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731062
star this property registered interest false more like this
star this property date less than 2017-06-21more like thismore than 2017-06-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits more like this
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text Her Majesty's Government what plans they have to simplify the benefits regime to reduce the extent of the form filling and assessment burdens on benefits recipients. more like this
star this property tabling member printed
Lord Ouseley more like this
star this property uin HL70 remove filter
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2017-07-03more like thismore than 2017-07-03
star this property answer text <p>The DWP is currently implementing Universal Credit. This flagship welfare reform policy simplifies the benefits regime for working-age people. It replaces 6 former benefits administered by DWP, HMRC and Local Authorities, with 1 single application process to DWP. Universal Credit also makes extensive use of digital services to reduce the extent of form filling for benefit recipients, who can interact with the Department using an online account.</p><p> </p><p>The introduction of the New State Pension on 6 April 2016 also provided a simpler and more straightforward benefit for pension-age customers. This is less open to misunderstanding and dispute. State Pension claims are supported by an, increasingly popular, online claims service alongside a well established telephony channel. These two channels account for the vast majority of claims and have significantly reduced form filling. DWP is currently testing a new claims portal for State Pension to further improve the citizen experience.</p>
star this property answering member printed Baroness Buscombe more like this
star this property question first answered
less than 2017-07-03T14:48:27.617Zmore like thismore than 2017-07-03T14:48:27.617Z
star this property answering member
3349
star this property label Biography information for Baroness Buscombe remove filter
unstar this property tabling member
2170
unstar this property label Biography information for Lord Ouseley more like this