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1140016
unstar this property registered interest false more like this
star this property date less than 2019-07-17more like thismore than 2019-07-17
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what plans they have to ensure that Universal Credit payments begin within a week of a person registering for that benefit. more like this
star this property tabling member printed
Lord Hylton more like this
star this property uin HL17251 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-09-02more like thismore than 2019-09-02
star this property answer text <p>Universal Credit payments are available on the first day of a claim in the form of an advance payment of benefit. Advances of up to 100 per cent of a claimant’s expected Universal Credit award are available from day one of their claim, if required. Advances are paid back over a maximum of 12 months and in the Autumn Budget 2018, we announced that from October 2021, the payback period for these advances will be extended further, to 16 months.</p><p> </p><p>This is just one of a number of measures the Department has put in place to support claimants during their first assessment period, such as removing waiting days and paying those claimants moving from Housing Benefit onto Universal Credit a two week ‘transitional housing payment’. We are also introducing a two-week run on for eligible claimants of Income Support, Jobseeker’s Allowance and Employment and Support Allowance from July 2020.</p> more like this
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2019-09-02T15:49:10.783Zmore like thismore than 2019-09-02T15:49:10.783Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
2018
unstar this property label Biography information for Lord Hylton more like this
1168598
unstar this property registered interest false more like this
star this property date less than 2019-12-19more like thismore than 2019-12-19
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government how many claimants have been moved on to Universal Credit under the managed migration pilot being undertaken in Harrogate. more like this
star this property tabling member printed
Baroness Lister of Burtersett more like this
star this property uin HL56 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-01-13more like thismore than 2020-01-13
star this property answer text <p>The Universal Credit (Managed Migration Pilot and Miscellaneous Amendments) Regulations 2019 allow the Department to pilot moving no more than 10,000 claimants across to Universal Credit from legacy benefits and is expected to last until November 2020.</p><p> </p><p>The Move to Universal Credit pilot commenced, as scheduled, in the area served by Harrogate Jobcentre in July 2019. The goal of the pilot is to learn as much as possible about how to safely move people from legacy benefits onto Universal Credit. As a result, we will increase numbers as slowly and gradually as necessary.</p><p> </p><p>We are adapting the design of this service and its processes frequently to ensure we provide the best possible support to those claimants who move to Universal Credit from their legacy benefit claims.</p><p> </p><p>The Department has already committed to updating Parliament and stakeholders on progress. We expect to provide our first update in the Spring. We will also set out an evaluation strategy, developed in consultation with stakeholders, before coming to Parliament in the Autumn with the findings and our proposals for the next phase of the delivery of Universal Credit.</p>
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2020-01-13T13:23:54.333Zmore like thismore than 2020-01-13T13:23:54.333Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
4234
unstar this property label Biography information for Baroness Lister of Burtersett more like this
1170209
unstar this property registered interest false more like this
star this property date less than 2020-01-13more like thismore than 2020-01-13
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what plans they have, if any, under Universal Credit to stop the automatic deduction of a claimant’s debts from the standard rate of Universal Credit if creditors have agreed a reduction in the rate of repayment. more like this
star this property tabling member printed
Baroness Thomas of Winchester more like this
star this property uin HL354 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-01-22more like thismore than 2020-01-22
star this property answer text <p>The Department’s deductions policy strikes a fair balance between a claimant’s need to meet their obligations and their ability to ensure they can meet their day-to-day needs. From October 2019, Universal Credit deductions have been reduced to 30% of a claimant’s standard allowance down from 40% to better achieve these objectives.</p><p> </p><p>Creditors can request debts to be collected through Universal Credit, typically where other repayment methods have been unsuccessful. We are led by the creditor, and at any time any creditor could inform us they wish to take back responsibility for collecting the debt from Universal Credit - such requests would trigger an end to deductions as soon as possible. The rate at which repayments are recovered from Universal Credit are set out in Schedule 6 to the Social Security Universal Credit, Personal Independence Payment, Jobseeker’s Allowance and Employment and Support Allowance (Claims and Payments) Regulations 2013 – SI 2013/380.