded complaint examinations).</p><p>At the end of October 2018, there were 865 such cases awaiting a decision on whether the complaint could be accepted for investigation, which explains the drop in the number of cases accepted for investigation since April 2018.</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Complaints received</p></td><td><p>Complaints accepted for investigation</p></td><td><p>Concluded complaint examinations</p></td></tr><tr><td><p>January 2017</p></td><td><p>2</p></td><td><p>1</p></td><td><p>0</p></td></tr><tr><td><p>February 2017</p></td><td><p>26</p></td><td><p>5</p></td><td><p>0</p></td></tr><tr><td><p>March 2017</p></td><td><p>211</p></td><td><p>187</p></td><td><p>0</p></td></tr><tr><td><p>April 2017</p></td><td><p>172</p></td><td><p>157</p></td><td><p>0</p></td></tr><tr><td><p>May 2017</p></td><td><p>171</p></td><td><p>148</p></td><td><p>0</p></td></tr><tr><td><p>June 2017</p></td><td><p>144</p></td><td><p>124</p></td><td><p>1</p></td></tr><tr><td><p>July 2017</p></td><td><p>222</p></td><td><p>185</p></td><td><p>0</p></td></tr><tr><td><p>August 2017</p></td><td><p>290</p></td><td><p>243</p></td><td><p>0</p></td></tr><tr><td><p>September 2017</p></td><td><p>297</p></td><td><p>232</p></td><td><p>0</p></td></tr><tr><td><p>October 2017</p></td><td><p>418</p></td><td><p>338</p></td><td><p>3</p></td></tr><tr><td><p>November 2017</p></td><td><p>320</p></td><td><p>265</p></td><td><p>6</p></td></tr><tr><td><p>December 2017</p></td><td><p>222</p></td><td><p>177</p></td><td><p>4</p></td></tr><tr><td><p>January 2018</p></td><td><p>314</p></td><td><p>254</p></td><td><p>11</p></td></tr><tr><td><p>February 2018</p></td><td><p>240</p></td><td><p>210</p></td><td><p>28</p></td></tr><tr><td><p>March 2018</p></td><td><p>171</p></td><td><p>132</p></td><td><p>16</p></td></tr><tr><td><p>April 2018</p></td><td><p>196</p></td><td><p>2</p></td><td><p>11</p></td></tr><tr><td><p>May 2018</p></td><td><p>159</p></td><td><p>2</p></td><td><p>15</p></td></tr><tr><td><p>June 2018</p></td><td><p>147</p></td><td><p>2</p></td><td><p>30</p></td></tr><tr><td><p>July 2018</p></td><td><p>131</p></td><td><p>0</p></td><td><p>13</p></td></tr><tr><td><p>August 2018</p></td><td><p>108</p></td><td><p>5</p></td><td><p>14</p></td></tr><tr><td><p>September 2018</p></td><td><p>101</p></td><td><p>1</p></td><td><p>15</p></td></tr><tr><td><p>October 2018</p></td><td><p>119</p></td><td><p>0</p></td><td><p>14</p></td></tr></tbody></table><p> </p>
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-12T14:57:29.843Zmore like thismore than 2018-11-12T14:57:29.843Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
1002137
star this property registered interest false more like this
star this property date less than 2018-11-05more like thismore than 2018-11-05
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pensions: Consumer Information more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what progress her Department has made on proposed verification and security measures for individual users of the proposed Pensions Dashboard. more like this
star this property tabling member constituency Blaenau Gwent more like this
star this property tabling member printed
Nick Smith more like this
unstar this property uin 188089 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-12more like thismore than 2018-11-12
star this property answer text <p>On Tuesday 4 September 2018, I published a written statement providing an update on pensions including the pensions dashboard. This statement can be found here: <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2018-09-04/HCWS933/" target="_blank">https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2018-09-04/HCWS933/</a></p><p><strong> </strong></p><p>An industry-led Dashboard, facilitated by Government, will harness the best of industry innovation. We will continue to engage with industry, consumer groups and other stakeholders on this model and Government will protect pension savers and personal information by legislating where necessary.</p> more like this
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-12T12:45:41.06Zmore like thismore than 2018-11-12T12:45:41.06Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
3928
unstar this property label Biography information for Nick Smith more like this
1002138
star this property registered interest false more like this
star this property date less than 2018-11-05more like thismore than 2018-11-05
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pensions: Consumer Information more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether the participation of pension schemes in the Pensions Dashboard will be compulsory. more like this
star this property tabling member constituency Blaenau Gwent more like this
star this property tabling member printed
Nick Smith more like this
unstar this property uin 188090 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-12more like thismore than 2018-11-12
star this property answer text <p>As set out in the Autumn Budget, DWP will consult on the detailed design for pensions dashboards, and on how an industry-led approach could harness innovation while protecting consumers. As part of the consultation, due to be published shortly, the Department will explore how to maximise the participation of pension schemes.</p> more like this
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-12T12:44:09.55Zmore like thismore than 2018-11-12T12:44:09.55Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
3928
unstar this property label Biography information for Nick Smith more like this
1003624
star this property registered interest false more like this
star this property date less than 2018-11-09more like thismore than 2018-11-09
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading HSBC: Pensions more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what representations she has received on the HSBC Midland Bank pension clawback; and if she will make a statement. more like this
star this property tabling member constituency Cardiff West more like this
star this property tabling member printed
Kevin Brennan more like this
unstar this property uin 189598 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-14more like thismore than 2018-11-14
