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1367432

	registered interest
	date	09/11/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps her Department took to ensure that disabled people were adequately engaged during the recent Health and Disability green paper consultation.
	tabling member constituency	Bolton South East
	tabling member printed	Yasmin Qureshi
	uin	72388
	answer	answer is ministerial correction date of answer 18/11/2021 answer text <p>In the 18 months prior to the formal launch of the consultation, we ran a significant engagement programme to ensure that the views of disabled people and their representatives shaped the content of the consultation.</p><p> </p><p>During the Covid-19 pandemic, we continued to engage with a series of virtual events organised with national charities, and a series hosted by MPs from across the political spectrum, attended by individuals and organisations from their constituencies.</p><p> </p><p>The Green Paper was published on 20 July 2021 in a variety of accessible formats. These include braille copies, a British Sign Language video with an audio track and subtitles, a large print version, a full audio version available digitally and on CD and an easy read version.</p><p> </p><p>Throughout the consultation period itself, we held more than 40 events with disabled people, people with health conditions and their representatives, including a series of virtual events as well as face-to-face events across the UK.</p><p> </p><p> </p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 18/11/2021 13:30:04 answering member 1609 label Biography information for Chloe Smith
	tabling member	3924 label Biography information for Yasmin Qureshi

1623198

	registered interest
	date	18/04/2023
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what recent assessment he has made of the adequacy of disability benefit assessments.
	tabling member constituency	North East Fife
	tabling member printed	Wendy Chamberlain
	uin	904586
	answer	answer is ministerial correction date of answer 24/04/2023 answer text <p>Assessment quality is a priority for the department. We work extensively with providers to make improvements to ensure a quality service is delivered. An Independent Audit function continually monitors performance and provides feedback to its providers, ensuring a high standard is always maintained.</p><p><strong> </strong></p> answering member constituency Corby answering member printed Tom Pursglove question first answered 24/04/2023 15:17:53 answering member 4369 label Biography information for Tom Pursglove
	tabling member	4765 label Biography information for Wendy Chamberlain

1287038

	registered interest
	date	19/02/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to the ONS Updated estimates of coronavirus (COVID-19) related deaths by disability status, England: 24 January to 20 November 2020, what assessment she has made of the potential benefit of providing an emergency support package to support disabled people during the covid-19 outbreak.
	tabling member constituency	Ynys Môn
	tabling member printed	Virginia Crosbie
	uin	155479
	answer	answer is ministerial correction date of answer 24/02/2021 answer text <p>I refer the Hon Member to the answer I gave on 09 February to question number <a href="https://questions-statements.parliament.uk/written-questions/detail/2021-02-04/149299" target="_blank">149299</a>.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 24/02/2021 14:40:19 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4859 label Biography information for Virginia Crosbie

1338814

	registered interest
	date	22/06/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to her plans for a Health and Disability Green Paper, what steps her Department has taken to engage disabled people in discussions on how the benefits system is working in preparation for publication of that Paper; what plans he had to incorporate disabled people's insights from the consultation into the recommendation of that paper; and what her timescale is for publication of that Paper.
	tabling member constituency	Ynys Môn
	tabling member printed	Virginia Crosbie
	uin	20570
	answer	answer is ministerial correction date of answer 28/06/2021 answer text <p>It is vital that the voices of disabled people are at the centre of health and disability policy development. Over the past 18 months I have personally led a series of events in which I have heard directly from disabled people about their lived experiences with the benefits system. The forthcoming Health and Disability Green Paper will reflect themes coming out of those conversations and ask for views on how best to address them.</p><p>Given the necessary focus on the departmental response to Covid-19, we are working to a longer timescale than previously anticipated. We will continue the engagement with disabled people and their representatives and plan to publish the formal consultation document in the coming months.</p><p /><p><strong> </strong></p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 28/06/2021 12:01:55 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	4859 label Biography information for Virginia Crosbie

