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1037150

	registered interest
	date	07/01/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Biometrics: Applications
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, what comparative assessment his Department has made of the average processing times for biometric enrolment with Sopra Steria and the Post Office.
	tabling member constituency	Warley
	tabling member printed	John Spellar
	uin	205821
	answer	answer is ministerial correction date of answer 15/01/2019 answer text <p>UKVI’s service standards for decisions are the same for applications made through both Sopra Steria and previous application arrangements.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 15/01/2019 17:15:55 answering member 4048 label Biography information for Caroline Nokes
	tabling member	318 label Biography information for John Spellar

1128433

	registered interest
	date	22/05/2019
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	Biometrics: Applications
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, pursuant to her Answer of 15 January 2019 to Question 205821 on Biometrics: Applications, whether Sopra Steria are meeting her Department's service standards.
	tabling member constituency	Warley
	tabling member printed	John Spellar
	uin	257442
	answer	answer is ministerial correction date of answer 04/06/2019 answer text <p>Sopra Steria Limited (SSL) run the UK Visa and Citizenship Application Service (UK VCAS) centres on behalf of UK Visas &amp; Immigration (UKVI). The UKVCAS service points bring together identity checks, evidence digitisation and biometric enrolment but SSL and we regularly monitor SSL’s performance against a set of Key Performance Indicators (KPIs)</p><p>However SSL’s performance against these KPIs are commercially sensitive and therefore we are unable to disclose this information.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 04/06/2019 11:44:26 answering member 4048 label Biography information for Caroline Nokes
	tabling member	318 label Biography information for John Spellar