star this property answer text <p><strong>Successive governments including the Labour government 1997-2010, Coalition and present Conservative government have had a consistent position on this issue.</strong> The Department for Work and Pensions receives a number of written representations on the Midland Pension Scheme, which is now part of the HSBC Bank (UK) Pension Scheme, about its integrated pension (or claw-back) policy from individuals and from Members of Parliament writing on their behalf, as it does on many issues.</p><p> </p><p>The Governments position on this issue was set out in response to a written parliamentary question on this subject, which can be accessed here.</p><p> </p><p><a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-11-13/112544/" target="_blank">https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-11-13/112544/</a></p><p><strong> </strong></p> more like this
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-14T17:12:58.157Zmore like thismore than 2018-11-14T17:12:58.157Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
1400
unstar this property label Biography information for Kevin Brennan more like this
1005810
star this property registered interest false more like this
star this property date less than 2018-11-12more like thismore than 2018-11-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if she will a publish a list of newspapers in which adverts on the change to the state pension age for women were placed since 2010. more like this
star this property tabling member constituency Cardiff West more like this
star this property tabling member printed
Kevin Brennan more like this
unstar this property uin 190376 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>As reported in the House of Commons Work and Pensions Committee report; <em>Communication of state pension age changes</em>, published in March 2016, there were more than 600 mentions of state pension age equalisation in the national broadsheet and tabloid press between 1993 and 2006 – an average of just under one per week – on “front pages, News and City sections as well as personal finance pages”, and most concentrated “in 1993-95 and again from 2005-06”.</p><p> </p><p>The Department does not have any records that suggest it has used paid newspaper advertising since 2010 specifically to advertise State Pension age changes.</p> more like this
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-20T18:02:03.34Zmore like thismore than 2018-11-20T18:02:03.34Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
1400
unstar this property label Biography information for Kevin Brennan more like this
1005855
star this property registered interest false more like this
star this property date less than 2018-11-12more like thismore than 2018-11-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what recent representations she has received from women in Jarrow constituency affected by measures taken to equalise the state pension age; and if she will make a statement. more like this
star this property tabling member constituency Jarrow more like this
star this property tabling member printed
Mr Stephen Hepburn more like this
unstar this property uin 190367 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>The policy of increasing State Pension age due to changes in life expectancy and equality legislation is enshrined in the 1995, 2007 and 2011 Pensions Act. It is a policy agreed by all governments in the last 23 years whatever their political persuasion – in 1995 Conservative, Labour in 1997-2010 and Coalition 2010-2015.</p><p>The Department for Work and Pensions receives a number of recent representations on the measures taken to equalise the State Pension age from individuals and from Members of Parliament writing on their behalf, as it does on many issues. We are unable to state specifically how many representations are from Jarrow constituency</p><p>This matter has been comprehensively debated on many occasions in Parliament. The Government will not be making changes to its policy on state pension age for women born in the 1950s.</p> more like this
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-20T16:45:36.937Zmore like thismore than 2018-11-20T16:45:36.937Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
520
unstar this property label Biography information for Mr Stephen Hepburn more like this
1006972
star this property registered interest false more like this
star this property date less than 2018-11-14more like thismore than 2018-11-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pensions: Advisory Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many people have had (a) a telephone appointment, (b) a face to face appointment and (c) completed a digital journey with the Pension Wise guidance service in the 12 month period ending October 2018. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
unstar this property uin 191266 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>In the 12 month period ending 31 October 2018, there were (a) 32,440 telephone appointments, (b) 78,961 face to face appointments and (c) 44,969 digital journey completions.</p> more like this
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-20T14:18:54.897Zmore like thismore than 2018-11-20T14:18:54.897Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
85865
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
298
unstar this property label Biography information for Steve McCabe more like this
1006974
star this property registered interest false more like this
star this property date less than 2018-11-14more like thismore than 2018-11-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pensions: Advisory Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what plans she has to encourage uptake of the Pension Wise guidance service. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
