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1125882

	registered interest
	date	10/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	State Retirement Pensions: Females
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 February 2019 to Question 217138, what designation has been assigned to those complaints.
	tabling member constituency	Rutherglen and Hamilton West
	tabling member printed	Ged Killen
	uin	252883
	answer	answer is ministerial correction date of answer 15/05/2019 answer text <p>I refer the honourable gentlemen to the answer previously given in response to Question 217138. The Independent Case Examiner closed all live complaints concerning changes to women’s State Pension age when they became subject to legal proceedings, as is required under its governance contract. In the event the legal proceedings fall away or there is no determination on the matters which form the basis of this group of complaints, the Independent Case Examiner could consider reopening the cases at the request of the Department. The Department cannot evaluate the potential merits of making such a request until the legal proceedings have been concluded.</p> answering member constituency Hexham answering member printed Guy Opperman grouped question UIN 252884 question first answered 15/05/2019 09:21:53 answering member 4142 label Biography information for Guy Opperman
	tabling member	4672 label Biography information for Ged Killen

1125883

	registered interest
	date	10/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	State Retirement Pensions: Females
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 February 2019 to Question 217138, what assessment she has made of the potential merits of her Department instructing the Independent Case Examiner to reopen complaints relating to the equalisation of the state pension age cases in the event that legal proceedings fall away.
	tabling member constituency	Rutherglen and Hamilton West
	tabling member printed	Ged Killen
	uin	252884
	answer	answer is ministerial correction date of answer 15/05/2019 answer text <p>I refer the honourable gentlemen to the answer previously given in response to Question 217138. The Independent Case Examiner closed all live complaints concerning changes to women’s State Pension age when they became subject to legal proceedings, as is required under its governance contract. In the event the legal proceedings fall away or there is no determination on the matters which form the basis of this group of complaints, the Independent Case Examiner could consider reopening the cases at the request of the Department. The Department cannot evaluate the potential merits of making such a request until the legal proceedings have been concluded.</p> answering member constituency Hexham answering member printed Guy Opperman grouped question UIN 252883 question first answered 15/05/2019 09:21:53 answering member 4142 label Biography information for Guy Opperman
	tabling member	4672 label Biography information for Ged Killen

1125936

	registered interest
	date	10/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Hearing Impairment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the adequacy of the information for British Sign Language users to contact the universal credit helpline through a video relay service.
	tabling member constituency	Midlothian
	tabling member printed	Danielle Rowley
	uin	252874
	answer	answer is ministerial correction date of answer 15/05/2019 answer text <p>Universal Credit has been designed with accessibility in mind and we are committed to providing personalised support for all claimants.</p><p> </p><p>Where our customers need assistance to access our services and information, we make reasonable adjustments to meet their individual needs. DWP customers who have a specific communication barrier are able to use a variety of different communication methods including via third party interpreters for British Sign Language (BSL) and textphone and next Generation Text services are available to customers who are unable to contact the Department by phone.</p><p> </p><p>In addition, Universal Credit claimants can use their online accounts to send messages direct to their Work Coach or Case Manager, check their Universal Credit benefit payments and notify us of any changes.</p><p> </p><p>We are currently in the design stage of a test to implement Video Relay Service for our Universal Credit British Sign Language customers in one geography by June 2019. This will be robustly evaluated incorporating customer insight ahead of any decision to roll out the service nationally.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 252875 question first answered 15/05/2019 14:23:31 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4628 label Biography information for Danielle Rowley

1125938

	registered interest
	date	10/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Hearing Impairment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what recent estimate her Department has made of the number of British Sign Language users who have not received adequate support in accessing the universal credit helpline.
	tabling member constituency	Midlothian
	tabling member printed	Danielle Rowley
	uin	252875
	answer	answer is ministerial correction date of answer 15/05/2019 answer text <p>Universal Credit has been designed with accessibility in mind and we are committed to providing personalised support for all claimants.</p><p> </p><p>Where our customers need assistance to access our services and information, we make reasonable adjustments to meet their individual needs. DWP customers who have a specific communication barrier are able to use a variety of different communication methods including via third party interpreters for British Sign Language (BSL) and textphone and next Generation Text services are available to customers who are unable to contact the Department by phone.</p><p> </p><p>In addition, Universal Credit claimants can use their online accounts to send messages direct to their Work Coach or Case Manager, check their Universal Credit benefit payments and notify us of any changes.</p><p> </p><p>We are currently in the design stage of a test to implement Video Relay Service for our Universal Credit British Sign Language customers in one geography by June 2019. This will be robustly evaluated incorporating customer insight ahead of any decision to roll out the service nationally.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 252874 question first answered 15/05/2019 14:23:31 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4628 label Biography information for Danielle Rowley

