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453804

	registered interest
	date	22/02/2016
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	House of Commons: Catering
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Carshalton and Wallington representing the House of Commons Commission, what the Commission's policy is on the allocation of service charges paid by card to (a) permanent and (b) contracted canteen and hospitality staff working on the parliamentary estate.
	tabling member constituency	Hampstead and Kilburn
	tabling member printed	Tulip Siddiq
	uin	27612
	answer	answer is ministerial correction date of answer 29/02/2016 answer text <p>Service charges paid by debit and credit cards are passed on to catering staff employed by the House of Commons in addition to their wages through the House of Commons payroll system. They are shared equally amongst staff working on a particular day in a given venue.</p><p>Agency (contracted) workers do not receive service charge amounts as there is no mechanism for these to be paid to the individual as the agencies are paid separately to the House of Commons payroll system.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 29/02/2016 16:03:43 answering member 151 label Biography information for Tom Brake
	tabling member	4518 label Biography information for Tulip Siddiq

443824

	registered interest
	date	11/01/2016
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	House of Commons: UK Membership of EU
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Carshalton and Wallington representing the House of Commons Commission, what contingency arrangements the House of Commons Commission has made for the eventuality of a majority leave vote in the upcoming EU referendum.
	tabling member constituency	East Worthing and Shoreham
	tabling member printed	Tim Loughton
	uin	21947
	answer	answer is ministerial correction date of answer 18/01/2016 answer text <p>The House of Commons Commission has made no contingency arrangements in the eventuality of a majority leave vote in the upcoming EU referendum.</p><br /> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 18/01/2016 12:45:22 answering member 151 label Biography information for Tom Brake
	tabling member	114 label Biography information for Tim Loughton

674478

	registered interest
	date	17/01/2017
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	House of Commons: Staff
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, how many House staff are nationals of an EU country other than the UK.
	tabling member constituency	Westmorland and Lonsdale
	tabling member printed	Tim Farron
	uin	60497
	answer	answer is ministerial correction date of answer 23/01/2017 answer text <p>For the purpose of security clearance all staff have to declare a nationality. The Pass Office database shows that the House of Commons including bi-cameral departments holds security clearance and passes for a total of 2,653 staff. 153 of these have declared a nationality of an EU country other than the UK. This equates to 5.77%.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 23/01/2017 10:36:53 answering member 151 label Biography information for Tom Brake
	tabling member	1591 label Biography information for Tim Farron

62968

	registered interest
	date	19/06/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	Parliamentary Information and Communications Technology Service
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, which contractors have been hired by PICT during the current financial year; and which such contractors have had their contracts terminated due to poor performance.
	tabling member constituency	Dunfermline and West Fife
	tabling member printed	Thomas Docherty
	uin	201451
	answer	answer is ministerial correction date of answer 24/06/2014 answer text <p>So far during the financial year 2014/15 PICT has employed <del class="ministerial">57</del><ins class="ministerial">61</ins> contractors, of whom <del class="ministerial">14</del><ins class="ministerial">15</ins> have been supporting services for Members. Further details cannot be provided without identifying individuals. Many are on short term contracts. None has had a contract terminated early.</p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 24/06/2014 10:19:35 question first ministerially corrected 26/06/2014 12:08:43 answering member 1399 label Biography information for Viscount Thurso previous answer version 4754 answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso answering member 1399 label Biography information for Viscount Thurso
	tabling member	3962 label Biography information for Thomas Docherty

