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638448
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading National Insurance Credits: Armed Forces more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, for what reasons the entitlement of spouses of armed forces personnel posted overseas to claim class three national insurance credits only applies to those who reach the state pension age on or after 6 April 2016. more like this
star this property tabling member constituency York Outer more like this
star this property tabling member printed
Julian Sturdy more like this
star this property uin 53512 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-23more like thismore than 2016-11-23
star this property answer text <p>This credit only applies to those who reach state pension age on or after 6 April 2016 because entitlement to the new State Pension, introduced on 6 April 2016, is based on a person’s <strong>own</strong> National Insurance contribution record, unlike the old State Pension scheme where it is possible to ‘derive’ a State Pension based on a spouse or civil partner’s contributions.</p><p> </p><p>Under our state pension reforms, introduced on 6 April 2016, over three million women will gain an average of £11 per week more State Pension by 2030. Around 75 per cent of women (and 70 per cent of men) who reach State Pension age under the new system in the first fifteen years will have a higher value State Pension when compared to the value of the State Pension they would have received under the old system.</p> more like this
star this property answering member constituency Watford more like this
star this property answering member printed Richard Harrington more like this
star this property question first answered
less than 2016-11-23T16:37:12.423Zmore like thismore than 2016-11-23T16:37:12.423Z
star this property answering member
4068
star this property label Biography information for Richard Harrington more like this
star this property tabling member
4079
star this property label Biography information for Julian Sturdy more like this
638436
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 16 November 2016 to Question 52442, how much has accrued to the public purse from (a) the £20 fee charged for applications to the Child Maintenance Service (CMS), (b) the 20 per cent collection fee for paying parents using CMS collect and pay service, (c) the four per cent collection fee for receiving parents using the CMS collect and pay service and (d) enforcement fees levied on paying parents in the financial year to date. more like this
star this property tabling member constituency Stretford and Urmston more like this
star this property tabling member printed
Kate Green more like this
star this property uin 53614 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-24more like thismore than 2016-11-24
star this property answer text <p>The information provided in the Written Answer of 16th November 2016 [52442] reflects the information to March 2016 audited by National Audit Office as part of the 2015/16 Audit.</p><p>Information on fees in the financial year to date will not be available until audit of the 2016/17 Client Funds Account has been completed.</p> more like this
star this property answering member constituency Romsey and Southampton North more like this
star this property answering member printed Caroline Nokes more like this
star this property question first answered
less than 2016-11-24T14:08:39.367Zmore like thismore than 2016-11-24T14:08:39.367Z
star this property answering member
4048
star this property label Biography information for Caroline Nokes more like this
star this property tabling member
4120
star this property label Biography information for Kate Green more like this
638437
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Employment: Disability more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what accreditation process he plans will be used for the training received by the work coaches described in his Department's publication entitled, Improving Lives: The Work, Health and Disability Green Paper, Cm 9342; and if he will make a statement. more like this
star this property tabling member constituency Stretford and Urmston more like this
star this property tabling member printed
Kate Green more like this
star this property uin 53589 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-24more like thismore than 2016-11-24
star this property answer text <p>Our work coach accreditation programme consists of Level 2, 3 and 4 working toward a City and Guilds Certificate in Managing the Quality of Services to Customers.</p><p>Accreditation is not about adding to what we are already doing with our induction and learning route-ways, but building upon it to continuously improve. It aligns the Work Coach learning journey with a meaningful accreditation route-way, future proofing our learning and development journeys and making greater, more efficient use of technology to enrich the learning experience.</p><p>This City and Guilds externally recognised accreditation provides a strong focus on Customer Service delivery, the Labour Market and Digital from day one, and provides our Work Coach and Work Coach Manager Community with a clear understanding of the expectations we place on them in delivering a professional customer service.</p><p>In addition to accreditation, Work coaches will also be better supported by an extra 300 Disability Employment Advisers, who will work alongside them to provide additional professional expertise and local knowledge on health issues, and around 200 new Community Partners with disability expertise and local knowledge.</p><p> </p>
star this property answering member constituency Portsmouth North more like this
star this property answering member printed Penny Mordaunt more like this
star this property question first answered
less than 2016-11-24T15:50:00.517Zmore like thismore than 2016-11-24T15:50:00.517Z
star this property answering member
4017
