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<p>Access to Work does not publish data on Service delivery performance as such data
is collated for Management information only and therefore not subject to the assurance
required to share with stakeholders.</p><p> </p><p>No formal assessment of awareness
has taken place but all Jobcentre Plus staff learn about the Access to Work programme
as part of their extensive training. In addition, all relevant sections of DWP guidance
signpost staff to additional information about Access to Work. Access to Work staff
also deliver either face to face or telephone based learning sessions for Jobcentre
Plus colleagues on request.</p><p> </p><p>Access to Work aims to make the application
process accessible to all service users. Officials are currently engaging with Deaf
users, disabled people's organisations and other experts to ensure that Access to
Work has the best possible customer service so that we can help as many Deaf, and
other disabled, people to fulfill their potential in the workplace as possible.</p>
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