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1019820
star this property registered interest false more like this
star this property date less than 2018-12-04more like thismore than 2018-12-04
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what estimate he has made of the number of rail passengers who have been delayed by (a) at least (i) 30 minutes and (ii) one hour and (b) more than two hours in the UK in each year since 2010. more like this
star this property tabling member constituency Coventry South more like this
star this property tabling member printed
Mr Jim Cunningham more like this
star this property uin 198729 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2018-12-10more like thismore than 2018-12-10
star this property answer text <p>The Department for Transport (DfT) does not hold estimates of the number of rail passengers who have been delayed by (i) at least thirty minutes, (ii) one hour or more, or (iii) more than two hours each year since 2010.</p><p> </p><p>However, DfT recently published (1 October) the compensation amounts paid by TOCs to passengers for delayed journeys since 2009. It shows the total amount of compensation paid to passengers has risen 80% in the past two years, as the government has increased the requirements of train operators to publicise passengers’ rights.</p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property question first answered
less than 2018-12-10T14:47:11.313Zmore like thismore than 2018-12-10T14:47:11.313Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
308
unstar this property label Biography information for Mr Jim Cunningham more like this
1023277
star this property registered interest false more like this
star this property date less than 2018-12-11more like thismore than 2018-12-11
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what performance indicators his Department uses to measure the number of times that trains run by franchise operators have not stopped at a station as a result of a service already being late running. more like this
star this property tabling member constituency Cardiff Central more like this
star this property tabling member printed
Jo Stevens more like this
star this property uin 201190 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2018-12-17more like thismore than 2018-12-17
star this property answer text <p>Services that skip one or more stations for reasons the operator itself is responsible are considered as Part Cancellations within the Department’s Cancellation performance regime. This means they are counted towards the overall number of Cancellations any operator incurs against its benchmark. The Department does not routinely require any specific reason for a cancellation to be reported.</p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property question first answered
less than 2018-12-17T09:11:23.563Zmore like thismore than 2018-12-17T09:11:23.563Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4425
unstar this property label Biography information for Jo Stevens more like this
1024785
star this property registered interest false more like this
star this property date less than 2018-12-13more like thismore than 2018-12-13
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what recent assessment his Department has made of trends in the number of trains that are (a) delayed, (b) cancelled and (c) subject to incomplete journeys. more like this
star this property tabling member constituency Birmingham, Northfield more like this
star this property tabling member printed
Richard Burden more like this
star this property uin 202038 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2018-12-18more like thismore than 2018-12-18
star this property answer text <p>Analysis is undertaken by industry with Network Rail being responsible for rail performance. Franchised operators have benchmarks for delays (Delay Minutes), cancellations and part cancellations (combined as Cancellations) within the Franchise Agreement. Franchised operators provide industry period (4-weekly) results to the Department against the FA benchmarks that set Moving Annual Average targets (13 rolling periods), these are monitored by the Department.</p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property question first answered
less than 2018-12-18T12:20:56.873Zmore like thismore than 2018-12-18T12:20:56.873Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
301
unstar this property label Biography information for Richard Burden more like this
1041473
star this property registered interest false more like this
star this property date less than 2019-01-14more like thismore than 2019-01-14
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what assessment he has made of the effect on performance of the number of new trains planned to be introduced across the rail network between 2019 and 2021. more like this
star this property tabling member constituency Middlesbrough more like this
star this property tabling member printed
Andy McDonald more like this
star this property uin 208287 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2019-01-21more like thismore than 2019-01-21
star this property answer text <p>New rolling stock will transform the passenger experience across the country. For example, on Northern and Transpennine Express, by 2020 all the trains will be brand new or completely refurbished, and all the Pacer trains will be gone. The East Anglia franchise will deliver over 1,000 new carriages, the West Midlands franchise will see over 400 new carriages, and South Western railways will deliver 750 new carriages. In their planning, operators consider the impact of new rolling stock and the growth in reliability as trains are first introduced. Work is underway in the industry to learn and share lessons on the introduction of new rolling stock.</p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property question first answered
less than 2019-01-21T11:38:05.133Zmore like thismore than 2019-01-21T11:38:05.133Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4269
unstar this property label Biography information for Andy McDonald more like this
1042333
star this property registered interest false more like this
star this property date less than 2019-01-16more like thismore than 2019-01-16
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what progress has been on refunding passengers as a result of the train delays and cancellations in 2018. more like this
star this property tabling member constituency Blackburn more like this
star this property tabling member printed
Kate Hollern more like this
star this property uin 209367 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2019-01-23more like thismore than 2019-01-23
star this property answer text <p>Under a special compensation scheme, paid for by the rail industry, following the disruption last summer, over 14,000 claims from season ticket holders and regular travellers on Northern and TransPennine Express services have now been submitted and over £1million paid out in compensation.</p><p> </p><p>Northern introduced Delay Repay 15 (DR15) in December 2018. DR15 entitles passengers who have been delayed by 15-29 minutes to compensation worth 25% of the single fare. This is in addition to the existing Delay Repay 30 arrangements.</p><p> </p><p>Data published by the Department in October 2018 show that, in the past two years the total amount of compensation paid to passengers increased by 80%, as Government encouraged train operators to better publicise passengers’ rights.</p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property question first answered
less than 2019-01-23T12:14:39.537Zmore like thismore than 2019-01-23T12:14:39.537Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4363
unstar this property label Biography information for Kate Hollern more like this
1046137
star this property registered interest false more like this
star this property date less than 2019-01-22more like thismore than 2019-01-22
