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1568978

	registered interest
	date	20/01/2023
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Tickets
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, what estimate he has made of the number of train tickets sold for cancelled trains in the last six (a) months and (b) years for which data is available; and what steps he is taking to ensure that those tickets are refunded.
	tabling member constituency	York Central
	tabling member printed	Rachael Maskell
	uin	128680
	answer	answer is ministerial correction date of answer 27/01/2023 answer text <p>The Department has not made an estimate of the number of train tickets sold for cancelled trains.</p><p>If a train is cancelled passengers can get a full refund, including for Advance tickets, if they decide not to travel, and passengers are able to use their train ticket on the next available train operated by that train operating company (TOC). During times of disruption operators often allow passengers to use their tickets on services operated by other TOCs, but these agreements are managed locally.</p><p>Many DfT-contracted TOCs have put in place systems whereby passengers who have purchased through their websites are notified if the train they have booked has been cancelled. Third party retailers will operate their own alert systems for their customers. The Department continues to work with industry to improve communication with passengers during times of disruption.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman grouped question UIN 128681 128682 question first answered 27/01/2023 08:09:48 answering member 4442 label Biography information for Huw Merriman
	tabling member	4471 label Biography information for Rachael Maskell

1535543

	registered interest
	date	24/10/2022
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Tickets
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, what steps she is taking to advance a programme of single ticketing across the railways.
	tabling member constituency	York Central
	tabling member printed	Rachael Maskell
	uin	69694
	answer	answer is ministerial correction date of answer 31/10/2022 answer text <p>We have been clear in the Plan for Rail we want to simplify the current mass of complicated fares and tickets, whilst protecting affordable turn up and go tickets and season tickets.</p><p> </p><p>We continue to develop trials to facilitate the ambition for simpler fares, including single leg pricing, to deliver better value and flexibility for passengers. We launched a trial of single leg pricing on a number of LNER routes in 2020 and this fare structure is still in operation on those routes.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 31/10/2022 15:21:37 answering member 4442 label Biography information for Huw Merriman
	tabling member	4471 label Biography information for Rachael Maskell

1468119

	registered interest
	date	07/06/2022
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Tickets
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, how his Department plans to integrate Transport for London's single ticketing infrastructure with that of Great British Railways.
	tabling member constituency	York Central
	tabling member printed	Rachael Maskell
	uin	13768
	answer	answer is ministerial correction date of answer 15/06/2022 answer text <p>The Government has committed to expanding PAYG in the Southeast through extending the Transport for London (TfL) contactless system. This will significantly increase the number of passengers who will be able to travel using contactless ticketing between national rail and TfL modes. Further integration of these systems with National Rail will be a matter for TfL and Great British Railways.</p><p>Last year’s spending review set aside £360 million investment to modernise industry ticketing and retailing systems. We also announced alongside the Integrated Rail Plan, an expansion of pay-as-you-go travel on rail to more than 700 stations in urban areas across the country including more than 400 in the north. This is in addition to our manifesto commitment to extend PAYG to more than 200 stations in the South East.</p> answering member constituency Aldridge-Brownhills answering member printed Wendy Morton question first answered 15/06/2022 10:38:52 answering member 4358 label Biography information for Wendy Morton
	tabling member	4471 label Biography information for Rachael Maskell

1455932

	registered interest
	date	30/03/2022
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Tickets
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, what progress has been made on single ticketing regardless of rail operator; and what steps he has taken to advance intermodal single ticketing, including to e-bikes and e-scooters.
	tabling member constituency	York Central
	tabling member printed	Rachael Maskell
	uin	150224
	answer	answer is ministerial correction date of answer 19/04/2022 answer text <p>The Williams-Shapps Plan for Rail proposes the biggest shake-up of rail in a generation. This includes the creation of a new public body, Great British Railways (GBR), which will run the network in the public interest. GBR will use its leadership role to simplify the current mass of complicated fares and tickets.</p><p>We will continue to push forward with trials to facilitate the ambition of the Williams-Shapps Plan for Rail for simpler fares, including single leg pricing, which allows for better value and flexibility for consumers. A trial on single leg pricing on LNER commenced in January 2020 and an update will be provided in due course.</p><p>Great British Railways will also explore including other transport modes in its website and app to support seamless journeys.</p> answering member constituency Aldridge-Brownhills answering member printed Wendy Morton question first answered 19/04/2022 10:28:18 answering member 4358 label Biography information for Wendy Morton
	tabling member	4471 label Biography information for Rachael Maskell

1333974

	registered interest
	date	14/06/2021
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Tickets
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, whether a separate assessment was made on the potential merits of refunding or extending the expiration date on Senior Railcards as part of the decision not to refund the costs of railcards which have expired during the period of national covid-19 restrictions.
	tabling member constituency	York Central
	tabling member printed	Rachael Maskell
	uin	15303
	answer	answer is ministerial correction date of answer 22/06/2021 answer text <p>The Department recognises that Senior railcard holders have been unable to use their railcards whilst travel restrictions have been in place in response to the COVID-19 pandemic and have not been able to benefit to the fullest extent over recent months. Changing the refund policy for railcard holders could come at an additional cost to taxpayers.</p><p> </p> answering member constituency Daventry answering member printed Chris Heaton-Harris question first answered 22/06/2021 14:21:26 answering member 3977 label Biography information for Chris Heaton-Harris
	tabling member	4471 label Biography information for Rachael Maskell

1333975

	registered interest
	date	14/06/2021
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Tickets
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, what assessment he has made of the potential cost of (a) refunding or (b) extending the expiration date of railcards which have expired during the period of national covid-19 restrictions.
	tabling member constituency	York Central
	tabling member printed	Rachael Maskell
	uin	15304
	answer	answer is ministerial correction date of answer 22/06/2021 answer text <p>The Department recognises that railcard holders have been unable to use their railcards whilst travel restrictions have been in place in response to the COVID-19 pandemic and railcard holders have not been able to benefit to the fullest extent over recent months. Changing the refund policy or extending the validity for over 5.1 million railcard customers could come at an additional cost to taxpayers.</p><p> </p><p>Passenger demand has fallen dramatically over the last year and my Department recognises that recovery is uncertain. We will continue to work closely with industry on initiatives to encourage passengers back to the railway when the time is right.</p><p> </p> answering member constituency Daventry answering member printed Chris Heaton-Harris question first answered 22/06/2021 14:35:25 answering member 3977 label Biography information for Chris Heaton-Harris
	tabling member	4471 label Biography information for Rachael Maskell