Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered answering member label previous answer version answering member constituency answering member printed answering member label
tabling member	label

Search

100449

	registered interest
	date	22/10/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what steps she has taken to ensure complaints submitted by asylum seekers to G4S sub-contractors have been passed on to G4S by those sub-contractors.
	tabling member constituency	Redcar
	tabling member printed	Ian Swales
	uin	211426
	answer	answer is ministerial correction date of answer 27/10/2014 answer text <p>The COMPASS contract lays down requirements for accommodation standards and for the receipt of enquiries and complaints from service users. The providers are contractually required to provide safe, habitable, fit for purpose and correctly equipped accommodation to comply with relevant mandatory and statutory requirements in relation to housing, including the Housing Act 2004 and the Decent Home standards. <br><br>G4S provide a 24-hour helpline which provides support, advice and opportunity to raise complaints for service users. In addition, G4S and the Home Office conduct regular accommodation inspections across G4S’ property portfolio which presents the opportunity to ensure appropriate accommodation standards are being met and that service users are getting the right level of service.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 27/10/2014 12:25:24 answering member 1530 label Biography information for James Brokenshire
	tabling member	4045 label Biography information for Ian Swales

49901

	registered interest
	date	06/05/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government why they changed their contracting model for the provision of accommodation for asylum seekers in danger of destitution.
	tabling member printed	Lord Roberts of Llandudno
	uin	HL6878
	answer	answer is ministerial correction date of answer 14/05/2014 answer text <p> </p><p> </p><p> </p><p>The COMPASS (Commercial and Operational Managers Procuring Asylum Support Services) project procured in accordance with the Public Contract Regulations 2006. The commercial principles behind the COMPASS procurement included:<br><br>• A desire to manage demand for asylum accommodation services under a regional procurement model to create efficiency and quality from economies of scale<br>• Appointing financially secure suppliers able to respond with potentially significant fluctuations (increases and decreases) in demand<br>• Identifying suppliers with a proven track record and who would take the care of asylum seekers seriously<br>• Updating the contract performance regime to align with Government procurement and Home Office strategic objectives and in recognition of National Audit Office reports into the previous accommodation contracts</p><p> </p><p> </p><p> </p> answering member printed Lord Taylor of Holbeach question first answered 14/05/2014 12:00:00 answering member 3787 label Biography information for Lord Taylor of Holbeach
	tabling member	3691 label Biography information for Lord Roberts of Llandudno

58475

	registered interest
	date	05/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what steps she has taken to ensure proper support and welfare is available to asylum seekers accommodated in hotels and other establishments that provide lodging paid on a short-term basis.
	tabling member constituency	Barnsley Central
	tabling member printed	Dan Jarvis
	uin	199174
	answer	answer is ministerial correction date of answer 10/06/2014 answer text <p> </p><p>The Home Office has a rigorous contract compliance regime in place including <br>monthly meetings with providers, quarterly and biannual strategic meetings. <br>These aim to ensure the required performance standards expected of all <br>providers as defined in the contracts is met. In addition, the COMPASS <br>contracts contain minimum standards of welfare that the provider must ensure is <br>provided to asylum applicants, this includes briefing applicants on services to <br>which they are entitled. For example giving details of how to use facilities in <br>the accommodation, access to essential services in the local area and contact <br>details for the provider and department so any concerns can be addressed.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 10/06/2014 12:53:33 answering member 1530 label Biography information for James Brokenshire
	tabling member	4243 label Biography information for Dan Jarvis

58476

	registered interest
	date	05/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many asylum seekers were accommodated in (a) hotels and (b) bed and breakfasts, hostels and other establishments that provide lodging paid on a short-term basis in (i) Barnsley, (ii) Yorkshire and Humberside and (iii) the UK in each year since May 2010.
	tabling member constituency	Barnsley Central
	tabling member printed	Dan Jarvis
	uin	199171
	answer	answer is ministerial correction date of answer 10/06/2014 answer text <p> </p><p>The department does not collect specific data on asylum applicants accommodated <br>in contingency accommodation. COMPASS providers have a responsibility to <br>provide suitable accommodation to asylum applicants. The COMPASS contracts <br>allow providers to use alternative or temporary initial accommodation (IA) as <br>contingency in exceptional circumstances, for example when the existing <br>nominated IA is full. This may include the use of hotels for a short term <br>period until such time as the asylum seeker is accommodated in the IA or <br>provided with dispersal accommodation.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 10/06/2014 12:54:44 answering member 1530 label Biography information for James Brokenshire
	tabling member	4243 label Biography information for Dan Jarvis

58478

	registered interest
	date	05/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what steps she is taking to ensure oversight and scrutiny of private contractors responsible for the accommodation of asylum seekers.
	tabling member constituency	Barnsley Central
	tabling member printed	Dan Jarvis
	uin	199173
	answer	answer is ministerial correction date of answer 10/06/2014 answer text <p> </p><p>The providers are contractually required to provide safe, habitable, fit for <br>purpose and correctly equipped accommodation to comply with the Housing Act <br>2004 and the Decent Homes Standard. The COMPASS contracts contain high <br>standards and requirements to be met by providers in the services they provide <br>to asylum applicants. The contracts also contain robust monitoring mechanism <br>including regular meetings and inspection of services. Where standards are not <br>met, Providers reimburse the department in the form of service credits.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 10/06/2014 12:54:15 answering member 1530 label Biography information for James Brokenshire
	tabling member	4243 label Biography information for Dan Jarvis