unstar this property uin 191267 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>Take up of the Pension Wise guidance service is growing with more and more people having appointments. Between 2015/16 and 2017/18, take up of appointments more than doubled and continues to increase.</p><p> </p><p>Pension schemes and providers are required to signpost people to Pension Wise at key contact points. Pension providers are consistently cited by around half of the people who contact Pension Wise as the place they first heard of the service. The FCA have consulted on changes to these requirements with a view to increasing the take up of Pension Wise guidance.</p><p> </p><p>The Pension Wise marketing strategy across TV, Radio, web, Press and Video on Demand, as well as search engine optimisation, aims to get maximum reach amongst the target audience. This has proven to an effective way of both raising awareness of the service and driving take-up of appointments.</p><p> </p><p>Pension Wise is also working with employers nationally and locally to engage with their employees at their place of work. Pension Wise delivery partners also undertake local promotional activities, raising awareness of the service at local events.</p><p> </p><p>The Financial Guidance and Claims Act 2018 establishes a new Single Financial Guidance Body which will bring together the services currently provided by the Money Advice Service, The Pensions Advisory Service and Pension Wise. The new body will make it easier for people to access information and guidance to help them make effective financial decisions. This Act also set a framework for implementing a stronger final nudge towards Pension Wise at the point people seek to access their pension and we are engaging with providers to find the most effective approach.</p>
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-20T14:56:11.977Zmore like thismore than 2018-11-20T14:56:11.977Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
298
unstar this property label Biography information for Steve McCabe more like this
1006977
star this property registered interest false more like this
star this property date less than 2018-11-14more like thismore than 2018-11-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pensions: Advisory Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to the Pension Wise guidance service, what information her Department holds on the (a) demographic characteristics of and (b) actions and decisions taken as a result of that guidance being sought by people who have completed a (i) telephone appointment, (ii) face-to-face appointment and (iii) digital journey with that service in the 12 month period ending October 2018. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
unstar this property uin 191268 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>Information on demographic characteristics of Pension Wise Customers and actions and decisions taken as a result of the guidance are published in the Pension Wise Service Evaluation. The latest published report covers 2016/17 and can be found here:</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/653621/pension-wise-service-evaluation-full-year-findings.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/653621/pension-wise-service-evaluation-full-year-findings.pdf</a></p><p> </p><p>The demographic profiles of telephone and face-to-face customers are given and compared in Section 2: Customer profiles (pages 4-9). The steps and decisions taken by Pension Wise appointment customers are covered in Section 7: Steps taken and Section 8: Making a decision (pages 32-42).</p><p> </p><p>The Pension Wise Service Evaluation report for 2017/18 is forthcoming and will be similarly available on GOV.UK once published. The sampling for the annual Service Evaluation surveys is based around appointments delivered in the autumn of each year. As there are few seasonal differences in customer profiles, we would expect the data in the successive reports to reflect the profiles, experiences and outcomes of customers across the financial year that they relate to.</p><p> </p><p>The Service Evaluation for 2018/19, is currently in the field and publication of the report is expected to be in Autumn 2019.</p><p> </p><p>Customers completing the digital journey are not covered by the published research findings or the forthcoming report. We are looking to include this channel in the 2018/19 Pension Wise Service Evaluation survey sampling and reporting.</p>
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-20T14:57:39.743Zmore like thismore than 2018-11-20T14:57:39.743Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
85872
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
298
unstar this property label Biography information for Steve McCabe more like this
1007156
star this property registered interest false more like this
star this property date less than 2018-11-14more like thismore than 2018-11-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pensioners: Social Security Benefits more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many people of pensionable age in Wansbeck Constituency are in receipt of (a) attendance allowance, (b) disability living allowance or personal independence payment and (c) pension credits. more like this
star this property tabling member constituency Wansbeck more like this
star this property tabling member printed
Ian Lavery more like this
unstar this property uin 191419 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>The information requested on the number of individuals of pensionable age in receipt of either Attendance Allowance (AA), Disability Living Allowance (DLA) or Personal Independence Payment (PIP), or Pension Credit (PC) in Wansbeck Constituency is published and available at:</p><p> </p><p><a href="https://stat-xplore.dwp.gov.uk" target="_blank">https://stat-xplore.dwp.gov.uk</a></p><p> </p><p>Guidance for users is available at:</p><p> </p><p><a href="https://sw.stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://sw.stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p><p> </p> more like this
star this property answering member constituency Hexham remove filter
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-20T14:38:19.84Zmore like thismore than 2018-11-20T14:38:19.84Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
unstar this property tabling member
4139
unstar this property label Biography information for Ian Lavery more like this