Linked Data API

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uin	267244

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1133560

registered interest

date

20/06/2019

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

Department for Work and Pensions: Correspondence

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, how many pieces of unstructured white mail have been directed to the Derby contact centre to deal with since the creation of the team established to retrieve all such correspondence; and how many items of that mail are still awaiting redirection to the correct department in that centre.

tabling member constituency

Bethnal Green and Bow

tabling member printed

Rushanara Ali

uin

267244

answer

is ministerial correction

date of answer

25/06/2019

answer text

Unstructured White Mail is post that is received but does not have a prescribed structure, such as handwritten letters or non DWP forms. There is no centre to deal specifically with unstructured white mail. There is, however, a team in Derby Contact Centre which receives mail that cannot be attributed to a specific customer or benefit stream and their role is to identify the customer details and benefit stream so that the mail can then be scanned into the relevant systems. The Department does not keep records of volume.

answering member constituency

Colchester

answering member printed

Will Quince

question first answered

25/06/2019 16:10:39

answering member

4423

	label	Biography information for Will Quince

tabling member

4138

	label	Biography information for Rushanara Ali