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1130467
star this property registered interest false more like this
star this property date less than 2019-06-06more like thismore than 2019-06-06
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Bank Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps he is taking to ensure that people without internet access can continue to receive paper bills and statements from their banks. more like this
star this property tabling member constituency Hornsey and Wood Green remove filter
star this property tabling member printed
Catherine West more like this
star this property uin 261294 more like this
star this property answer
answer
unstar this property is ministerial correction false remove filter
star this property date of answer less than 2019-06-13more like thismore than 2019-06-13
star this property answer text <p>The Government takes the firm view that consumers must be able to easily access clear and transparent information about their accounts with banks and other financial service companies.</p><p> </p><p>UK banks’ and building societies’ treatment of their customers is governed by the Financial Conduct Authority (FCA) in its Principles for Businesses. This includes a general requirement for firms to provide a prompt, efficient and fair service to all of their customers. The FCA’s Handbook requires firms to identify particularly vulnerable customers, and to deal with such customers appropriately. This includes older people, the disabled, and those who do not have access to the internet. If a customer does not have access to the internet, then the FCA would expect the customer’s bank to provide or make available paper statements to them instead.</p><p> </p><p> </p><p> </p><p>Under changes to the Payment Services Regulations (PSRs) which came into force 13 January 2018 and govern the rules around payment accounts, banks are required to provide their customers with certain information, including a monthly statement (so long as there has been a transaction on the account). However, a customer’s terms and conditions must also include a condition that they can require their monthly statement to simply be ‘made available’ on a durable medium, for example through a secure website, rather than in the form of a physical statement.</p>
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property question first answered
less than 2019-06-13T13:44:28.08Zmore like thismore than 2019-06-13T13:44:28.08Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4523
unstar this property label Biography information for Catherine West more like this
1124310
star this property registered interest false more like this
star this property date less than 2019-05-01more like thismore than 2019-05-01
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Cash Dispensing: Fees and Charges more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps he is taking to ensure the continued provision of free cash withdrawals at ATMs. more like this
star this property tabling member constituency Hornsey and Wood Green remove filter
star this property tabling member printed
Catherine West more like this
star this property uin 250016 more like this
star this property answer
answer
unstar this property is ministerial correction false remove filter
star this property date of answer less than 2019-05-13more like thismore than 2019-05-13
star this property answer text <p>The Government-established Payment Systems Regulator (PSR) is closely monitoring developments in ATM provision. The PSR regulates LINK, the scheme which runs the UK’s ATM network, and has used its powers to hold LINK to account over LINK’s commitments to preserve the broad geographic spread of the ATM network.</p><p> </p><p>The PSR has set out requirements of LINK, including that any cuts to interchange fees (the fees which fund free-to-use ATMs) must be incremental, with action taken by LINK where the impact is not as expected. Having implemented two of the four planned incremental reductions to the interchange fee, LINK has cancelled the third reduction and put on hold the fourth. The PSR welcomed these adjustments, having stated that LINK must carefully review its decisions on interchange fees to reflect changing market conditions. These adjustments gave the PSR further assurances that LINK is committed to making sure communities do not lose their free-to-use ATMs.</p><p> </p><p>LINK has put in place specific arrangements to protect free-to-use ATMs more than 1 kilometre away from the next nearest free-to-use ATM. LINK has also enhanced its Financial Inclusion Programme by tripling the funding available to ATMs in the most deprived areas of the UK and undertaken new financial support for ATMs in remote and deprived areas.</p>
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property question first answered
less than 2019-05-13T14:34:54.24Zmore like thismore than 2019-05-13T14:34:54.24Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4523
unstar this property label Biography information for Catherine West more like this
1047670
star this property registered interest false more like this
star this property date less than 2019-01-24more like thismore than 2019-01-24
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Cash Dispensing: Rural Areas more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what assessment he has made of the proposed changes to the ATM network on access to free ATMs in rural communities. more like this
star this property tabling member constituency Hornsey and Wood Green remove filter
star this property tabling member printed
Catherine West more like this
star this property uin 212421 more like this
star this property answer
answer
unstar this property is ministerial correction false remove filter
star this property date of answer less than 2019-01-31more like thismore than 2019-01-31
star this property answer text <p>The Government has not conducted its own assessment of the proposed changes to the ATM network on access to free ATMs in rural communities.</p><p> </p><p>The Government established the Payment Systems Regulator (PSR) in 2015 with a statutory objective to ensure that the UK’s payment systems work in the interests of their users. As part of this, the PSR is closely monitoring developments within ATM provision.</p><p> </p><p>Both LINK, the scheme that runs the UK’s ATM network, and the PSR commissioned work to understand the impact on the provision of free-to-use ATMs that a reduction in interchange fees may have.</p><p> </p><p>LINK has put in place specific arrangements to protect free-to-use ATMs more than 1 kilometre away from the next nearest free-to-use ATM. LINK has also recently announced new financial support for ATMs in remote and deprived areas.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property question first answered
