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unstar this property registered interest false more like this
star this property date less than 2019-05-14more like thismore than 2019-05-14
star this property answering body
Department for Work and Pensions remove filter
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what response her Department makes when notified by a local authority of an error in a resident’s universal credit calculation. more like this
star this property tabling member constituency East Ham more like this
star this property tabling member printed
Stephen Timms more like this
star this property uin 254086 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-06-03more like thismore than 2019-06-03
star this property answer text <p>It is not clear whether the questions relate to the Local Authority as the provider of housing or as the administrator of Housing Benefit and Council Tax. This answer therefore responds on both counts.</p><p> </p><p><strong>Local Authority as landlord:</strong></p><p> </p><p>The Local Authority use the ‘Landlord Portal’ to provide details of a claimant’s rent and tenancy details. When the information provided does not match what the claimant has given, the claimant will then be able to accept or reject the information uploaded by the Local Authority by logging into their Universal Credit account.</p><p> </p><p>If the claimant accepts the information provided by the Local Authority no further action is required. If the Local Authority has provided information that is rejected by the claimant, the claimant is advised to make contact to resolve this. This could require a subsequent housing declaration to be provided. The ‘Landlord Portal’ has a summary screen that allows the Local Authority to confirm or change the information they are about to provide before it has been submitted.</p><p> </p><p>This process applies whenever there is a rent change, including annual uprating of rent. The Landlord Portal is the streamlined communication tool which allows the Local Authority to disclose the rent thus highlighting errors in the claimants Universal Credit.</p><p> </p><p><strong>Local Authority as administrator of Housing Benefit and Council Tax:</strong></p><p> </p><p>Once a claim to Universal Credit has been made, the Local Authority will receive a notification if the claimant is in receipt of Housing Benefit. This will inform the Local Authority of the claim to Universal Credit so they can take the action to close the Housing Benefit claim where needed. The Local Authority will inform Universal Credit of the action they have taken and if there is any payment to be offset within the first assessment period.</p><p> </p><p>Additionally, during the Universal Credit claim process, the claimant will be asked if their name is on the council tax bill. If the claimant answers ‘yes’, they are asked if they have applied for a reduction in their council tax. If the claimant answers that they have applied or will apply for a Council Tax Reduction, their details will be shared with the Local Authority. This is a one-way communication which allows for the Local Authority to take the appropriate action regarding an application for a Council Tax Reduction.</p>
star this property answering member constituency Reading West more like this
unstar this property answering member printed Alok Sharma more like this
star this property grouped question UIN 254088 remove filter
star this property question first answered
less than 2019-06-03T13:09:40.307Zmore like thismore than 2019-06-03T13:09:40.307Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property previous answer version
119078
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
163
unstar this property label Biography information for Stephen Timms more like this