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, pursuant to the Answer of 21 January to Question 208287, what figure of miles per train incident he will use to measure the performance of new trains as they are introduced onto the rail network between 2019 and 2021. more like this
star this property tabling member constituency Middlesbrough more like this
star this property tabling member printed
Andy McDonald more like this
star this property uin 211309 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2019-01-30more like thismore than 2019-01-30
star this property answer text <p>This is an exciting time for the rail industry and for passengers, with new fleets of trains being introduced which will help deliver a step-change in customer service. The performance of trains is one factor affecting the overall network performance. Both the Department and operators consider these factors as part of the franchise competition process. Operators then have obligations to deliver performance in line with their franchise commitments; no separate target is set in respect of train performance.</p><p> </p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property grouped question UIN
211311 more like this
211312 more like this
star this property question first answered
less than 2019-01-30T13:08:02.46Zmore like thismore than 2019-01-30T13:08:02.46Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4269
unstar this property label Biography information for Andy McDonald more like this
1046138
star this property registered interest false more like this
star this property date less than 2019-01-22more like thismore than 2019-01-22
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, pursuant to the Answer of 21 February 2019 to Question 208287, what assessment he has made of the adequacy of train operating company training and planning with respect to (a) traincrew and (b) depots in order to facilitate the introduction of the new trains due onto the rail network between 2019 and 2021. more like this
star this property tabling member constituency Middlesbrough more like this
star this property tabling member printed
Andy McDonald more like this
star this property uin 211310 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2019-01-30more like thismore than 2019-01-30
star this property answer text <p>The Department evaluates the deliverability of traincrew and depots strategies as part of the franchise competition process. It is then the responsibility of train operating companies to deliver those strategies to facilitate the introduction of new trains in line with their contractual commitments.</p><p> </p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property question first answered
less than 2019-01-30T13:31:21.017Zmore like thismore than 2019-01-30T13:31:21.017Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4269
unstar this property label Biography information for Andy McDonald more like this
1046140
star this property registered interest false more like this
star this property date less than 2019-01-22more like thismore than 2019-01-22
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport,pursuant to the Answer of 21 February 2019 to Question 208287, what assessment he has made of the adequacy of Network Rail’s investment and planning with respect to (a) signalling, (b) platforms and (c) power supply in order to facilitate the introduction of the new trains due onto the rail network between 2019 and 2021. more like this
star this property tabling member constituency Middlesbrough more like this
star this property tabling member printed
Andy McDonald more like this
star this property uin 211311 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2019-01-30more like thismore than 2019-01-30
star this property answer text <p>This is an exciting time for the rail industry and for passengers, with new fleets of trains being introduced which will help deliver a step-change in customer service. The performance of trains is one factor affecting the overall network performance. Both the Department and operators consider these factors as part of the franchise competition process. Operators then have obligations to deliver performance in line with their franchise commitments; no separate target is set in respect of train performance.</p><p> </p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property grouped question UIN
211309 more like this
211312 more like this
star this property question first answered
less than 2019-01-30T13:08:02.523Zmore like thismore than 2019-01-30T13:08:02.523Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4269
unstar this property label Biography information for Andy McDonald more like this
1046141
star this property registered interest false more like this
star this property date less than 2019-01-22more like thismore than 2019-01-22
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, pursuant to the Answer of 21 February 2019 to Question 208287, what target for public performance measure he will use to determine the performance of new trains as they are introduced onto the rail network between 2019 and 2021. more like this
star this property tabling member constituency Middlesbrough more like this
star this property tabling member printed
Andy McDonald more like this
star this property uin 211312 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2019-01-30more like thismore than 2019-01-30
star this property answer text <p>This is an exciting time for the rail industry and for passengers, with new fleets of trains being introduced which will help deliver a step-change in customer service. The performance of trains is one factor affecting the overall network performance. Both the Department and operators consider these factors as part of the franchise competition process. Operators then have obligations to deliver performance in line with their franchise commitments; no separate target is set in respect of train performance.</p><p> </p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property grouped question UIN
211309 more like this
211311 more like this
star this property question first answered
less than 2019-01-30T13:08:02.57Zmore like thismore than 2019-01-30T13:08:02.57Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4269
unstar this property label Biography information for Andy McDonald more like this
1046142
star this property registered interest false more like this
star this property date less than 2019-01-22more like thismore than 2019-01-22
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Standards remove filter
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, pursuant to the Answer of 21 February 2019 to Question 208287, what plans he has to ensure (a) train operators and (b) Network Rail take the necessary steps to inform rail passengers about (i) different carriage layouts and (ii) door configurations (iii) platform embarkation/disembarkation points prior to the introduction of new trains due onto the rail network between 2019 and 2021. more like this
star this property tabling member constituency Middlesbrough more like this
star this property tabling member printed
Andy McDonald more like this
star this property uin 211313 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2019-01-30more like thismore than 2019-01-30
star this property answer text <p>This is a matter for train operators and Network Rail who are best placed to understand the needs of passengers and what information should be provided in respect of the introduction of new rolling stock.</p><p> </p> more like this
star this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones remove filter
star this property question first answered
less than 2019-01-30T13:34:36.76Zmore like thismore than 2019-01-30T13:34:36.76Z
unstar this property answering member
3996
star this property label Biography information for Andrew Jones more like this
star this property tabling member
4269
unstar this property label Biography information for Andy McDonald more like this