</p><p> </p><p>For any of the deductions laid out in the regulations, creditors can approach Universal Credit directly and typically there is no requirement for them to proactively get the claimant’s consent. Any requests for deductions are considered by the Department on an individual basis.</p><p> </p><p>Where recovery relates to benefit overpayments, this is managed in a sensitive way. Maximum deduction rates are set out in legislation (Regulation 11 of the Social Security (Overpayments and Recovery) Regulations 2013) and where a claimant cannot afford the proposed rate of recovery they can contact the Department’s Debt Management team so this can be reviewed. If a reduction in the repayment rate is agreed, we will implement it quickly so that payments are adjusted accordingly.</p><p> </p><p>The Department is always developing our understanding on the impact deductions can have on claimants, and has heard evidence from external organisations on this issue. Ultimately, we have to balance these impacts with the need for claimants to meet their obligations.</p><p> </p>
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2020-01-22T12:54:57.827Zmore like thismore than 2020-01-22T12:54:57.827Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
3785
unstar this property label Biography information for Baroness Thomas of Winchester more like this
1171186
unstar this property registered interest false more like this
star this property date less than 2020-01-15more like thismore than 2020-01-15
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government, further to the Written Answer by Baroness Stedman-Scott on 13 January (HL56), whether they will now answer the question put, namely, how many claimants have been moved on to Universal Credit under the managed migration pilot being undertaken in Harrogate. more like this
star this property tabling member printed
Baroness Lister of Burtersett more like this
star this property uin HL457 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-01-29more like thismore than 2020-01-29
star this property answer text <p>As we have agreed with stakeholders at the outset of our work, the Move to Universal Credit pilot is designed, in its first phase, to test a series of hypotheses about the best way to move claimants from legacy benefits and tax credits onto Universal Credit. To do that we need to keep the numbers low, so we can observe and adapt in the light of claimants’ experiences and reactions. We plan to add volume later in the pilot, once we are convinced we have workable propositions, to test our ability to scale the hypotheses, learn the safest way to do that and to draw conclusions from significant volume on likely patterns of claimant behaviour.</p><p> </p><p>At Christmas the number of cases in the pilot was 69. Cases are in the pilot not just at the point of moving, but we track after a move to Universal Credit because we are interested in how claimants adapt to the differences Universal Credit brings, relative to the old system of benefits and tax credits. By taking the approach of encouraging rather than forcing claimants to move, we want to understand why some claimants agree to move and others don’t, together with what supports claimants to make a positive decision. That can only be done by restricting the number of cases to a low number to allow for qualitative discussions.</p><p> </p><p>It is too early to draw any definitive conclusions of the discovery work we are engaged in or to make public statements, but we have committed to stakeholders and Parliament to share findings when we have them. The first of these updates will be produced in the Spring.</p>
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2020-01-29T18:00:42.25Zmore like thismore than 2020-01-29T18:00:42.25Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
4234
unstar this property label Biography information for Baroness Lister of Burtersett more like this
1177111
unstar this property registered interest false more like this
star this property date less than 2020-02-07more like thismore than 2020-02-07
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government when the pilot project for Managed Migration from legacy benefits to Universal Credit, commenced in July 2019, will be completed; whether they intend to report the findings from that pilot to Parliament; and if so, when. more like this
star this property tabling member printed
Baroness Donaghy more like this
star this property uin HL1436 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-02-21more like thismore than 2020-02-21
star this property answer text <p>The Move to Universal Credit pilot commenced, as scheduled, in the area served by Harrogate Jobcentre in July 2019. The goal of the pilot is to learn as much as possible about how to safely move people from legacy benefits onto Universal Credit. As a result, we will increase numbers as slowly and gradually as necessary.</p><p> </p><p>We are adapting the design of this service and its processes frequently to ensure we provide the best possible support to those claimants who move to Universal Credit from their legacy benefit claims.</p><p> </p><p>The Department has already committed to updating Parliament and stakeholders on progress. We expect to provide our first update in the Spring.</p> more like this
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2020-02-21T13:26:26.803Zmore like thismore than 2020-02-21T13:26:26.803Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
4166
unstar this property label Biography information for Baroness Donaghy more like this
1177112
unstar this property registered interest false more like this
star this property date less than 2020-02-07more like thismore than 2020-02-07
