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1006972
star this property registered interest false more like this
star this property date less than 2018-11-14more like thismore than 2018-11-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pensions: Advisory Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many people have had (a) a telephone appointment, (b) a face to face appointment and (c) completed a digital journey with the Pension Wise guidance service in the 12 month period ending October 2018. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
unstar this property uin 191266 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>In the 12 month period ending 31 October 2018, there were (a) 32,440 telephone appointments, (b) 78,961 face to face appointments and (c) 44,969 digital journey completions.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-20T14:18:54.897Zmore like thismore than 2018-11-20T14:18:54.897Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
85865
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
298
star this property label Biography information for Steve McCabe more like this
1006977
star this property registered interest false more like this
star this property date less than 2018-11-14more like thismore than 2018-11-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pensions: Advisory Services more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to the Pension Wise guidance service, what information her Department holds on the (a) demographic characteristics of and (b) actions and decisions taken as a result of that guidance being sought by people who have completed a (i) telephone appointment, (ii) face-to-face appointment and (iii) digital journey with that service in the 12 month period ending October 2018. more like this
star this property tabling member constituency Birmingham, Selly Oak more like this
star this property tabling member printed
Steve McCabe more like this
unstar this property uin 191268 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>Information on demographic characteristics of Pension Wise Customers and actions and decisions taken as a result of the guidance are published in the Pension Wise Service Evaluation. The latest published report covers 2016/17 and can be found here:</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/653621/pension-wise-service-evaluation-full-year-findings.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/653621/pension-wise-service-evaluation-full-year-findings.pdf</a></p><p> </p><p>The demographic profiles of telephone and face-to-face customers are given and compared in Section 2: Customer profiles (pages 4-9). The steps and decisions taken by Pension Wise appointment customers are covered in Section 7: Steps taken and Section 8: Making a decision (pages 32-42).</p><p> </p><p>The Pension Wise Service Evaluation report for 2017/18 is forthcoming and will be similarly available on GOV.UK once published. The sampling for the annual Service Evaluation surveys is based around appointments delivered in the autumn of each year. As there are few seasonal differences in customer profiles, we would expect the data in the successive reports to reflect the profiles, experiences and outcomes of customers across the financial year that they relate to.</p><p> </p><p>The Service Evaluation for 2018/19, is currently in the field and publication of the report is expected to be in Autumn 2019.</p><p> </p><p>Customers completing the digital journey are not covered by the published research findings or the forthcoming report. We are looking to include this channel in the 2018/19 Pension Wise Service Evaluation survey sampling and reporting.</p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-11-20T14:57:39.743Zmore like thismore than 2018-11-20T14:57:39.743Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
85872
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
298
star this property label Biography information for Steve McCabe more like this
1023922
star this property registered interest false more like this
star this property date less than 2018-12-12more like thismore than 2018-12-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints of maladministration from women born in the 1950s relating to the change in their state pension age submitted to her Department’s Independent Case Examiner have been (a) resolved, (b) rejected, (c) closed for other reasons. more like this
star this property tabling member constituency Ceredigion more like this
star this property tabling member printed
Ben Lake more like this
unstar this property uin 201695 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
star this property date of answer less than 2018-12-17more like thismore than 2018-12-17