1125661

	registered interest
	date	09/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment: Medical Examinations
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what regular appraisals her Department undertakes of the performance of Capita in assessing claimants of personal independence payment.
	tabling member constituency	South Antrim
	tabling member printed	Paul Girvan
	uin	252615
	answer	answer is ministerial correction date of answer 15/05/2019 answer text <p>All elements of Capita’s performance are monitored including the requirements for the quality of assessments, which are assessed through audit. The PIP audit process assesses the quality of a sample of assessment reports on a monthly basis against the standards set out in the PIP Assessment Guide, with feedback provided to the provider.</p><p> </p><p>Alongside contracted measures we continue to work extensively with Capita to ensure the quality of service is continuously improved, including improvements to guidance, training and the claimant journey.</p><p> </p><p>The Department has set Capita challenging targets for the ‘Lot 2’ contract covering Wales and the Midlands. The department robustly performance manages Capita against those requirements on a regular basis.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 15/05/2019 16:11:12 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4633 label Biography information for Paul Girvan

1125696

	registered interest
	date	09/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much her Department has spent on advertising universal credit in the Metro newspaper to date; and if she will make a statement.
	tabling member constituency	Easington
	tabling member printed	Grahame Morris
	uin	252567
	answer	answer is ministerial correction date of answer 14/05/2019 answer text <p>The Department provides services to around 22 million people, and has a responsibility to communicate policy and essential information to claimants and other key audiences, in a similar way to other government departments. The ‘Opening Up Work’ campaign aims to increase understanding of how Universal Credit removes barriers to work and aids career progression, and to provide information to help people make a claim.</p><p> </p><p>The Department has spent the amounts shown in the table below with the Metro newspaper.</p><p> </p><table><tbody><tr><td><p>Financial Year</p></td><td><p>Spend (£)</p></td></tr><tr><td><p>2017/18</p></td><td><p>20,918.16</p></td></tr><tr><td><p>2018/19</p></td><td><p>23,628.96</p></td></tr></tbody></table><p><strong>Source:</strong> DWP internal accounts</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 14/05/2019 14:24:49 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	3973 label Biography information for Grahame Morris

1125459

	registered interest
	date	08/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Television Licences: Older People
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the cost to the public purse was of providing free television licences to people over the age of 75 for qualifying residents in (a) Glasgow South West constituency, (b) Glasgow City local authority area and (c) Scotland in (i) 2017-18 and (ii) 2018-19.
	tabling member constituency	Glasgow South West
	tabling member printed	Chris Stephens
	uin	252116
	answer	answer is ministerial correction date of answer 14/05/2019 answer text <p>The policy for free TV licences for those aged 75 and over is the responsibility of the Department for Digital, Culture, Media and Sport until the BBC takes responsibility in 2020.</p><p><strong> </strong></p><p>The table below provides estimates of the costs for 2017/18 of providing free TV licences to people aged 75 years and over in the geographical areas requested, in nominal prices. The figures for 2018/19 will be available in September.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>Expenditure (£m) (Nominal)</strong></p></td></tr><tr><td><p><strong> </strong></p></td><td><p><strong>2017-18</strong></p></td></tr><tr><td><p><strong>(a) Glasgow South West constituency</strong></p></td><td><p>£0.7</p></td></tr><tr><td><p><strong>(b) Glasgow City local authority</strong></p></td><td><p>£4.0</p></td></tr><tr><td><p><strong>(c) Scotland</strong></p></td><td><p>£51.7</p></td></tr></tbody></table> answering member constituency Hexham answering member printed Guy Opperman question first answered 14/05/2019 15:44:45 answering member 4142 label Biography information for Guy Opperman previous answer version 117714 answering member constituency Hexham answering member printed Guy Opperman answering member 4142 label Biography information for Guy Opperman
	tabling member	4463 label Biography information for Chris Stephens