star this property label Biography information for Penny Mordaunt more like this
star this property tabling member
4120
star this property label Biography information for Kate Green more like this
638442
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Telephone Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what progress his Department has made on its review of the numbering policy pertaining to 0345 and 0800 telephone numbers provided for benefit claimants to contact his Department. more like this
star this property tabling member constituency Glasgow South West more like this
star this property tabling member printed
Chris Stephens more like this
star this property uin 53585 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-25more like thismore than 2016-11-25
star this property answer text <p>The Department’s current policy is that calls to claim benefit by telephone should be free to a customer so it uses 0800 free phone numbers where these calls typically take longer.</p><p> </p><p>The Department uses 0345 telephone numbers where its customers call for other reasons, and these are calls that typically take less time to resolve. 0345 telephone numbers are included in many landline and mobile call minute packages. Where customers do have to pay to access our 0345 services it will never be more than the cost of a local call rate call.</p><p> </p><p>Where possible concerns are raised about call charges to our enquiry line 0345 numbers, we will offer to call a customer back.</p><p> </p><p>The Department is undertaking a review of the way its customers transact with the Department and the numbering policy is included within that. The review is exploring the introduction of alternative contact channels, which would be more cost effective for customers to contact us.</p> more like this
star this property answering member constituency Romsey and Southampton North more like this
star this property answering member printed Caroline Nokes more like this
star this property question first answered
less than 2016-11-25T12:29:51.897Zmore like thismore than 2016-11-25T12:29:51.897Z
star this property answering member
4048
star this property label Biography information for Caroline Nokes more like this
star this property tabling member
4463
star this property label Biography information for Chris Stephens more like this
638443
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Telephone Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether his Department has made an assessment of the potential merits of making all social security telephone lines freephone. more like this
star this property tabling member constituency Glasgow South West more like this
star this property tabling member printed
Chris Stephens more like this
star this property uin 53594 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-25more like thismore than 2016-11-25
star this property answer text <p>The Department’s current policy is that calls to claim benefit by telephone should be free so it uses 0800 numbers for these calls.</p><p> </p><p>The Department uses 0345 telephone numbers where its customers call for other reasons, and these are calls that typically take less time to resolve. 0345 telephone numbers are included in many landline and mobile call minute packages. Where customers do have to pay to access our 0345 services it will never be more than the cost of a local rate call.</p><p> </p><p>Where possible concerns are raised about call charges to our enquiry line 0345 numbers, we will offer to call a customer back.</p> more like this
star this property answering member constituency Romsey and Southampton North more like this
star this property answering member printed Caroline Nokes more like this
star this property question first answered
less than 2016-11-25T13:51:20.67Zmore like thismore than 2016-11-25T13:51:20.67Z
star this property answering member
4048
star this property label Biography information for Caroline Nokes more like this
star this property tabling member
4463
star this property label Biography information for Chris Stephens more like this
638444
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Telephone Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what discussions he has had with private telephone companies to ensure social security enquiry lines are maintained at the lowest possible cost to the caller. more like this
star this property tabling member constituency Glasgow South West more like this
star this property tabling member printed
Chris Stephens more like this
star this property uin 53595 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-25more like thismore than 2016-11-25
star this property answer text <p>The Department’s current policy is that calls to claim benefit by telephone should be free so it uses 0800 numbers for these calls.</p><p> </p><p>The Department uses 0345 telephone numbers where its customers call for other reasons, and these are calls that typically take less time to resolve. The Department for Work and Pensions (DWP) has not had any recent conversations with private telephone companies to negotiate a lower rate. This is because 0345 telephone numbers are included in many landline and mobile call minute packages. Where customers do have to pay to access our 0345 services it will never be more than the cost of a local rate call.</p><p> </p><p>Where possible concerns are raised about call charges to our enquiry line 0345 numbers, we will offer to call a customer back.</p> more like this
star this property answering member constituency Romsey and Southampton North more like this
star this property answering member printed Caroline Nokes more like this
star this property question first answered
less than 2016-11-25T13:57:43.567Zmore like thismore than 2016-11-25T13:57:43.567Z
star this property answering member
4048
star this property label Biography information for Caroline Nokes more like this
star this property tabling member
4463
star this property label Biography information for Chris Stephens more like this
638445