star this property answer text <p>Individual government departments have long established complaints procedures. That approach has not changed under Labour governments 1997-2010 or successive governments. The DWP has a two tier complaints process which considers formal complaints about our service<strong>. </strong>Once a complainant has exhausted the DWP complaint process they are signposted to the Independent Case Examiner’s Office if they are dissatisfied with the final response to their complaint. The Independent Case Examiner is independent.</p><p>The table below provides information on the method by which complaints submitted to the Independent Case Examiner’s (ICE) Office, concerning changes to women’s State Pension age, were closed.</p><p><ins class="ministerial"></ins></p><p> </p><table><tbody><tr><td><p><ins class="ministerial">Reason for complaint closure</ins></p></td><td><p><ins class="ministerial">Number</ins> <ins class="ministerial"> </ins></p></td></tr><tr><td><p><ins class="ministerial">(a) Resolved (we have interpreted this as meaning closed following issue of an ICE investigation report)</ins></p></td><td><p><ins class="ministerial">192</ins></p></td></tr><tr><td><p><ins class="ministerial">(b) Rejected (the complaint failed to meet the ICE acceptance criteria)</ins></p></td><td><p><ins class="ministerial">1,598</ins></p></td></tr><tr><td><p><ins class="ministerial">(c) Paused for other reasons (includes withdrawn complaints and those closed following a High Court decision to grant permission for a Judicial Review of the Departments handling of the change to women’s State Pension age – it is not within the ICE remit to consider issues which are, or have been, subject to legal proceedings.)</ins></p></td><td><p><ins class="ministerial">2,506</ins></p></td></tr></tbody></table><p><ins class="ministerial"><strong> </strong></ins></p><p><ins class="ministerial">The Independent Case Examiner’s Office received the first complaints from women relating to changes in their state pension age in October 2016. The table below provides details of the numbers received in each of the past three reporting years.</ins></p><table><tbody><tr><td><p><ins class="ministerial">Year (April to March)</ins></p></td><td><p><ins class="ministerial">Number received</ins></p></td></tr><tr><td><p><ins class="ministerial">2016/2017</ins></p></td><td><p><ins class="ministerial">243</ins></p></td></tr><tr><td><p><ins class="ministerial">2017/2018</ins></p></td><td><p><ins class="ministerial">2981</ins></p></td></tr><tr><td><p><ins class="ministerial">2018/2019 (to 13 December 2018)</ins></p></td><td><p><ins class="ministerial">1072</ins></p></td></tr></tbody></table>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2018-12-17T15:27:52.6Zmore like thismore than 2018-12-17T15:27:52.6Z
star this property question first ministerially corrected
less than 2018-12-18T17:16:19.993Zmore like thismore than 2018-12-18T17:16:19.993Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
92203
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
4630
star this property label Biography information for Ben Lake more like this
1050445
star this property registered interest false more like this
star this property date less than 2019-01-29more like thismore than 2019-01-29
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pension Credit: North West more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of pension credit claimants in (a) Warrington, (b) Warrington North constituency and (c) the North West who have a partner of working age and will be affected by forthcoming changes to the rules on pension credit. more like this
star this property tabling member constituency Warrington North more like this
star this property tabling member printed
Helen Jones more like this
unstar this property uin 213950 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-02-05more like thismore than 2019-02-05
star this property answer text <p>The changes the government announced on January 14 will ensure that the same work incentives will apply to the younger partner as apply to other people of the same age, and that taxpayer support is directed to where it is needed most.</p><p> </p><p>The changes will not affect mixed age couples who are entitled to Pension Credit and/or pension age Housing Benefit immediately before 15 May, unless their entitlement to both those benefits subsequently ends.</p><p> </p><p>The number of future mixed age couples that are estimated to be affected by forthcoming changes is not available.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-02-05T14:58:03.16Zmore like thismore than 2019-02-05T14:58:03.16Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
99559
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
432
star this property label Biography information for Helen Jones more like this
1050629
star this property registered interest false more like this
star this property date less than 2019-01-29more like thismore than 2019-01-29
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking ensure that there is sufficient public awareness of the changes to universal credit entitlement for mixed-aged couples among people who are affected by that change. more like this
star this property tabling member constituency Cardiff Central more like this
star this property tabling member printed
Jo Stevens more like this
unstar this property uin 214138 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-02-05more like thismore than 2019-02-05
star this property answer text <p>The Department announced on 14 January that the mixed age couple policy change will come into force on 15 May. Following the announcement we are implementing plans to raise awareness of the change among people who may be affected.</p><p> </p><p>The Department is writing to mixed-age couples who are already in receipt of Pension Credit or pensioner Housing Benefit. This is in addition to providing information on gov.uk and through existing departmental channels. The Department’s staff in Pension Centres and Jobcentres will also be able to provide such information, as will staff in local authorities who administer Housing Benefit. The Department will also work with relevant organisations to ensure that accurate information is available in the places where people are most likely to seek information.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-02-05T15:19:33.877Zmore like thismore than 2019-02-05T15:19:33.877Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
