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417035
star this property registered interest false more like this
star this property date less than 2015-09-07more like thismore than 2015-09-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
unstar this property answering dept sort name Work and Pensions more like this
star this property hansard heading Jobcentre Plus: Training more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty’s Government what guidance they issue to Jobcentre Plus branches about treating claimants as innocent and deserving unless clearly shown not to be so; and whether they have any plans to amend any such guidance. more like this
star this property tabling member printed
Lord Hylton more like this
star this property uin HL1955 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2015-09-17more like thismore than 2015-09-17
unstar this property answer text <p /> <p>Legislation sets clear entitlement provisions which are used to ensure that benefit is paid correctly to those who claim it. We emphasise in our learning and development packages and the DWP customer charter, that all claimants are treated fairly and with respect. These standards are outlined and published in the DWP Customer Charter on GOV.UK.</p> more like this
star this property answering member printed Lord Freud more like this
star this property question first answered
remove filter
unstar this property answering member
3893
star this property label Biography information for Lord Freud more like this
star this property tabling member
2018
unstar this property label Biography information for Lord Hylton more like this