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what assessment they have made of the Secondary Legislation Scrutiny Committee's 59th report of Session 2017–19 (HL Paper 419) on the Universal Credit (Managed Migration Pilot and Miscellaneous Amendments) Regulations 2019 (SI 2019/1152), published on 6 September 2019; what steps they have taken in response; and whether they intend to report to Parliament on their progress. more like this
star this property tabling member printed
Baroness Donaghy more like this
star this property uin HL1437 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-02-21more like thismore than 2020-02-21
star this property answer text <p>The Department has noted the Secondary Legislation Scrutiny Committee’s (SLSC) 59th report of Session 2017-19 (HL Paper 419) on the Universal Credit (Managed Migration Pilot and Miscellaneous Amendments) Regulations 2019 (SI 2019/1152), published on 6 September 2019.</p><p> </p><p>As the Parliamentary website notes, the SLSC’s scrutiny role is advisory; it does not seek to recommend courses of action on these instruments, and its reports are published principally to provide information for members of the House. Ministers regularly update Parliament regarding progress on Universal Credit and will continue to do so.</p><p> </p><p><strong> </strong></p> more like this
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2020-02-21T13:35:59.973Zmore like thismore than 2020-02-21T13:35:59.973Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
4166
unstar this property label Biography information for Baroness Donaghy more like this
1184496
unstar this property registered interest false more like this
star this property date less than 2020-03-11more like thismore than 2020-03-11
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what assessment they have made of the operation of section 26 of the Universal Credit, Personal Independence Payment, Jobseeker's Allowance and Employment and Support Allowance (Claims and Payments) Regulations 2013. more like this
star this property tabling member printed
Baroness Ritchie of Downpatrick more like this
star this property uin HL2513 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-03-17more like thismore than 2020-03-17
star this property answer text <p>Under Universal Credit, claims may be backdated by up to one calendar month in some circumstances for vulnerable claimants, who may be delayed in claiming Universal Credit through no fault of their own. Claims may also be backdated in specific circumstances when a couple separates, to ensure that there is no gap in entitlement between the couple claim and the new claim made by a single claimant.</p><p>In order to provide the best possible support to our claimants, it is important that we are able to have discussions about their claim and circumstances at the earliest possible opportunity, whether to support them back into work or to provide or signpost them to other support and guidance. It is therefore important that backdating provisions are used in specific circumstances, and that all claimants are encouraged to engage with us at the earliest opportunity.</p><p>Universal Credit has been designed with a diverse range of claimants in mind and we want the application process to be as quick and easy as possible to ensure that claimants receive their money at the earliest opportunity. Comprehensive support is available to claimants to use our digital service, however, we recognise there will be occasions when people are unable to make or maintain their claim online, so telephone support is available. The initial verification can include a home visit to support a claimant with making their claim and completing any other administrative tasks required, including applications for Section 26, to ensure that they receive the correct payment.</p><p>Citizens Advice and Citizens Advice Scotland have supported over 200,000 individuals through ‘Help to Claim’ since April 2019, offering tailored and practical support to help people make a Universal Credit claim up to receiving their first full correct payment on time. ‘Help to Claim’ is available online, on the telephone and face-to-face, in locations including Jobcentres and Citizen’s Advice Bureaux.</p><p>The Department has delivered a number of improvements to support claimants during their first assessment period, including paying those claimants moving from Housing Benefit onto Universal Credit a two week ‘transitional housing payment’, and introducing a two-week run on for eligible claimants of Income Support, Jobseeker’s Allowance and Employment and Support Allowance from July 2020.</p>
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2020-03-17T16:58:39.04Zmore like thismore than 2020-03-17T16:58:39.04Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
4130
unstar this property label Biography information for Baroness Ritchie of Downpatrick more like this
1189395
unstar this property registered interest false more like this
star this property date less than 2020-04-22more like thismore than 2020-04-22
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what provisions are in place to support Universal Credit claimants who need to make a non-digital claim. more like this
star this property tabling member printed
Baroness Lister of Burtersett more like this
star this property uin HL3038 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-04-28more like thismore than 2020-04-28