99546
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
4425
star this property label Biography information for Jo Stevens more like this
1050630
star this property registered interest false more like this
star this property date less than 2019-01-29more like thismore than 2019-01-29
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the date of completion is of the most recent equality impact assessment carried out on the changes to universal credit entitlement for mixed-aged couples. more like this
star this property tabling member constituency Cardiff Central more like this
star this property tabling member printed
Jo Stevens more like this
unstar this property uin 214139 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-02-05more like thismore than 2019-02-05
star this property answer text <p>An Equality Impact Assessment for the introduction of Universal Credit was published on 9 November 2011. It contains an assessment of the effect of Universal Credit by age groups, including people aged over 50 and mixed age couples. In line with the DWP’s legal duties, equality impacts have been further considered in developing our plans for implementation.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-02-05T15:04:25.047Zmore like thismore than 2019-02-05T15:04:25.047Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
99548
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
4425
star this property label Biography information for Jo Stevens more like this
1055244
star this property registered interest false more like this
star this property date less than 2019-02-05more like thismore than 2019-02-05
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pension Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 29 January 2019 to Question 212389, what estimate she has made of the number of couples affected in (a) 2019-20, (b) 2020-21 and (c) 2021-22 of the changes to be introduced in May 2019 to the eligibility for pension credit of couples where one partner has reached state pension age and the other has not. more like this
star this property tabling member constituency Wirral West more like this
star this property tabling member printed
Margaret Greenwood more like this
unstar this property uin 217093 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-02-12more like thismore than 2019-02-12
star this property answer text <p>The Welfare Reform Act 2012 amended entitlement conditions for Pension Credit so as to require both members of a couple to have reached the qualifying age for Pension Credit before the couple can be entitled to it.</p><p> </p><p>The change will not affect mixed age couples who are entitled to Pension Credit and/or pension age Housing Benefit immediately before the implementation date unless their entitlement to both those benefits subsequently ends.</p><p> </p><p>An estimate of the number of mixed age couples who may be affected by the forthcoming changes to be introduced on 15 May 2019 is set out below:</p><p><strong>Estimated mixed age couples affected by policy change</strong></p><p> </p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>2019/20</strong></p></td><td><p><strong>2020/21</strong></p></td><td><p><strong>2021/22</strong></p></td></tr><tr><td><p> </p></td><td><p>15,000</p></td><td><p>30,000</p></td><td><p>40,000</p></td></tr></tbody></table> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-02-12T14:04:36.543Zmore like thismore than 2019-02-12T14:04:36.543Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
100747
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
4400
star this property label Biography information for Margaret Greenwood more like this
1125019
star this property registered interest false more like this
star this property date less than 2019-05-07more like thismore than 2019-05-07
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Pensions more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether he has plans to introduce the Pensions Bill before summer 2019. more like this
star this property tabling member constituency Sheffield, Brightside and Hillsborough more like this
star this property tabling member printed
Gill Furniss more like this
unstar this property uin 251381 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-14more like thismore than 2019-05-14
star this property answer text <p>This Government has recently published responses to a series of consultations, and have engaged extensively with key stakeholders and the Pensions Regulator.</p><p> </p><p>In these we have committed to strengthen the Pensions Regulator’s powers to both enforce pension’s legislation and to punish those who have acted recklessly or failed to comply with their obligations. We have committed to facilitate industry to make pensions dashboards a reality. We are also compelling pension schemes to make consumers data available to them and to facilitate collective defined contribution schemes.</p><p> </p><p>The Government will bring forward legislation to introduce these measures as soon as parliamentary time permits.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-05-14T15:14:40.233Zmore like thismore than 2019-05-14T15:14:40.233Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