1402473

	registered interest
	date	12/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to Part One of the National Disability Strategy published on 28 July 2021, what recent progress her Department has made on exploring options to reduce the frequency of repeat Work Capability Assessments and Personal Independence Payment assessments, to avoid assessments where a change of award is unlikely.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	102727
	answer	answer is ministerial correction date of answer 20/01/2022 answer text <p>As announced in the recent Shaping Future Support: Health and Disability Green Paper we want to make changes to the assessment process so people with the most severe health conditions and disabilities have a simpler process to claim the benefits they are entitled to. We are exploring how to test a new Severe Disability Group (SDG) so those with severe and lifelong conditions can benefit from a simplified process to access ESA/UC and PIP without ever needing to complete a detailed application form or go through a face to assessment.</p><p> </p><p>We have already stopped reassessments for people with the most severe conditions which are unlikely to change. In Shaping Future Support: The Health and Disability Green Paper, we proposed ways to further reduce the number of unnecessary assessments, while continuing to ensure support is properly targeted. Alongside this, we proposed ways of offering greater flexibility and simplicity in the way that assessments are delivered, including improving the evidence we use to make decisions from health assessments, and learn the lessons of coronavirus where we introduced telephone and video assessments.</p><p> </p><p>We consulted on a range of proposals in the Green Paper and received more than 4,500 responses. We will set out next steps in a White Paper later this year.</p><p> </p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 20/01/2022 15:52:25 answering member 1609 label Biography information for Chloe Smith
	tabling member	4491 label Biography information for Vicky Foxcroft

1416451

	registered interest
	date	25/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment the Government has made of the effect of the introduction of Adult Disability Payments in Scotland on the alignment of case law on that matter in (a) Scotland and (b) the rest of the UK.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	111663
	answer	answer is ministerial correction date of answer 02/02/2022 answer text <p>The Scottish Government has not yet introduced Adult Disability Payment which will, over time, replace Personal Independence Payment for people in Scotland. DWP will keep relevant legal issues, including case law, under review.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 02/02/2022 16:54:21 answering member 1609 label Biography information for Chloe Smith
	tabling member	4491 label Biography information for Vicky Foxcroft

1416456

	registered interest
	date	25/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the impact on Scotland of the changes to disability payments set out in the health and disability green paper following the full devolution of disability benefits to Social Security Scotland.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	111666
	answer	answer is ministerial correction date of answer 03/02/2022 answer text <p>Disability benefits have been devolved to the Scottish Government and it is up to the Scottish Government how it uses those powers to design, administer and assess its replacement provision.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 03/02/2022 16:01:54 answering member 1609 label Biography information for Chloe Smith
	tabling member	4491 label Biography information for Vicky Foxcroft

1434858

	registered interest
	date	23/02/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 January 2022 to Question 103610, if she will ask Maximus UK (Health Assessment Advisory Service Ltd) to provide a detailed breakdown of the responses of disabled people to the seven questions in section 5 of its survey on the satisfaction ratings for disability benefit assessments.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	128373
	answer	answer is ministerial correction date of answer 03/03/2022 answer text <p>In relation to PQ103610, the full breakdown of customer responses to section 5 for the period December 2019 - February 2020 is provided below.</p><p> </p><table><tbody><tr><td colspan="6"><p>Thinking about the healthcare professional who carried out your assessment…</p></td></tr><tr><td><p> </p></td><td><p>Very Good</p></td><td><p>Quite Good</p></td><td><p>Quite Poor</p></td><td><p>Very Poor</p></td><td><p>n/a</p></td></tr><tr><td><p>How would you rate how well the healthcare professional explained the purpose of the assessment?</p></td><td><p>14%</p></td><td><p>77%</p></td><td><p>3%</p></td><td><p>0%</p></td><td><p>6%</p></td></tr><tr><td><p>How would you rate them for courtesy and politeness?</p></td><td><p>72%</p></td><td><p>27%</p></td><td><p>1%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>… and for professionalism?</p></td><td><p>72%</p></td><td><p>27%</p></td><td><p>1%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>… and for gentleness of the assessment?</p></td><td><p>22%</p></td><td><p>76%</p></td><td><p>1%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>How would you rate the healthcare professional in terms of listening and giving you adequate time to explain how your condition affects you in completing everyday tasks?</p></td><td><p>44%</p></td><td><p>51%</p></td><td><p>5%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>… in ensuring you had the opportunity to explain how your ability to undertake everyday tasks may vary from day to day?</p></td><td><p>45%</p></td><td><p>51%</p></td><td><p>3%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>… in terms of understanding your health condition or disability?</p></td><td><p>25%</p></td><td><p>70%</p></td><td><p>5%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr></tbody></table><p> </p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 03/03/2022 16:00:47 answering member 1609 label Biography information for Chloe Smith
	tabling member	4491 label Biography information for Vicky Foxcroft