less than 2019-01-31T11:44:46.877Zmore like thismore than 2019-01-31T11:44:46.877Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4523
unstar this property label Biography information for Catherine West more like this
1046833
star this property registered interest false more like this
star this property date less than 2019-01-23more like thismore than 2019-01-23
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Cash Dispensing: Fees and Charges more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, if he will seek clarity from LINK on planned future reductions to the ATM interchange fee; and if he will make a statement. more like this
star this property tabling member constituency Hornsey and Wood Green remove filter
star this property tabling member printed
Catherine West more like this
star this property uin 211839 more like this
star this property answer
answer
unstar this property is ministerial correction false remove filter
star this property date of answer less than 2019-01-29more like thismore than 2019-01-29
star this property answer text <p>The Government recognises that widespread access to cash remains extremely important to the day-to-day lives of many consumers and businesses in the UK. Government is continuing to engage with the Payment Systems Regulator and industry, including LINK, on this issue.</p><p> </p><p>LINK has cancelled its third interchange fee reduction, due in January 2020, and put on hold its fourth reduction, due in January 2021, pending further review. The Payment Systems Regulator, who regulates LINK, has welcomed these adjustments, having stated that LINK must carefully review its decisions on interchange fees to reflect changing market conditions.</p><p> </p><p>LINK has also recently announced new financial support for ATMs in remote and deprived areas.</p><p> </p><p>The Government is also committed to ensuring that individuals, regardless of their background or income, have access to useful and affordable financial products and services. That’s why the Government established the Financial Inclusion Policy Forum in November 2017 with a membership of leaders from across the financial services industry, charities and consumer groups. The Forum provides leadership and ensures collaboration across government and with the sector in tackling financial exclusion. The Forum meets bi-annually, with the next meeting due to take place on 26 March 2019.</p>
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property grouped question UIN 211840 more like this
star this property question first answered
less than 2019-01-29T16:27:57.17Zmore like thismore than 2019-01-29T16:27:57.17Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4523
unstar this property label Biography information for Catherine West more like this
1046834
star this property registered interest false more like this
star this property date less than 2019-01-23more like thismore than 2019-01-23
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Financial Services: Disadvantaged more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, if he will establish a working group with the Payment Systems Regulator on preventing an increase in financial exclusion. more like this
star this property tabling member constituency Hornsey and Wood Green remove filter
star this property tabling member printed
Catherine West more like this
star this property uin 211840 more like this
star this property answer
answer
unstar this property is ministerial correction false remove filter
star this property date of answer less than 2019-01-29more like thismore than 2019-01-29
star this property answer text <p>The Government recognises that widespread access to cash remains extremely important to the day-to-day lives of many consumers and businesses in the UK. Government is continuing to engage with the Payment Systems Regulator and industry, including LINK, on this issue.</p><p> </p><p>LINK has cancelled its third interchange fee reduction, due in January 2020, and put on hold its fourth reduction, due in January 2021, pending further review. The Payment Systems Regulator, who regulates LINK, has welcomed these adjustments, having stated that LINK must carefully review its decisions on interchange fees to reflect changing market conditions.</p><p> </p><p>LINK has also recently announced new financial support for ATMs in remote and deprived areas.</p><p> </p><p>The Government is also committed to ensuring that individuals, regardless of their background or income, have access to useful and affordable financial products and services. That’s why the Government established the Financial Inclusion Policy Forum in November 2017 with a membership of leaders from across the financial services industry, charities and consumer groups. The Forum provides leadership and ensures collaboration across government and with the sector in tackling financial exclusion. The Forum meets bi-annually, with the next meeting due to take place on 26 March 2019.</p>
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property grouped question UIN 211839 more like this
star this property question first answered
less than 2019-01-29T16:27:57.233Zmore like thismore than 2019-01-29T16:27:57.233Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4523
unstar this property label Biography information for Catherine West more like this
1003616
star this property registered interest false more like this
star this property date less than 2018-11-09more like thismore than 2018-11-09
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Financial Services: Climate Change more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what discussions he has had with the Governor of the Bank of England on managing the risk to the financial system posed by climate change. more like this
star this property tabling member constituency Hornsey and Wood Green remove filter
star this property tabling member printed
Catherine West more like this
star this property uin 189774 more like this
star this property answer
answer
unstar this property is ministerial correction false remove filter
star this property date of answer less than 2018-11-19more like thismore than 2018-11-19
