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1138429
star this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Financial Services: Older People and Vulnerable Adults more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps his Department is taking to ensure that banks provide sufficient support to elderly and vulnerable customers to access their services. more like this
star this property tabling member constituency Hove more like this
star this property tabling member printed
Peter Kyle more like this
star this property uin 276248 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>The Government believes that everyone, wherever they live and especially the most vulnerable, should have access to essential banking services. Since 2017, the Post Office has had an agreement with the main high street banks, which enables 99% of personal banking customers and 95% of SME banking customers to carry out their everyday banking at any one of their 11,500 branches across the UK. The Government has invested over £2bn in the Post Office since 2010 to protect and maintain the network.</p><p>The Government also believes that having a bank account is key to enabling people to manage their money on a day-to-day basis effectively, securely and confidently. The nine largest personal current account providers in the UK must offer basic bank accounts to customers who do not have a bank account or who are not eligible for a bank's standard current account.</p> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property grouped question UIN 276249 more like this
star this property question first answered
less than 2019-07-16T10:34:10.363Zmore like thismore than 2019-07-16T10:34:10.363Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4505
star this property label Biography information for Peter Kyle more like this
1138430
star this property registered interest false more like this
star this property date less than 2019-07-11more like thismore than 2019-07-11
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Financial Services: Older People and Vulnerable Adults more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps his Department is taking to ensure that banking services are accessible to (a) elderly customers, (b) vulnerable customers and (c) customers without internet access. more like this
star this property tabling member constituency Hove more like this
star this property tabling member printed
Peter Kyle more like this
star this property uin 276249 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-16more like thismore than 2019-07-16
star this property answer text <p>The Government believes that everyone, wherever they live and especially the most vulnerable, should have access to essential banking services. Since 2017, the Post Office has had an agreement with the main high street banks, which enables 99% of personal banking customers and 95% of SME banking customers to carry out their everyday banking at any one of their 11,500 branches across the UK. The Government has invested over £2bn in the Post Office since 2010 to protect and maintain the network.</p><p>The Government also believes that having a bank account is key to enabling people to manage their money on a day-to-day basis effectively, securely and confidently. The nine largest personal current account providers in the UK must offer basic bank accounts to customers who do not have a bank account or who are not eligible for a bank's standard current account.</p> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property grouped question UIN 276248 more like this
star this property question first answered
less than 2019-07-16T10:34:10.317Zmore like thismore than 2019-07-16T10:34:10.317Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4505
star this property label Biography information for Peter Kyle more like this
1138224
star this property registered interest false more like this
star this property date less than 2019-07-10more like thismore than 2019-07-10
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Cash Genie more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps have been taken to ensure customers of Ariste Holding Ltd trading as Cash Genie are able to receive the compensation awarded by the Financial Conduct Authority following the company's voluntary liquidation. more like this
star this property tabling member constituency Ipswich more like this
star this property tabling member printed
Sandy Martin more like this
star this property uin 275830 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-15more like thismore than 2019-07-15
star this property answer text <p>This is a matter for the Financial Conduct Authority (FCA), which is operationally independent from Government. The question has been passed on to the FCA. The FCA will reply directly to the member for Ipswich by letter. A copy of the letter will be placed in the Library of the House.</p> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property grouped question UIN 275831 more like this
star this property question first answered
less than 2019-07-15T15:43:51.567Zmore like thismore than 2019-07-15T15:43:51.567Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4678
star this property label Biography information for Sandy Martin more like this
1138226
star this property registered interest false more like this
star this property date less than 2019-07-10more like thismore than 2019-07-10
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Companies: Insolvency more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, if he will take steps to ensure that compensation awarded by the FCA from a financial company to their customers cannot be avoided by the company entering voluntary insolvency. more like this
star this property tabling member constituency Ipswich more like this
star this property tabling member printed
Sandy Martin more like this
star this property uin 275831 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-15more like thismore than 2019-07-15
star this property answer text <p>This is a matter for the Financial Conduct Authority (FCA), which is operationally independent from Government. The question has been passed on to the FCA. The FCA will reply directly to the member for Ipswich by letter. A copy of the letter will be placed in the Library of the House.</p> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property grouped question UIN 275830 more like this
star this property question first answered
less than 2019-07-15T15:43:51.613Zmore like thismore than 2019-07-15T15:43:51.613Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4678
star this property label Biography information for Sandy Martin more like this
1137523
star this property registered interest false more like this
star this property date less than 2019-07-08more like thismore than 2019-07-08
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Small Businesses: Finance more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps his Department is taking to increase protection for small businesses taking out finance. more like this
star this property tabling member constituency Oldham West and Royton more like this
star this property tabling member printed
Jim McMahon more like this
star this property uin 274603 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-11more like thismore than 2019-07-11
star this property answer text <p>On 1 April 2019 the Financial Conduct Authority (FCA) widened eligibility to take a complaint to the Financial Ombudsman Service (FOS) to include ‘small businesses’ who have:</p><ol><ol><li><p>an annual turnover of less than £6.5m; and</p></li><li><p>an annual balance sheet total of less than £5m; or</p></li><li><p>fewer than 50 employees.</p><p>‘Micro-enterprises’ were already eligible, and over 99% of businesses are now within the remit of the FOS. The FCA also increased the maximum FOS award limit to £350,000.</p><p> </p><p>The banking industry have also committed to establishing a new Dispute Resolution Service to resolve both future complaints from businesses with a turnover between £6.5m and £10m, and unresolved historic complaints.</p></li></ol></ol> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property question first answered
