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<p>Employers across the National Health Service in England including ambulance services
are responsible for protecting their staff. It is for them to work with their staff,
accredited local security management specialists, their local Police and Crown Prosecution
Service (CPS) to put in place policies and procedures aimed at reducing the likelihood
of abusive and violent conduct while ensuring appropriate action is taken, including
criminal or administrative sanctions, against perpetrators deliberately committing
such acts.</p><p> </p><p>The new NHS Violence Reduction Strategy developed by the
NHS will help ambulance services tackle abusive and violent conduct against their
staff. The Strategy includes training in de-escalation techniques, continuing professional
development of security staff, improving the safety of working environments, ensuring
all organisations are clear about their responsibilities, a publicity campaign and
work with the Police and CPS to ensure appropriate use is made of existing legislation
and the new Assault on Emergency Workers (Offences) Act 2018. In preparing the Strategy,
there was an event with ambulance providers and work will start soon for a plan to
tackle abusive and violent conduct against ambulance staff.</p><p> </p><p>Two ambulance
services are assessing how body cameras could be used to help protect paramedics.
Subject to the outcome, body cameras may be used by all ambulance services.</p>
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