star this property answer text <p>Treasury Ministers have meetings with a variety of public and private organisations, including the Bank of England, as part of the process of policy development.</p><p> </p><p>Details of ministerial meetings with external organisations are published quarterly at: <a href="https://www.gov.uk/government/collections/hmt-ministers-meetings-hospitality-gifts-and-overseas-travel" target="_blank">https://www.gov.uk/government/collections/hmt-ministers-meetings-hospitality-gifts-and-overseas-travel</a></p><p> </p><p>Green Finance is an important area of collaboration with the Bank of England, and we welcome the Bank’s recent announcement to set out, for consultation, supervisory expectations for banks and insurers to consider climate risks in their approach.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property grouped question UIN 189843 more like this
star this property question first answered
less than 2018-11-19T16:10:52.057Zmore like thismore than 2018-11-19T16:10:52.057Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4523
unstar this property label Biography information for Catherine West more like this
1003617
star this property registered interest false more like this
star this property date less than 2018-11-09more like thismore than 2018-11-09
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Financial Services: Climate Change more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what discussions he has had with the Governor of the Bank of England on the effect of climate change on the Bank’s ability to preserve macroeconomic stability. more like this
star this property tabling member constituency Hornsey and Wood Green remove filter
star this property tabling member printed
Catherine West more like this
star this property uin 189842 more like this
star this property answer
answer
unstar this property is ministerial correction false remove filter
star this property date of answer less than 2018-11-19more like thismore than 2018-11-19
star this property answer text <p>Treasury Ministers have meetings with a variety of public and private organisations, including the Bank of England, as part of the process of policy development.</p><p> </p><p>Details of ministerial meetings with external organisations are published quarterly at: <a href="https://www.gov.uk/government/collections/hmt-ministers-meetings-hospitality-gifts-and-overseas-travel" target="_blank">https://www.gov.uk/government/collections/hmt-ministers-meetings-hospitality-gifts-and-overseas-travel</a></p><p> </p><p>Green Finance is an important area of collaboration with the Bank of England, and we welcome the Bank’s recent announcement to set out, for consultation, supervisory expectations for banks and insurers to consider climate risks in their approach.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property question first answered
less than 2018-11-19T16:00:52.237Zmore like thismore than 2018-11-19T16:00:52.237Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4523
unstar this property label Biography information for Catherine West more like this
1003618
star this property registered interest false more like this
star this property date less than 2018-11-09more like thismore than 2018-11-09
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
unstar this property answering dept sort name Treasury more like this
star this property hansard heading Financial Services: Climate Change more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what discussions he has had with the Governor of the Bank of England on the Bank’s role in mobilising finance for the low-carbon transition. more like this
star this property tabling member constituency Hornsey and Wood Green remove filter
star this property tabling member printed
Catherine West more like this
star this property uin 189843 more like this
star this property answer
answer
unstar this property is ministerial correction false remove filter
star this property date of answer less than 2018-11-19more like thismore than 2018-11-19
star this property answer text <p>Treasury Ministers have meetings with a variety of public and private organisations, including the Bank of England, as part of the process of policy development.</p><p> </p><p>Details of ministerial meetings with external organisations are published quarterly at: <a href="https://www.gov.uk/government/collections/hmt-ministers-meetings-hospitality-gifts-and-overseas-travel" target="_blank">https://www.gov.uk/government/collections/hmt-ministers-meetings-hospitality-gifts-and-overseas-travel</a></p><p> </p><p>Green Finance is an important area of collaboration with the Bank of England, and we welcome the Bank’s recent announcement to set out, for consultation, supervisory expectations for banks and insurers to consider climate risks in their approach.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property grouped question UIN 189774 more like this
star this property question first answered
less than 2018-11-19T16:10:51.983Zmore like thismore than 2018-11-19T16:10:51.983Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4523
unstar this property label Biography information for Catherine West more like this
758653
star this property registered interest false more like this
star this property date less than 2017-09-07more like thismore than 2017-09-07
star this property answering body
Department for Digital, Culture, Media and Sport more like this
star this property answering dept id 10 more like this
star this property answering dept short name Digital, Culture, Media and Sport more like this
unstar this property answering dept sort name Digital, Culture, Media and Sport more like this
star this property hansard heading Public Libraries: Staff more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Digital, Culture, Media and Sport, what estimate she has made of the number of children's librarians in each of the last five years. more like this
star this property tabling member constituency Hornsey and Wood Green remove filter
star this property tabling member printed
Catherine West more like this
star this property uin 9361 more like this
star this property answer
answer
unstar this property is ministerial correction false remove filter
star this property date of answer less than 2017-09-14more like thismore than 2017-09-14
star this property answer text <p>The Department does not collect data on the number of children's librarians in public libraries in England.</p> more like this
star this property answering member constituency Salisbury more like this
star this property answering member printed John Glen remove filter
star this property question first answered
less than 2017-09-14T14:19:20.08Zmore like thismore than 2017-09-14T14:19:20.08Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4523
unstar this property label Biography information for Catherine West more like this