less than 2019-07-11T09:50:39.163Zmore like thismore than 2019-07-11T09:50:39.163Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4569
star this property label Biography information for Jim McMahon more like this
1137526
star this property registered interest false more like this
star this property date less than 2019-07-08more like thismore than 2019-07-08
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Funerals: Pre-payment more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, what steps he is taking to improve the protection of funds held by companies for prepaid funerals. more like this
star this property tabling member constituency Oldham West and Royton more like this
star this property tabling member printed
Jim McMahon more like this
star this property uin 274606 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-11more like thismore than 2019-07-11
star this property answer text <p>HM Treasury launched a call for evidence on the regulation of pre-paid funeral plans in June 2018. The call for evidence has confirmed that consumer detriment is present in the pre-paid funeral plan sector and that there is broad demand for the sector to come under compulsory regulation.</p><p> </p><p>Consequently, the government intends to bring the pre-paid funeral plan market within the remit of the Financial Conduct Authority and is currently consulting on the proposed legislative framework to implement this proposal. This will allow the FCA to establish a robust regulatory regime which will apply to all funeral plan providers, and improve protection for consumers.</p> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property question first answered
less than 2019-07-11T09:53:01.883Zmore like thismore than 2019-07-11T09:53:01.883Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4569
star this property label Biography information for Jim McMahon more like this
1136903
star this property registered interest false more like this
star this property date less than 2019-07-04more like thismore than 2019-07-04
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Equitable Life Assurance Society: Compensation more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, if he will place in the Library a copy of the detailed methodology used to calculate Equitable Life payment scheme compensation payments. more like this
star this property tabling member constituency Kettering more like this
star this property tabling member printed
Mr Philip Hollobone more like this
star this property uin 273354 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-09more like thismore than 2019-07-09
star this property answer text <p>The methodology for calculating payments to Equitable Life policyholders was published in 2011 and can be found at <a href="https://www.gov.uk/government/publications/equitable-life-payment-scheme-design" target="_blank">https://www.gov.uk/government/publications/equitable-life-payment-scheme-design</a></p> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property question first answered
less than 2019-07-09T12:43:38.397Zmore like thismore than 2019-07-09T12:43:38.397Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
1537
star this property label Biography information for Mr Philip Hollobone more like this
1136525
star this property registered interest false more like this
star this property date less than 2019-07-03more like thismore than 2019-07-03
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Financial Ombudsman Service more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Chancellor of the Exchequer, how many complaints have been submitted to the Financial Ombudsman Service in each of the last three years; what the average wait was for a final decision in each of those years; how many complaints are currently outstanding; and what the current average waiting time is for a final decision. more like this
star this property tabling member constituency Brighton, Pavilion more like this
star this property tabling member printed
Caroline Lucas more like this
star this property uin 272805 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-11more like thismore than 2019-07-11
star this property answer text <p>This is a matter for the Financial Ombudsman Service (FOS), which is operationally independent from Government. The question has been passed on to the FOS. The FOS will reply directly to Caroline Lucas MP by letter. A copy of the letter will be placed in the Library of the House.</p> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property question first answered
less than 2019-07-11T16:01:13.14Zmore like thismore than 2019-07-11T16:01:13.14Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
3930
star this property label Biography information for Caroline Lucas more like this
1136090
star this property registered interest false more like this
star this property date less than 2019-07-02more like thismore than 2019-07-02
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Economic Situation more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text What recent assessment his Department has made of the short-term economic effect of the UK leaving the EU without a deal. more like this
star this property tabling member constituency Bethnal Green and Bow more like this
star this property tabling member printed
Rushanara Ali more like this
star this property uin 911690 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-02more like thismore than 2019-07-02
star this property answer text <p>The Government has prepared extensively for a range of Brexit scenarios.</p><p> </p><p>But even with these preparations, leaving with “No Deal” would entail significant disruption in the short term. And in the long-term, the government’s analysis shows clearly that regions, nations and sectors of the UK would have lower economic output compared to today’s arrangements.</p><p> </p> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property question first answered
less than 2019-07-02T14:11:29.8Zmore like thismore than 2019-07-02T14:11:29.8Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
4138
star this property label Biography information for Rushanara Ali more like this
1136092
star this property registered interest false more like this
star this property date less than 2019-07-02more like thismore than 2019-07-02
star this property answering body
Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name Treasury more like this
star this property hansard heading Personal Savings more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text What steps he is taking to increase incentives for people to save. more like this
star this property tabling member constituency New Forest West more like this
star this property tabling member printed
Sir Desmond Swayne more like this
star this property uin 911692 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-07-02more like thismore than 2019-07-02
star this property answer text <p>The Government has introduced a range of measures to support savers.</p><p>We have increased the amount of money that people can save into their ISAs each year to a record £20,000 and introduced a Personal Savings Allowance of up to £1,000 for basic rate taxpayers and up to £500 for higher rate taxpayers.</p><p>Thanks to these measures, over 95% of people with savings income pay no tax on that income.</p><p> </p><p>The new Help to Save scheme is supporting working families on low incomes to build up a rainy-day fund by offering a 50% bonus on up to £50 of monthly saving.</p> more like this
unstar this property answering member constituency Salisbury remove filter
star this property answering member printed John Glen more like this
star this property question first answered
less than 2019-07-02T14:13:36.56Zmore like thismore than 2019-07-02T14:13:36.56Z
star this property answering member
4051
star this property label Biography information for John Glen more like this
star this property tabling member
55
star this property label Biography information for Sir Desmond Swayne more like this