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1027336

	registered interest
	date	17/12/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	State Retirement Pensions: Females
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the cost to the public purse has been of work done so far by the Independent Case Examiner on individual cases brought on the grounds of unjust treatment of women approaching pension age which have now been closed in response to the current Judicial Review of her Department's handling of the changes to women's pension age.
	tabling member constituency	Ipswich
	tabling member printed	Sandy Martin
	uin	202846
	answer	answer is ministerial correction date of answer 19/12/2018 answer text <p>Individual government departments have long established complaints procedures. That approach has not changed under Labour governments 1997-2010 or successive governments. The DWP has a two tier complaints process which considers formal complaints about our service<strong>. </strong>Once a complainant has exhausted the DWP complaint process they are signposted to the Independent Case Examiner’s Office if they are dissatisfied with the final response to their complaint. The Independent Case Examiner is independent.</p><p> </p><p>The Independent Case Examiner’s Office cost per case, which is currently £2,374, covers the whole process from receipt to investigation conclusion. The information requested relating to the total cost of work done is not collated centrally and could only be provided at disproportionate cost.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 19/12/2018 16:38:55 answering member 4142 label Biography information for Guy Opperman
	tabling member	4678 label Biography information for Sandy Martin

1038331

	registered interest
	date	09/01/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	State Retirement Pensions: Females
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of fairness of the decision by the Independent Case Examiner to close individual cases related to the state pension age for women on the basis that there is a judicial review of the way in which her Department handled those changes.
	tabling member constituency	Ipswich
	tabling member printed	Sandy Martin
	uin	206835
	answer	answer is ministerial correction date of answer 15/01/2019 answer text <p>When a department and independent bodies face a legal case, they have to review whether they continue to assess claims or await determination of the legal case. This has been the policy under all governments, Labour, Coalition, and Conservative, for decades.</p><p> </p><p>The Independent Case Examiner (ICE) closed all live cases which concerned complaints about the state pension age for women (WASPI) when they became subject to legal proceedings, as is required under its governance contract. In the event the legal proceedings fall away or there is no determination on the matters which form the basis of the WASPI complaints, the ICE could consider reopening the cases at the request of the Department.</p><p><strong> </strong></p> answering member constituency Hexham answering member printed Guy Opperman question first answered 15/01/2019 15:58:14 answering member 4142 label Biography information for Guy Opperman
	tabling member	4678 label Biography information for Sandy Martin