62969

	registered interest
	date	19/06/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	Computer Software
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, what estimate he has made of the cost to date of introducing Office 365; what the final cost of introducing Office 365 is expected to be; and what feedback on the installation has been received so far from (a) hon. Members and (b) House staff.
	tabling member constituency	Dunfermline and West Fife
	tabling member printed	Thomas Docherty
	uin	201450
	answer	answer is ministerial correction date of answer 24/06/2014 answer text <p>The costs of the Microsoft 365 project to September 2014 are:</p><p>2013/14 £355,667<br> 2014/15 £144,333</p><p>The net savings made as a result of this project for 2014 to 2020 are:</p><table><tbody><tr><td><p><strong><br> Savings<br> (000s)</strong></p></td><td><p><strong><br> 13/14<br> (a)</strong></p></td><td><p><strong>14/15</strong></p></td><td><p><strong>15/16</strong></p></td><td><p><strong>16/17</strong></p></td><td><p><strong>17/18</strong></p></td><td><p><strong>18/19</strong></p></td><td><p><strong>19/20</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>Revenue – Staff</p></td><td><p>0</p></td><td><p>191</p></td><td><p>191</p></td><td><p>191</p></td><td><p>191</p></td><td><p>191</p></td><td><p>191</p></td><td><p>1,146</p></td></tr><tr><td><p>Revenue – Other</p></td><td><p>-33</p></td><td><p>22</p></td><td><p>232</p></td><td><p>282</p></td><td><p>293</p></td><td><p>292</p></td><td><p>295</p></td><td><p>1,381</p></td></tr><tr><td><p><strong>Total</strong></p></td><td><p><strong>-33</strong></p></td><td><p><strong>213</strong></p></td><td><p><strong>423</strong></p></td><td><p><strong>473</strong></p></td><td><p><strong>483</strong></p></td><td><p><strong>483</strong></p></td><td><p><strong>486</strong></p></td><td><p><strong>2,527</strong></p></td></tr><tr><td colspan="9"><p>(a) The negative figure for 2013/14 reflects the start-up cost of the project.</p></td></tr></tbody></table><p>Office 2013 is the latest versions of Word, Excel, and Outlook. Microsoft 365 is Microsoft's cloud hosted version of these tools, together with some new tools accessible once a user's email box has been migrated to Microsoft 365.</p><p>The Microsoft 365 project has provided all users with the upgraded version of the Office 2013 suite. 90% of Members and their staff have upgraded their machines to Office 2013. As part of the pilot of Microsoft 365, 12 Members and their staff have had their mailboxes migrated to Microsoft 365. The remaining Members and their staff email boxes will be migrated to Microsoft 365 in June and July 2014. All House staff have completed both of these steps.</p><p>The general feedback from Members and their staff has been that the new product is similar to Office 2007, with some people liking the new features. We have received some negative feedback about the colour scheme of Outlook 2013 and about the new location of file/print/save buttons in Office 2013; similar feedback was received from House staff. In response PICT have produced guidance for staff on how to darken the colour scheme in Outlook and have been assured by Microsoft that they are working to address the interface issues in future upgrades.</p><p>There were some difficulties reported by people upgrading their Office 2013 remotely. This was due to the slow download of security updates for users with poor broadband connections.</p><p>The Members and their staff taking part in the pilots of Microsoft 365 have given positive feedback on the communications, support materials and service provided by PICT. As part of the migration Members have to reconnect their mobile devices to the new service and this has caused some difficulty for Blackberry users.</p><p>The migration of House staff to Microsoft 365 overlapped with unrelated network failures in January–February 2014, which affected perception of the product. Feedback from those migrated after the network was stabilised was much more positive. We have recently initiated 30 pilots of the wider suite of tools in Microsoft 365, and we have received positive feedback from these pilots, with users requesting to keep the new tools.</p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 24/06/2014 10:19:02 answering member 1399 label Biography information for Viscount Thurso
	tabling member	3962 label Biography information for Thomas Docherty

65745

	registered interest
	date	03/07/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	Computer Software
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, pursuant to his Answer of 24 June 2014, Official Report, column 134W, on computer software, what feedback has been received on the mechanics of the implementation of Microsoft 365 from (a) members of the Administration Committee and (b) other hon. Members.
	tabling member constituency	Dunfermline and West Fife
	tabling member printed	Thomas Docherty
	uin	203932
	answer	answer is ministerial correction date of answer 08/07/2014 answer text <p>In May Parliamentary ICT (PICT) piloted migrating Members' mailboxes to Microsoft 365. In this Members' pilot, PICT migrated 82 mailboxes, including the mailboxes of 10 hon. Members, their staff and 12 members of the House of Lords. One of the hon. Members involved in this pilot is a Member of the Administration Committee. PICT requested feedback on the migrations in an anonymous survey. Four people in the pilot survey reported a problem with the migration of their email. Because the survey was anonymous, it is not possible to say who responded to the survey.</p><p>A paper on the implementation of Microsoft 365, which included feedback from the survey, was presented to the Administration Committee for their meeting on 16 June. A member of the Committee expressed serious concern that Office 365 was not well received by users. The Chair of the Committee is also aware of written complaints from three other hon. Members about recent changes.</p><p>PICT began the migrations for other hon. Members and their staff on 22 June. By 4 July over 1,800 mailboxes assigned to hon. Members and their staff had been migrated.</p><p>The most common cause of a call to the service desk after the mailbox migration has been to request help to follow the process for logging into the new mail box for the first time. The second most common problem relates to mobile devices. Parliamentary email stops working on mobile devices until they are reconfigured to point to the new server after the migration. BlackBerry devices need to be physically reconfigured by PICT, and this process can take over an hour. Furthermore, it takes longer for personal BlackBerry devices than for BlackBerries issued by PICT. In addition, new security features have made it difficult to synchronise some android devices with mailboxes.</p><p>For those having a problem with their email, it is of course disruptive, and PICT have dedicated specialists on hand to assist.</p><p> </p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 08/07/2014 13:36:10 answering member 1399 label Biography information for Viscount Thurso
	tabling member	3962 label Biography information for Thomas Docherty

65746

	registered interest
	date	03/07/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	Computer Software
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, pursuant to his Answer of 24 June 2014, Official Report, column 134W, on computer software, how many calls the PICT Service Desk has received from hon. Members and their staff relating to problems resulting from the migration of their mailboxes to Microsoft 365.
	tabling member constituency	Dunfermline and West Fife
	tabling member printed	Thomas Docherty
	uin	203933
	answer	answer is ministerial correction date of answer 08/07/2014 answer text <p>Following a pilot, PICT began the migration of the mailboxes of hon. Members and their staff on 22 June. By 4 July over 1,800 mailboxes assigned to hon. Members and their staff had been migrated.</p><p>In the period from 22 June to 12:00 on 4 July, PICT logged 128 cases from hon. Members and their staff which were directly related to problems resulting from the migration of their mailboxes to Microsoft 365. 112 of those cases are now closed. During the same period, PICT logged 149 other cases from hon. Members and their staff requesting advice or help which were directly related to other aspects of the migrations to Microsoft 365.</p><p> </p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 08/07/2014 13:37:53 answering member 1399 label Biography information for Viscount Thurso
	tabling member	3962 label Biography information for Thomas Docherty