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Telephone Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many claimants made calls longer than (a) one and (b) two hours on non-Freephone lines relating to their claim for benefit for each Departmental benefit in the last year; and what the duration of the 50 longest telephone calls to each Departmental telephone line in the last five years was. more like this
star this property tabling member constituency Glasgow South West more like this
star this property tabling member printed
Chris Stephens more like this
star this property uin 53596 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-24more like thismore than 2016-11-24
star this property answer text <p>The information is not available and can only be provided at disproportionate costs.</p> more like this
star this property answering member constituency Romsey and Southampton North more like this
star this property answering member printed Caroline Nokes more like this
star this property question first answered
less than 2016-11-24T14:55:03.83Zmore like thismore than 2016-11-24T14:55:03.83Z
star this property answering member
4048
star this property label Biography information for Caroline Nokes more like this
star this property tabling member
4463
star this property label Biography information for Chris Stephens more like this
638450
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Children: Maintenance more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the amount of child maintenance arrears is in (a) England and (b) Ellesmere Port and Neston constituency. more like this
star this property tabling member constituency Ellesmere Port and Neston more like this
star this property tabling member printed
Justin Madders more like this
star this property uin 53580 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-25more like thismore than 2016-11-25
star this property answer text <p>As at June 2016, the total value of arrears on Child Support Agency cases in (a) England, stood at £2,928.47m and (b) Ellesmere Port and Neston constituency, stood at £7.14m.</p><p> </p><p>Information on geographical breakdowns on the Child Maintenance Service is not routinely recorded for management information purposes and could only be provided at disproportionate cost.</p><p> </p><p>Notes:</p><p>1) Numbers are rounded to the nearest 10,000.</p><p>2) Cases have been allocated to a parliamentary constituency by matching the residential postcode of the parent with care or non-resident parent for all cases administered on the CS2 and CSCS computer systems and cases managed off system to the Office for National Statistics Postcode Directory.</p> more like this
star this property answering member constituency Romsey and Southampton North more like this
star this property answering member printed Caroline Nokes more like this
star this property question first answered
less than 2016-11-25T14:46:58.85Zmore like thismore than 2016-11-25T14:46:58.85Z
star this property answering member
4048
star this property label Biography information for Caroline Nokes more like this
star this property tabling member
4418
star this property label Biography information for Justin Madders more like this
638439
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading New Enterprise Allowance more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment he has made of the quality of business mentoring provided under the New Enterprise Allowance; and if he will make a statement. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 53599 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-22more like thismore than 2016-11-22
star this property answer text <p>New Enterprise Allowance (NEA) participants receive access to a business mentor who provides them with guidance and support as they develop their business plan – this is referred to as a start to NEA. There have been 117,170 starts to NEA and 90,350 businesses set up through the scheme since April 2011 to June 2016 (latest statistics available).</p><p>The department published a survey in January 2016 showing that 83 per cent of Claimants who had received support from a mentor rated it helpful in supporting them to develop a business plan.</p><p>This report was published on 28 January and can be accessed here:</p><p><a href="https://www.gov.uk/government/publications/new-enterprise-allowance-survey" target="_blank">https://www.gov.uk/government/publications/new-enterprise-allowance-survey</a>.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2016-11-22T17:37:03.25Zmore like thismore than 2016-11-22T17:37:03.25Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
163
star this property label Biography information for Stephen Timms more like this
638440
star this property registered interest false more like this
star this property date remove filter
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Employment more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, when he plans to publish the first annual report on full employment. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 53603 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-11-22more like thismore than 2016-11-22
star this property answer text <p>The Government is committed to achieving full employment in the UK and The Government has committed to publish the report within a year of commencement of section 1 of the Welfare Reform &amp; Work Act. This means the first report is due to be presented to Parliament before 16 May 2017.</p> more like this
star this property answering member constituency East Hampshire more like this
star this property answering member printed Damian Hinds more like this
star this property question first answered
less than 2016-11-22T17:20:22.313Zmore like thismore than 2016-11-22T17:20:22.313Z
star this property answering member
3969
star this property label Biography information for Mr Damian Hinds more like this
star this property tabling member
163
star this property label Biography information for Stephen Timms more like this