1434860

	registered interest
	date	23/02/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 January 2022 to Question 103610 on the satisfaction ratings for disability benefit assessments, if she will ask Atos to provide a detailed breakdown of the responses of disabled people to questions 11, 12, 13 and 18 on their view of the assessor’s knowledge of their case, their condition and that they were given time to explain how their disability or condition affects their everyday life.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	128375
	answer	answer is ministerial correction date of answer 03/03/2022 answer text <p>In relation to PQ103610, the breakdown of customer responses to questions 11, 12, 13 and 18 of the Independent Assessment Services (IAS) customer claimant satisfaction survey for February 2020 is provided below.</p><p><strong> </strong></p><table><tbody><tr><td><p> </p></td><td><p>Very Satisfied</p></td><td><p>Satisfied</p></td><td><p>Dissatisfied</p></td><td><p>Very Dissatisfied</p></td><td><p>Don’t Know/ N/A</p></td></tr><tr><td><p>11. that the health professional was familiar with and understood your case details?</p></td><td><p>12%</p></td><td><p>63%</p></td><td><p>6%</p></td><td><p>1%</p></td><td><p>19%</p></td></tr><tr><td><p>12. that the health professional understood the way that your condition or disability affects your daily life?</p></td><td><p>10%</p></td><td><p>60%</p></td><td><p>6%</p></td><td><p>1%</p></td><td><p>23%</p></td></tr><tr><td><p>13. that you had enough time and opportunities to explain your disability or condition and how it affects your day-to-day life – including on good and bad days, and at different points during the day?</p></td><td><p>18%</p></td><td><p>70%</p></td><td><p>10%</p></td><td><p>1%</p></td><td><p>2%</p></td></tr><tr><td><p>18. How satisfied were you with the overall service provided by Independent Assessment Services?</p></td><td><p>31%</p></td><td><p>62%</p></td><td><p>6%</p></td><td><p>1%</p></td><td><p>0%</p></td></tr></tbody></table><p /><p><strong>Please note:</strong><strong> </strong></p><p> </p><p>All of the above data is derived from contractual management information produced by the assessment providers.</p><p>Total of % may equal more than 100% due to rounding.</p><p>The above data is derived from unpublished management information which is collected for internal departmental use only and has not been quality assured to Official Statistics Publication standards.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 03/03/2022 16:11:00 answering member 1609 label Biography information for Chloe Smith
	tabling member	4491 label Biography information for Vicky Foxcroft

1434863

	registered interest
	date	23/02/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 January 2022 to Question 103610 on the satisfaction ratings for disability benefit assessments, how frequently her Department receives a full breakdown of answers to each of the questions Atos, Capita and Maximus pose in their customer satisfaction surveys.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	128377
	answer	answer is ministerial correction date of answer 03/03/2022 answer text <p>The customer satisfaction target for the Personal Independence Payment (PIP) assessment providers, Independent Assessment Services (IAS) and Capita, is 90%. The customer satisfaction target for the Work Capability Assessment (WCA) assessment provider Centre for Health and Disability Assessments (CHDA), is 92%.</p><p> </p><p>A full breakdown of answers to each question is available upon request from IAS and Capita. For CHDA, a full breakdown is provided on a quarterly basis. The department reviews, in detail, the responses to the questions which contribute to the score against the customer satisfaction target.</p><p> </p><p>The department has not requested an independent audit of the providers’ customer satisfaction surveys. This has not been considered necessary given that the IAS, Capita and CHDA surveys are undertaken by independent third parties in line with the requirements of their individual contracts.</p><p> </p><p>The third parties conducting the surveys endeavour to contact PIP and WCA customers shortly after their assessment but before a decision has been made on their claim by the Department for Work and Pensions (DWP).</p><p><br> This enables their satisfaction with the assessment experience to be measured before benefit entitlement decisions.</p> answering member constituency Norwich North answering member printed Chloe Smith grouped question UIN 128376 128378 128379 question first answered 03/03/2022 16:16:51 answering member 1609 label Biography information for Chloe Smith
	tabling member	4491 label Biography information for Vicky Foxcroft