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819332

	registered interest
	date	09/01/2018
	answering body	Foreign and Commonwealth Office
	answering dept id	16
	answering dept short name	Foreign and Commonwealth Office
	answering dept sort name	Foreign and Commonwealth Office
	hansard heading	Government Communications Centre
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what assessment they have made of the management of HM Government Communications Centre, in particular of whether (1) clear management guidelines and objectives are issued, (2) employees are enabled to work towards those objectives without undue bureaucracy, (3) financial management is adequate and ensures minimal waste of public money, and (4) resources are fully utilised.
	tabling member printed	Lord Blencathra
	uin	HL4537
	answer	answer is ministerial correction date of answer 18/01/2018 answer text <p><del class="ministerial">We welcome the recent announcement by the Ethiopian Prime Minister on reforms to open up political dialogue, including the planned release of some imprisoned politicians. The British Government is in close contact with the Ethiopian authorities to seek more information on what this will mean in practice, including for British nationals currently imprisoned in Ethiopia. The UK has repeatedly raised human rights concerns with the Ethiopian government, including around the arrest and imprisonment of people for their political views.</del></p><p> </p><p><ins class="ministerial">Her Majesty's Government Communications Centre (HMGCC) follows government best practice in working to clear and strong management guidelines and performance objectives, and in the allocation of resources with an organisational strategic plan.</ins></p><p><ins class="ministerial"> </ins></p><p><ins class="ministerial">In line with its strategic plan, individual members of staff agree their objectives on an annual basis, and their performance is assessed regularly against a range of standard and professional competencies. Managers are given appropriate training and have full access to internal guidance and external best practice.</ins></p><p><ins class="ministerial"> </ins></p><p><ins class="ministerial">HMGCC ensures that it maintains rigorous financial management and that resources are used fully in a timely and appropriate manner. HMGCC adheres to HMT's fees and charges guidance, Managing Public Money, relevant accounting and audit standards and other appropriate HMT guidance. HMGCC has for the last five years followed a programme of LEAN & Continuous Improvement, using best commercial practice to examine internal processes, derive improvements and measure effectiveness.</ins></p><p><ins class="ministerial"> </ins></p><p><ins class="ministerial">HMGCC's use of resource has been approved by both internal and external audits.</ins></p> answering member printed Lord Ahmad of Wimbledon question first answered 17/01/2018 16:03:40 question first ministerially corrected 18/01/2018 17:00:00 answering member 4210 label Biography information for Lord Ahmad of Wimbledon previous answer version 34736 answering member printed Lord Ahmad of Wimbledon answering member 4210 label Biography information for Lord Ahmad of Wimbledon
	tabling member	497 label Biography information for Lord Blencathra

818636

	registered interest
	date	08/01/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government how many Personal Independence Payment assessors have been disciplined for making misleading reports on the basis of which decisions were made that were later overturned by a tribunal, in each of the last three years.
	tabling member printed	Baroness Thomas of Winchester
	uin	HL4513
	answer	answer is ministerial correction date of answer 18/01/2018 answer text <p>Decisions on entitlement to Personal Independent Payment are made by DWP Case Managers not the Assessment Provider. When a decision is overturned at appeal it does not necessarily mean the original decision was wrong. Many claimants provide additional written evidence not available to the original DWP Case Manager.</p> answering member printed Baroness Buscombe question first answered 18/01/2018 16:24:08 question first ministerially corrected 24/01/2018 17:29:20 answering member 3349 label Biography information for Baroness Buscombe
	tabling member	3785 label Biography information for Baroness Thomas of Winchester

818634

	registered interest
	date	08/01/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government how many medically qualified doctors are Personal Independence Payment assessors.
	tabling member printed	Baroness Thomas of Winchester
	uin	HL4511
	answer	answer is ministerial correction date of answer 18/01/2018 answer text <p>There is no requirement for Personal Independence Payment assessments to be undertaken specifically by doctors. The assessment is not a medical assessment requiring the assessor to diagnose a condition or its severity and recommend treatment options. The focus is on ensuring that the Health Professionals are experts in disability analysis, considering the effects of health conditions and impairments on an individual's daily life.</p><p> </p><p>Capita employ one medically qualified doctor as a Personal Independence Payment assessor.</p><p>Independent Assessment Services do not currently employ any doctors as Personal Independent Payment assessors.</p> answering member printed Baroness Buscombe question first answered 18/01/2018 16:23:42 question first ministerially corrected 24/01/2018 17:28:26 answering member 3349 label Biography information for Baroness Buscombe
	tabling member	3785 label Biography information for Baroness Thomas of Winchester

818635

	registered interest
	date	08/01/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether the Department for Work and Pensions has a target to uphold 80 per cent of benefit decisions that are subject to Mandatory Reconsideration.
	tabling member printed	Baroness Thomas of Winchester
	uin	HL4512
	answer	answer is ministerial correction date of answer 18/01/2018 answer text <p>There has never been a mandatory reconsideration target for upholding original decisions.</p><p>The 80 per cent figure was an internal measurement only used to indicate areas where the quality of initial decisions may not be meeting our expected high standards, therefore enabling us to investigate and address if required.</p><p>Given the confusion the 80 per cent figure has caused, we no longer use this internal measure. We instead assure quality by focussing more on the individual claimant journey, looking at what we could have done better and identifying any training needs and process improvements that can be made throughout this journey.</p> answering member printed Baroness Buscombe question first answered 18/01/2018 16:15:15 question first ministerially corrected 24/01/2018 17:29:00 answering member 3349 label Biography information for Baroness Buscombe
	tabling member	3785 label Biography information for Baroness Thomas of Winchester