1124929

	registered interest
	date	07/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Housing
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if she will make automatic payment of the housing cost element of universal credit directly to the landlord.
	tabling member constituency	Berwickshire, Roxburgh and Selkirk
	tabling member printed	John Lamont
	uin	251332
	answer	answer is ministerial correction date of answer 15/05/2019 answer text <p>Universal Credit payments are designed to mirror the world of work, with monthly payments reflecting the way many working people are paid. This model of monthly payments allows claimants to take responsibility for budgeting their own income and helps prepare them for getting back to work.</p><p> </p><p>Many claimants are capable of managing their own financial affairs and for these claimants a Managed Payment to Landlords (MPTL) is not appropriate.</p><p> </p><p>A claimant’s personal circumstances could change in a way which means that they need additional support at any stage of a claim, not just at the start. As such, we make sure that managed payments to landlords (MPTL) are available to Universal Credit claimants when appropriate, either from the start of their claim or at whatever point in which they need help.</p><p> </p><p>A MPTL can be requested by the claimant, their representative or their landlord and will be considered on a case by case basis and requests for MPTLs are dealt with as a priority. Landlords who are given access to the Landlord Portal are also given Trusted Partner status which allows them to make recommendations on whether an MPTL should be put in place. All MPTL recommendations from Trusted Partners will be implemented in good faith by DWP.</p> answering member constituency Colchester answering member printed Will Quince question first answered 15/05/2019 11:07:15 answering member 4423 label Biography information for Will Quince
	tabling member	4608 label Biography information for John Lamont

1125019

	registered interest
	date	07/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Pensions
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether he has plans to introduce the Pensions Bill before summer 2019.
	tabling member constituency	Sheffield, Brightside and Hillsborough
	tabling member printed	Gill Furniss
	uin	251381
	answer	answer is ministerial correction date of answer 14/05/2019 answer text <p>This Government has recently published responses to a series of consultations, and have engaged extensively with key stakeholders and the Pensions Regulator.</p><p> </p><p>In these we have committed to strengthen the Pensions Regulator’s powers to both enforce pension’s legislation and to punish those who have acted recklessly or failed to comply with their obligations. We have committed to facilitate industry to make pensions dashboards a reality. We are also compelling pension schemes to make consumers data available to them and to facilitate collective defined contribution schemes.</p><p> </p><p>The Government will bring forward legislation to introduce these measures as soon as parliamentary time permits.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 14/05/2019 15:14:40 answering member 4142 label Biography information for Guy Opperman previous answer version 117711 answering member constituency Hexham answering member printed Guy Opperman answering member 4142 label Biography information for Guy Opperman
	tabling member	4571 label Biography information for Gill Furniss

1125059

	registered interest
	date	07/05/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what estimate he has made of the number of claims for advance payments since the inception of universal credit.
	tabling member constituency	Brent Central
	tabling member printed	Dawn Butler
	uin	251268
	answer	answer is ministerial correction date of answer 15/05/2019 answer text <p>Universal Credit (UC) new claim advances provide access to a payment for those in financial need, which can be accessed on the same day, until their first UC payment is due. Claimants can access up to 100% of the total expected monthly award, for which they can pay back over a period of up to 12 months. From October 2021, this maximum repayment period will be extended further to 16 months.</p><p> </p><p>Around 60 per cent of new claims take up an advance. Subject to some fluctuation, this rate of advance take-up has been broadly consistent over the last 12 months.</p><p> </p><p>Between 1 May 2013 and 30 April 2019, a total of 2.9 million UC advance payments have been made.</p><p> </p><p>Advances are payments of Universal Credit made early, which are subject to recovery over an agreed period.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 251269 question first answered 15/05/2019 16:32:19 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	1489 label Biography information for Dawn Butler