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100270
unstar this property registered interest false remove filter
star this property date less than 2014-10-21more like thismore than 2014-10-21
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 3 September 2014 to Question 207337, when his Department's statisticians last assessed whether statistics on mandatory reconsideration meet the standards set out in the UK Statistics Authority's code of practice. more like this
star this property tabling member constituency North Ayrshire and Arran more like this
star this property tabling member printed
Katy Clark more like this
unstar this property uin 211322 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-10-28more like thismore than 2014-10-28
star this property answer text <p>DWP statisticians are currently working to collate and quality assure data on Mandatory Reconsideration. The Department has committed to publishing statistics as soon as Departmental statisticians judge that the data meets the standards set out in the UK Statistics Authority’s Codes of Practice. The aim is to release an initial set of official statistics on Mandatory Reconsideration by the end of 2014.</p> more like this
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2014-10-28T17:11:27.8789541Zmore like thismore than 2014-10-28T17:11:27.8789541Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property tabling member
1590
star this property label Biography information for Katy Clark more like this
102009
unstar this property registered interest false remove filter
star this property date less than 2014-10-30more like thismore than 2014-10-30
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many individual cases of customer overpayment debt there have been in (a) Bury St Edmunds, (b) Suffolk, (c) the East of England and (d) England and Wales in each of the last five years; and what the total monetary value was of customer overpayment debts in this period. more like this
star this property tabling member constituency Bury St Edmunds more like this
star this property tabling member printed
Mr David Ruffley more like this
unstar this property uin 212571 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-11-06more like thismore than 2014-11-06
star this property answer text <p /> <p>Official statistics for customer overpayment debt are not readily available and to provide this information would incur disproportionate cost.</p> more like this
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2014-11-06T16:48:37.2342508Zmore like thismore than 2014-11-06T16:48:37.2342508Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property tabling member
133
star this property label Biography information for Mr David Ruffley more like this
167853
unstar this property registered interest false remove filter
star this property date less than 2014-12-03more like thismore than 2014-12-03
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, in what circumstances benefit claimants are permitted to undertake paid work which is regarded as therapeutic. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
unstar this property uin 217129 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-12-08more like thismore than 2014-12-08
star this property answer text <p /> <p>A person who is entitled to Employment and Support Allowance and who does any work will normally be treated as not having limited capability for work and will lose their entitlement accordingly. However, under existing provisions, there are types of work that a claimant can do without losing their benefit entitlement.</p><p> </p><p>This is called ‘exempt work’ (more commonly referred to as ‘permitted work’). <br> The categories of exempt work are Permitted Work; Voluntary Work and work done in a Work Placement. There are four types of permitted work.</p><p> </p><p>· Permitted Work Lower Level: work for no more than £20 a week at any time for as long as the person is on benefit;<br> <br></p><p>· Permitted Work Higher Level: work for less than 16 hours a week with earnings of no more than £104.00 a week for a fixed period of 52 weeks with the aim of progressing to work of more than 16 hours per week; <br> <br></p><p>· Permitted Work Higher Level Subsequent: at the end of the 52 week period of PWHL, if they have not progressed to work of more than 16 hours, claimants can continue to work for no more than £20 per week. After a gap of 52 weeks customers can undertake a subsequent period of 52 weeks at the higher level;<br> <br></p><p>· Supported Permitted Work: claimants can work for no more than £104.00 a week for as long as they are on benefit if they have a disability which is unlikely to improve over time and they need regular and on going support or supervision in the work place in order to make as much progress as they can towards full-time work. A person is able to work and earn up to and including £104.00 a week indefinitely where their work is supervised by someone who is employed by a public or local authority, or a voluntary organisation whose job it is to arrange work for people with disabilities.</p><p> </p><p>A person can only do one type of Permitted Work at any one time and there are rules which cover the length of time that claimants may undertake each category, and the amount they can earn.</p>
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2014-12-08T12:24:20.753Zmore like thismore than 2014-12-08T12:24:20.753Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property tabling member
163
star this property label Biography information for Stephen Timms more like this
168085
unstar this property registered interest false remove filter
star this property date less than 2014-12-04more like thismore than 2014-12-04
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if he will place in the Library a copy of his Department's guidance for Performance Measurement Review Officers on how to conduct a review. more like this
star this property tabling member constituency Dumfries and Galloway more like this
star this property tabling member printed
Mr Russell Brown more like this
unstar this property uin 217176 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2015-01-14more like thismore than 2015-01-14
star this property answer text <p /> <p>Yes, the guidance will be placed in the Library.</p><p>Small sections of the document have been redacted to protect the health and safety of the Review Officer where they may possibly be at risk whilst undertaking their duties and to ensure the continued effectiveness of the review process.</p> more like this
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2015-01-14T16:34:36.137Zmore like thismore than 2015-01-14T16:34:36.137Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property previous answer version
32639
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper more like this
star this property answering member
1520
star this property label Biography information for Mr Mark Harper more like this
star this property tabling member
588
star this property label Biography information for Mr Russell Brown more like this
168086
unstar this property registered interest false remove filter
star this property date less than 2014-12-04more like thismore than 2014-12-04
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many performance measurement review officers his Department has employed. more like this
star this property tabling member constituency Dumfries and Galloway more like this
star this property tabling member printed
Mr Russell Brown more like this
unstar this property uin 217177 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-12-09more like thismore than 2014-12-09
star this property answer text <p /> <p>The Department’s Performance Measurement team totals 230 staff in post. There are 91 visiting staff in post undertaking face to face reviews.</p> more like this