62345

	registered interest
	date	17/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what steps her Department takes to ensure that accommodation provided by the COMPASS contracts meets the Decent Homes Standards.
	tabling member constituency	Cambridge
	tabling member printed	Dr Julian Huppert
	uin	201006
	answer	answer is ministerial correction date of answer 26/06/2014 answer text <p> </p><p>It is a statutory requirement that social housing meets the Decent Homes <br>Standard as defined in the Housing Act 2004.<br><br>All COMPASS contracts incorporate the requirements of the Decent Home Standards <br>for social housing as part of the contractual performance management <br>arrangements and are robustly monitored through three key performance <br>indicators which relate specifically to property standards. <br><br>Providers are required to inspect all properties on a monthly basis or at the <br>point when a service user first occupies the property. In addition, the Home <br>Office has a team of 17 contract compliance officers who also closely monitor <br>property standards as part of their contract compliance and assurance role.<br><br>Any failure of the critical service levels may result in financial penalties.</p><p> </p> answering member constituency Staffordshire Moorlands answering member printed Karen Bradley question first answered 26/06/2014 15:59:34 answering member 4110 label Biography information for Dame Karen Bradley previous answer version 4334 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	3931 label Biography information for Dr Julian Huppert

62346

	registered interest
	date	17/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what steps her Department takes to ensure that asylum seekers in COMPASS accommodation are able to register complaints quickly and easily.
	tabling member constituency	Cambridge
	tabling member printed	Dr Julian Huppert
	uin	201007
	answer	answer is ministerial correction date of answer 26/06/2014 answer text <p> </p><p>The COMPASS contracts lay down requirements for the management of enquiries and <br>complaints received in respect of accommodation services provided to asylum <br>seekers.<br><br>COMPASS providers have a complaints service in place through which the asylum <br>seeker, their representative, the voluntary sector or local authorities can <br>raise concerns or issues direct. Providers also provide asylum seekers with a <br>detailed briefing on how they can raise a complaint as part of the move in <br>process. Asylum seekers can raise a complaint in a confidential way, and with <br>the assistance of an interpreter when required.<br><br>The complaints process is subject to performance management under the Key <br>Performance Indicators regime. Providers are required to report their <br>performance in terms of dealing with complaints on a monthly basis. In <br>addition, the Home Office has a team of 17 contract compliance officers who <br>also closely monitor complaints made to providers or made direct to the Home <br>Office as part of their contract compliance and assurance role.<br><br>Any failure of the critical service levels may result in financial penalties.</p><p> </p> answering member constituency Staffordshire Moorlands answering member printed Karen Bradley question first answered 26/06/2014 16:00:45 answering member 4110 label Biography information for Dame Karen Bradley previous answer version 4335 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
	tabling member	3931 label Biography information for Dr Julian Huppert

77678

	registered interest
	date	14/07/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what the (a) budgeted and (b) actual per place unit cost estimated by her Department is for the COMPASS asylum housing contracts allocated to (i) G4S and (ii) Serco for the period of the contract.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	205544
	answer	answer is ministerial correction date of answer 04/08/2014 answer text <p>The budgeted cost of COMPASS Contracts was determined using actual per place unit costs derived through the competitive procurement process. The actual per place unit rates are commercially sensitive. Disclosure will prejudice the commercial interests of the Department and its suppliers.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 04/08/2014 15:31:00 answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

78523

	registered interest
	date	16/07/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what representations she has received from local authorities within Compass asylum contract areas on the (a) suitability of accommodation for asylum seekers provided by Compass, (b) overcrowding in that accommodation, (c) the need for local authorities to be notified when asylum seekers became resident there and (d) additional services required from local authorities when large numbers of asylum seekers move to an area.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	206305
	answer	answer is ministerial correction date of answer 04/08/2014 answer text <p>COMPASS Accommodation providers must abide by specific standards, including rules on shared dwellings. The Home Office monitors the performance of the providers against quality and safety standards to ensure the suitability of accommodation provided for asylum seekers and works with providers to improve these where necessary. Poor performance by the providers can also have financial ramifications if they are found to be non-compliant.The Home Office has established working arrangements with all local authorities to consider the placement of asylum seekers in each area to ensure minimal impact on services and community cohesion. Local authorities are notified of all asylum seekers moving into their area, and they have an obligation to perform a duty of care for all their residents regarding health, social services and schooling for minors. In addition Home Office has appointed three Service Delivery Managers (SDM) to work in partnership with the COMPASS providers and external stakeholders, principally local authorities. The role of the SDM is to arbitrate in difficulties between providers and local authorities.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 04/08/2014 15:41:45 answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson

93603

	registered interest
	date	15/10/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Compass Contracts
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, how many people have spent a night in a hotel under the Compass contract for asylum seeker accommodation in each month of 2014 to date.
	tabling member constituency	Delyn
	tabling member printed	Mr David Hanson
	uin	210777
	answer	answer is ministerial correction date of answer 24/10/2014 answer text <p>The Home Office does not centrally hold information on the number of asylum seekers who have been accommodated in hotels. This information is held by our accommodation providers. To locate, retrieve and analyse this information and prepare a response would only be possible at a disproportionate cost</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 24/10/2014 16:55:58 answering member 1530 label Biography information for James Brokenshire
	tabling member	533 label Biography information for David Hanson