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star this property registered interest false more like this
star this property date less than 2018-07-19more like thismore than 2018-07-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
unstar this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what assessment they have made of whether the level of identity verification required to sign up to Universal Credit is adequate; what reviews, if any, they have undertaken to ensure that online applications do not require a higher standard of identity assurance than is applied elsewhere; and how they are trying to clear the current backlog of face-to-face interview appointments. more like this
star this property tabling member printed
Lord Freyberg more like this
star this property uin HL9693 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-07-31more like thismore than 2018-07-31
star this property answer text <p>DWP takes the security of Universal Credit very seriously, this includes verifying who our claimants are; we continue to work to maintain the high standards of our identity verification processes. There are various ways in which a claimant can verify their identity for Universal Credit purposes: online using the gov.uk verify service; in person using primary and secondary ID verification or; by using biographical questions.</p><p><em> </em></p><p>In line with advice from the National Cyber Security Centre and best practice, we treat identity proofing as just one of many defences that combine to mitigate attempted fraud. In line with our “test and learn” approach to delivering Universal Credit, we continuously assess the levels of security and fraud risk to both Government and our users, as it is critical that we strike the right balance between making the service as smooth as possible for claimants and protecting the taxpayer against fraud. We reviewed the level of identity required to strike this balance prior to the introduction of gov.uk Verify as an option for users to prove their identity online into the service and found that it, in combination with the other defences against fraud built into the service, gave a sufficiently strong level of proof. As Universal Credit continues to roll out, we are again reviewing the level of identity and the options available to further improve claimants’ experience while protecting DWP against fraud as part of wider efficiency improvements.</p>
star this property answering member printed Baroness Buscombe more like this
star this property question first answered
less than 2018-07-31T12:17:15.38Zmore like thismore than 2018-07-31T12:17:15.38Z
star this property answering member
3349
star this property label Biography information for Baroness Buscombe more like this
star this property tabling member
2593
star this property label Biography information for Lord Freyberg remove filter