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2014-12-09T16:51:43.633Zmore like thismore than 2014-12-09T16:51:43.633Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property tabling member
588
star this property label Biography information for Mr Russell Brown more like this
168089
unstar this property registered interest false remove filter
star this property date less than 2014-12-04more like thismore than 2014-12-04
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps his Department has taken to protect sensitive information from being shared by performance measurement review officers when visiting a claimant who lives in shared accommodation. more like this
star this property tabling member constituency Dumfries and Galloway more like this
star this property tabling member printed
Mr Russell Brown more like this
unstar this property uin 217174 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-12-09more like thismore than 2014-12-09
star this property answer text <p /> <p><strong> </strong>Performance Measurement staff, like all DWP staff, follow the processes and policies the Department has in place to safeguard claimant’s information. This includes undertaking the Responsible for Information Security learning. They understand the Handling Official Information and follow the guidance on this and Remote Working Securely. Their line managers also carry out validation checks to ensure that they are compliant with the necessary processes. In all cases when visiting a claimant to undertake a review they request evidence verification to ensure they are speaking to the right person before proceeding with the review interview.</p> more like this
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2014-12-09T16:59:21.81Zmore like thismore than 2014-12-09T16:59:21.81Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property tabling member
588
star this property label Biography information for Mr Russell Brown more like this
169619
unstar this property registered interest false remove filter
star this property date less than 2014-12-10more like thismore than 2014-12-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, by what means and indicators his Department measures the success of performance measurement review officers. more like this
star this property tabling member constituency Dumfries and Galloway more like this
star this property tabling member printed
Mr Russell Brown more like this
unstar this property uin 218198 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-12-15more like thismore than 2014-12-15
star this property answer text <p /> <p>The Department has a People Performance policy which is applicable to all its staff below the senior civil service level. This policy provides a framework for managing performance throughout the year, Performance Measurement review officers have key work objectives set in April at the start of the reporting year and they have, as a minimum, monthly performance discussions with their line manager. As part of managing performance a review officer will be accompanied by their line manager on a number of visits each year and in addition the line manager will telephone a number of claimants that have been visited to check the quality of that visit. At the end of the reporting year the Review Officer is given a final reporting rating.</p> more like this
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2014-12-15T17:48:23.677Zmore like thismore than 2014-12-15T17:48:23.677Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property tabling member
588
star this property label Biography information for Mr Russell Brown more like this
169622
unstar this property registered interest false remove filter
star this property date less than 2014-12-10more like thismore than 2014-12-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what training is given to staff in his Department in order for them to qualify as performance measurement review officers. more like this
star this property tabling member constituency Dumfries and Galloway more like this
star this property tabling member printed
Mr Russell Brown more like this
unstar this property uin 218241 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-12-15more like thismore than 2014-12-15
star this property answer text <p /> <p>Performance Measurement review officers receive training in Performance Measurement processes and appropriate training in the benefits measured (Housing Benefit; Employment and Support Allowance; Job Seekers Allowance; Pension Credit).</p><p> </p><p>They also undertake learning on Responsible for Information Security, Handling Official Information, Remote Working Securely and Keeping Safe – Travelling and working off-site.</p> more like this
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2014-12-15T17:38:39.96Zmore like thismore than 2014-12-15T17:38:39.96Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property tabling member
588
star this property label Biography information for Mr Russell Brown more like this
169623
unstar this property registered interest false remove filter
star this property date less than 2014-12-10more like thismore than 2014-12-10
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, in what locations performance measurement review officers are being deployed. more like this
star this property tabling member constituency Dumfries and Galloway more like this
star this property tabling member printed
Mr Russell Brown more like this
unstar this property uin 218188 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-12-15more like thismore than 2014-12-15
star this property answer text <p /> <p>There are Performance Measurement Review Officers that are based in DWP offices across the whole of Great Britain. They undertake benefit reviews for claimants in all parts of Great Britain apart from the Scottish Islands.</p> more like this
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2014-12-15T17:40:35.17Zmore like thismore than 2014-12-15T17:40:35.17Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property tabling member
588
star this property label Biography information for Mr Russell Brown more like this
172451
unstar this property registered interest false remove filter
star this property date less than 2015-01-07more like thismore than 2015-01-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether his Department calculates the timescale for decision in a case of mandatory reconsideration of a refusal of benefit from the date on which the claimant contacts his Department to dispute the decision by telephone, the date on which a mandatory reconsideration request is made in writing, or the date on which a request is registered and received by the DWP processing centre. more like this
star this property tabling member constituency Stretford and Urmston more like this
star this property tabling member printed
Kate Green more like this
unstar this property uin 219976 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2015-01-14more like thismore than 2015-01-14
star this property answer text <p /> <p>The start date for calculating the time taken to clear an application for Mandatory Reconsideration is the date of the telephone call initiating the dispute or, where it is made in writing, the date it is received at the department’s Mail Opening Unit. If the request is made by another method – for example in person – it will be the date of that contact.</p> more like this
star this property answering member constituency Forest of Dean more like this
star this property answering member printed Mr Mark Harper remove filter
star this property question first answered
less than 2015-01-14T16:08:37.6Zmore like thismore than 2015-01-14T16:08:37.6Z
star this property answering member
1520
unstar this property label Biography information for Mr Mark Harper more like this
star this property tabling member
4120
star this property label Biography information for Kate Green more like this