117711
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
4571
star this property label Biography information for Gill Furniss more like this
1125459
star this property registered interest false more like this
star this property date less than 2019-05-08more like thismore than 2019-05-08
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Television Licences: Older People more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the cost to the public purse was of providing free television licences to people over the age of 75 for qualifying residents in (a) Glasgow South West constituency, (b) Glasgow City local authority area and (c) Scotland in (i) 2017-18 and (ii) 2018-19. more like this
star this property tabling member constituency Glasgow South West more like this
star this property tabling member printed
Chris Stephens more like this
unstar this property uin 252116 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-14more like thismore than 2019-05-14
star this property answer text <p>The policy for free TV licences for those aged 75 and over is the responsibility of the Department for Digital, Culture, Media and Sport until the BBC takes responsibility in 2020.</p><p><strong> </strong></p><p>The table below provides estimates of the costs for 2017/18 of providing free TV licences to people aged 75 years and over in the geographical areas requested, in nominal prices. The figures for 2018/19 will be available in September.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>Expenditure (£m) (Nominal)</strong></p></td></tr><tr><td><p><strong> </strong></p></td><td><p><strong>2017-18</strong></p></td></tr><tr><td><p><strong>(a) Glasgow South West constituency</strong></p></td><td><p>£0.7</p></td></tr><tr><td><p><strong>(b) Glasgow City local authority</strong></p></td><td><p>£4.0</p></td></tr><tr><td><p><strong>(c) Scotland</strong></p></td><td><p>£51.7</p></td></tr></tbody></table> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-05-14T15:44:45.653Zmore like thismore than 2019-05-14T15:44:45.653Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
117714
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
4463
star this property label Biography information for Chris Stephens more like this
1126921
star this property registered interest false more like this
star this property date less than 2019-05-15more like thismore than 2019-05-15
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: British Nationals Abroad more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what estimates he has made of the potential cost to the public purse of uprating state pensions for pensioners who live overseas. more like this
star this property tabling member constituency Romford more like this
star this property tabling member printed
Andrew Rosindell more like this
unstar this property uin 254754 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
star this property date of answer less than 2019-05-23more like thismore than 2019-05-23
star this property answer text <p><del class="ministerial">All political parties since WW2 have</del> <ins class="ministerial">Successive post-war Governments have followed</ins> the same policy. Up-rating UK State Pensions for recipients who are overseas residents is longstanding; state Pensions are payable worldwide and are up-rated where there is a legal requirement to do so.</p><p> </p><p>The policy on the up-rating of UK State Pensions paid to recipients living outside the UK has been in place for over 70 years. The UK State Pension is payable worldwide without regard to nationality. Entitlement to the UK State Pension is based on the national insurance contributions on a person’s national insurance record. The annual index-linked increases to UK State Pensions are paid to recipients overseas only where there is a legal requirement to do so, for example in EEA countries or in countries where there is a reciprocal agreement in place that provides for the up-rating of the UK State Pension. The Government has no plans to change the policy <ins class="ministerial">upheld by all previous Governments, Labour, Coalition and Conservative for the past 70 years.</ins> <del class="ministerial">of all Governments, Labour, Coalition or Conservative since WW2.</del></p><p> </p><p>The estimated costs of up-rating state pensions overseas where they are currently not up-rated are available at: <a href="https://www.gov.uk/government/publications/estimated-costs-of-uprating-state-pension-in-frozen-rate-countries" target="_blank">https://www.gov.uk/government/publications/estimated-costs-of-uprating-state-pension-in-frozen-rate-countries</a></p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-05-23T16:41:54.393Zmore like thismore than 2019-05-23T16:41:54.393Z
star this property question first ministerially corrected
less than 2019-06-20T15:16:55.9Zmore like thismore than 2019-06-20T15:16:55.9Z
unstar this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
119892
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman remove filter
star this property tabling member
1447
star this property label Biography information for Andrew Rosindell more like this