star this property answer text <p>The Department takes seriously the need to support claimants, and wants Universal Credit to be easy to access. It is designed to be a ‘digital-first’ service, ensuring we make best use of technology to deliver a modern and effective working-age welfare system. This allows our staff to concentrate on those people who require additional support through different channels.</p><p> </p><p>Our Universal Credit Claimant Survey, found that 98 per cent of claimants have internet access and did claim online, and the majority of those said they found the claim process overall to be straightforward. A copy of the survey is attached.</p><p> </p><p>For those that are still unable to access or use digital services, or are not able to travel, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline – which is clearly displayed on GOV.UK. In addition, Citizens Advice and Citizens Advice Scotland have been delivering the ‘Help to Claim’ service since April 2019. The Citizens Advice ‘Help to Claim’ service offers tailored, practical support to help people make a Universal Credit claim up to receiving their first full correct payment on time, and is currently available online and by telephone.</p><p> </p><p>Although the Department offers comprehensive support for claimants to use our digital service, there will be occasions when people are unable to make their claim online, so telephone applications can be accepted. In these instances, information normally available through a claimant’s online account will be communicated in an alternative format, which is best suited to an individual’s circumstances.</p>
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2020-04-28T16:36:39.853Zmore like thismore than 2020-04-28T16:36:39.853Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property attachment
1
star this property file name HL3038 universal-credit-full-service-claimant-survey.pdf more like this
star this property title Universal Credit Claimant Survey more like this
star this property tabling member
4234
unstar this property label Biography information for Baroness Lister of Burtersett more like this
1191442
unstar this property registered interest false more like this
star this property date less than 2020-04-28more like thismore than 2020-04-28
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government how many couples making joint claims have been so far included in the Move to Universal Credit pilot scheme; how many of those have been moved to Universal Credit; and whether participants in that pilot scheme have to have been claiming legacy benefits for a specified time. more like this
star this property tabling member printed
Baroness Lister of Burtersett more like this
star this property uin HL3622 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-05-14more like thismore than 2020-05-14
star this property answer text <p>No couples have been included so far in the Move to UC pilot. There is no requirement for claimants to have spent a specified time on benefits to be included in the pilot.</p><p> </p><p>Following the outbreak of COVID-19 and the increase in Universal Credit new claims since March 2020, the Move to UC pilot has been temporarily suspended.</p> more like this
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2020-05-14T11:22:41.257Zmore like thismore than 2020-05-14T11:22:41.257Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
4234
unstar this property label Biography information for Baroness Lister of Burtersett more like this
1191860
unstar this property registered interest false more like this
star this property date less than 2020-04-29more like thismore than 2020-04-29
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit remove filter
star this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government how many households with children are currently receiving Universal Credit as well as legacy benefits; and what proportion of those cannot fully benefit from the recent £1,000 increase in Universal Credit as that increase pushed them over the limit of the total amount of benefit they are allowed to receive. more like this
star this property tabling member printed
Baroness Boycott more like this
star this property uin HL3678 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2020-05-21more like thismore than 2020-05-21
star this property answer text <p>The information requested is not readily available and to provide a reply would require us to produce new analysis to link together several complex datasets, including Child Benefit data which is administered by HMRC, to identify if a household would have a benefit income above the cap levels due to increases in their UC award alone (independent of increases to Local Housing Allowance and CPI uprating of working age benefits). We would also need to identify if the household would otherwise be exempt from the benefit cap. This includes assessing whether or not a household has earnings over the earnings threshold, currently £604 per assessment period, is in receipt of an exempting benefit e.g. Personal Independence Payments, Carer’s Allowance etc. or is eligible for a grace period due to previous earnings. It is estimated that the time this would take to produce and quality assure the results would be in excess of 4 working days and therefore would incur disproportionate costs.</p><p> </p>
star this property answering member printed Baroness Stedman-Scott more like this
star this property question first answered
less than 2020-05-21T11:46:22.71Zmore like thismore than 2020-05-21T11:46:22.71Z
star this property answering member
4174
star this property label Biography information for Baroness Stedman-Scott more like this
star this property tabling member
4704
unstar this property label Biography information for Baroness Boycott more like this