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927841

	registered interest
	date	20/06/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Department of Work and Pensions, if she will increase resources at the Child Maintenance Service to improve response times to enquiries.
	tabling member constituency	Inverness, Nairn, Badenoch and Strathspey
	tabling member printed	Drew Hendry
	uin	155855
	answer	answer is ministerial correction date of answer 25/06/2018 answer text <p>The numbers of people working within the Child Maintenance Service is reviewed regularly to ensure we have sufficient resources to answer customer calls and progress cases. So far in 2018, we have recruited 210 people into the Child Maintenance Service, with these people joining us between February 2018 and June 2018, and we are currently undertaking recruitment for a further 300 people to join the Child Maintenance Service during July and August. We will continue to review the volumes of work against our forecasting model to ensure that we adjust staffing levels as required.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 25/06/2018 11:30:43 answering member 4495 label Biography information for Kit Malthouse
	tabling member	4467 label Biography information for Drew Hendry

927837

	registered interest
	date	20/06/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Department of Work and Pensions, how many Child Maintenance Service enquiries have been processed in each month of the last twelve months.
	tabling member constituency	Inverness, Nairn, Badenoch and Strathspey
	tabling member printed	Drew Hendry
	uin	155854
	answer	answer is ministerial correction date of answer 25/06/2018 answer text <p>We have interpreted CMS enquiries as CMS calls for these PQ’s. We do not publish call data however we have been able to obtain an overall internal figure for the year end 17/18 and can confirm we received 2,273,130 calls.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse grouped question UIN 155852 question first answered 25/06/2018 14:12:10 answering member 4495 label Biography information for Kit Malthouse
	tabling member	4467 label Biography information for Drew Hendry

927834

	registered interest
	date	20/06/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Children: Maintenance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many Child Maintenance Service (CMS) case enquiries each regional CMS office has dealt with during the last twelve months.
	tabling member constituency	Inverness, Nairn, Badenoch and Strathspey
	tabling member printed	Drew Hendry
	uin	155852
	answer	answer is ministerial correction date of answer 25/06/2018 answer text <p>We have interpreted CMS enquiries as CMS calls for these PQ’s. We do not publish call data however we have been able to obtain an overall internal figure for the year end 17/18 and can confirm we received 2,273,130 calls.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse grouped question UIN 155854 question first answered 25/06/2018 14:12:10 answering member 4495 label Biography information for Kit Malthouse
	tabling member	4467 label Biography information for Drew Hendry