76853

	registered interest
	date	09/07/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	House of Commons Board of Management
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, whether members of the House of Commons Management Board require authorisation from the Chief Executive, House of Commons Commission or any other authority before undertaking external speaking engagements related to their professional role.
	tabling member constituency	Dunfermline and West Fife
	tabling member printed	Thomas Docherty
	uin	204886
	answer	answer is ministerial correction date of answer 15/07/2014 answer text <p>The Clerk of the House is the line manager of the other executive members of the Management Board. As part of the House Service's policy of making the work of the House better known to the public, the Clerk encourages members of the Management Board to speak about their work, while of course observing necessary requirements of impartiality and confidentiality, and avoiding any conflicts of interest. Accordingly, within those guidelines, he has given discretion to members of the Board to accept invitations to speak as they see fit.</p><p> </p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 15/07/2014 16:24:55 answering member 1399 label Biography information for Viscount Thurso
	tabling member	3962 label Biography information for Thomas Docherty

76854

	registered interest
	date	09/07/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	Computer Software
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, what assessment the Commission has made of the effectiveness to date of the introduction of Office 365; and on what evidence and measures the Commission based that assessment.
	tabling member constituency	Dunfermline and West Fife
	tabling member printed	Thomas Docherty
	uin	204885
	answer	answer is ministerial correction date of answer 17/07/2014 answer text <p>The Commission has made no formal assessment of the effectiveness to date of the introduction of Office 2013 and Microsoft 365 email.</p><p>Parliamentary ICT (PICT) acknowledges that the implementation has not been as simple and straightforward as was hoped, and is aware that it has caused problems for some hon. Members. PICT is working to resolve most of these problems, the most common of which are described below. The lessons learned from these problems are being implemented to improve deployment and support arrangements. PICT apologises for the inconvenience experienced by hon. Members.</p><p>Following the upgrade to Office 2013, PICT received a large number of support calls, including from users who found that the process of upgrading to Office 2013 remotely took much longer than expected. Some Members have also commented negatively on the look and feel of the new product.</p><p>Access to 365 requires an update and reconfiguration of both desktops/laptops and mobile devices. In some cases the upgrade to the desktop and user profile has needed adjustment once the migration has been completed. In a greater number of cases hon. Members who have mobile devices have required assistance to reconfigure the devices to receive the 365 services. All BlackBerry owners have needed assistance to do this because it is a technical task and, depending upon the ownership of the model and its software version, some hon. Members have had real difficulty with the migration process.</p><p>365 has a limit on the number of people who can be added to a single email distribution list, and some hon. Members have found this causes difficulty. PICT have offered assistance and advice has been offered to work around this issue.</p><p>Once successfully migrated, the Office 365 service offers significant benefits to users, including a much larger email box, an easier to use login process, and access to services from any location and device as long as there is an internet connection and a modern browser.</p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 17/07/2014 08:07:25 answering member 1399 label Biography information for Viscount Thurso
	tabling member	3962 label Biography information for Thomas Docherty

76855

	registered interest
	date	09/07/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	Data Protection
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, who within the House is accountable for data security.
	tabling member constituency	Dunfermline and West Fife
	tabling member printed	Thomas Docherty
	uin	204883
	answer	answer is ministerial correction date of answer 16/07/2014 answer text <p>The Clerk of the House is responsible for data security for the House of Commons Service. As Data Controller, the Clerk is obliged by law to process personal data fairly, lawfully and in accordance with the data protection principles of the Data Protection Act 1998.</p><p>The Clerk of the House delegates actions relating to data security as follows:</p><p>The Senior Information Risk Owner (SIRO), the Director General, Human Resources and Change, is the member of the House of Commons Management Board responsible for managing information risk. He oversees information security policy for the House of Commons.</p><p>The Director of Parliamentary Information and Communications Technology (D/PICT) has overall Management Board-level responsibility in both Houses for implementing the ICT strategy for Parliament and for providing both Boards with technical security advice. She is responsible for the specification, procurement, operation, security and maintenance of the electronic systems on which the great majority of Parliament's information is communicated, stored and handled and for providing officials and staff with training and support on their use.</p><p>The Parliamentary Security Director advises the SIROs in both Houses and gives strategic and policy direction to D/PICT on cyber security.</p><p>Members are the data controllers for all personal data that is handled by their offices and they have responsibility for ensuring that this is done in accordance with the Data Protection Act.</p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 16/07/2014 12:06:03 answering member 1399 label Biography information for Viscount Thurso
	tabling member	3962 label Biography information for Thomas Docherty