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63003

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Written Questions
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many parliamentary questions tabled to his Department in the last parliamentary session did not receive a substantive answer by the time of the 2014 prorogation; and when each such question was first tabled.
	tabling member constituency	Plymouth, Moor View
	tabling member printed	Alison Seabeck
	uin	201548
	answer	answer is ministerial correction date of answer 26/06/2014 answer text <p /> <p /> <p>The Department provided substantive answers to all parliamentary questions in the 2013-14 parliamentary Session.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 26/06/2014 14:35:52 answering member 4084 label Biography information for Esther McVey
	tabling member	1552 label Biography information for Alison Seabeck

63001

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what plans he has to merge the two IT systems being developed by his Department to deliver universal credit; and if he will make a statement.
	tabling member constituency	East Ham
	tabling member printed	Stephen Timms
	uin	201459
	answer	answer is ministerial correction date of answer 24/06/2014 answer text <p>There is one single plan for a Universal Credit on-line service. The current live service is already offering more online services than ever before, with stronger work incentives to get people back into work, and this week we started its expansion across the North West of England. The enhanced digital system is an extension of the current online services and will integrate work and benefits activity, making best use of technology.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 24/06/2014 15:56:33 answering member 4084 label Biography information for Esther McVey
	tabling member	163 label Biography information for Sir Stephen Timms

63000

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many telephone lines with the prefix (a) 0845, (b) 0844 and (c) 0843 his Department (i) operates and (ii) sponsors; how many calls each such number has received in the last 12 months; and whether alternative numbers charged at BT local rates are available in each such case.
	tabling member constituency	Walsall South
	tabling member printed	Valerie Vaz
	uin	201440
	answer	answer is ministerial correction date of answer 01/07/2014 answer text <p> </p><p> </p><p>(a) Number of customer helplines with a prefix of 0845 is 139</p><p>(b) The Department does not operate any 0844 numbers</p><p>(c) The Department does not operate any 0843 numbers</p><p> </p><p>Data sources and metric definitions will be placed in the library.</p><p> </p><p>All numbers currently owned by Network Services relate to calls either managed entirely within the Department or split between DWP and outsourcing partners. If the Department sponsors any numbers on behalf of third parties data is not included within Network Services reporting.</p><p> </p><p>During 2014 DWP are introducing 0345 numbers to run alongside existing 0845 numbers to provide a choice for the caller based on the arrangement they have with their telephony provider. Using 0345 numbers allows DWP to use the same last 7 digits as its 0845 range.</p><p> </p><p>Charges for calls to 0345/0845 numbers vary and depend on the person's contract with their provider. When charges apply the costs are shown on the following web page for the Gov.uk site (<a href="http://www.gov.uk/call-charges" target="_blank">www.gov.uk/call-charges</a>)</p><p> </p><p>If a customer raises concerns over the cost of a call we will offer to call them back from our enquiry lines. The Department also provides controlled access to telephones for claimants who require one in support of their jobsearch or benefit enquiry.</p><p> </p><p>The department does not operate any prefixes that begin with 0844 or 0843 therefore no alternative numbers are available.</p><p> </p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 01/07/2014 14:11:42 answering member 4084 label Biography information for Esther McVey previous answer version 5082 answering member constituency Wirral West answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
	tabling member	4076 label Biography information for Valerie Vaz

62998

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the date of the oldest outstanding claim for (a) jobseeker's allowance and (b) employment and support allowance at each jobcentre plus office in the UK.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	201448
	answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>The information requested is not available.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 24/06/2014 16:58:16 answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

63015

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment: Glasgow
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, when he expects the claim by E. Stewart of Christchurch, ref POS(5)10870/552, for a personal independence payment which was received by the Glasgow benefit office on 2 October 2013 to be determined; and if he will make a statement.
	tabling member constituency	Christchurch
	tabling member printed	Mr Christopher Chope
	uin	201570
	answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p>Further to my letter of 4 June Ms E Stewart's assessment was completed on 16 June and a decision made on 23 June. Ms Stewart will be notified of this decision on 24 June.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 24/06/2014 16:19:44 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	242 label Biography information for Sir Christopher Chope

63014

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what estimates his Department has made of how many people previously on disability living allowance have had their claim for personal independence payments refused.
	tabling member constituency	Huddersfield
	tabling member printed	Mr Barry Sheerman
	uin	201556
	answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>The Department is working to guidelines set by the UK Statistics Authority to ensure we are able to publish statistics that meet high quality standards at the earliest opportunity. We intend to publish official statistics on reassessment claims to PIP in due course.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 24/06/2014 16:45:46 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	411 label Biography information for Mr Barry Sheerman

63005

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many personal independence payment claims had not had a decision more than four weeks after receipt by his Department.
	tabling member constituency	Huddersfield
	tabling member printed	Mr Barry Sheerman
	uin	201554
	answer	answer is ministerial correction date of answer 25/06/2014 answer text <p /> <p /> <p>The information you have requested is not currently available. Statistics on clearance times are intended for future publication but releasing them at this stage would give an incorrect representation of the process since the system has not yet reached maturity, and further quality assurance of the data is required.</p><p>Information regarding Northern Ireland is a matter for the Northern Ireland Office.</p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 201523 201524 201553 question first answered 25/06/2014 14:33:30 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	411 label Biography information for Mr Barry Sheerman

63007

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the average time taken to resolve personal independence payment claims is; and for how long the longest outstanding personal independence claim has been awaiting resolution.
	tabling member constituency	Huddersfield
	tabling member printed	Mr Barry Sheerman
	uin	201553
	answer	answer is ministerial correction date of answer 25/06/2014 answer text <p /> <p /> <p>The information you have requested is not currently available. Statistics on clearance times are intended for future publication but releasing them at this stage would give an incorrect representation of the process since the system has not yet reached maturity, and further quality assurance of the data is required.</p><p>Information regarding Northern Ireland is a matter for the Northern Ireland Office.</p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 201523 201524 201554 question first answered 25/06/2014 14:33:30 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	411 label Biography information for Mr Barry Sheerman

63013

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what average time was taken between an application for personal independence payment being made and receipt of payment for claims made in (a) Scotland, (b) Wales, (c) Northern Ireland and (d) England in each year since introduction of personal independence payment.
	tabling member constituency	Airdrie and Shotts
	tabling member printed	Pamela Nash
	uin	201524
	answer	answer is ministerial correction date of answer 25/06/2014 answer text <p /> <p /> <p>The information you have requested is not currently available. Statistics on clearance times are intended for future publication but releasing them at this stage would give an incorrect representation of the process since the system has not yet reached maturity, and further quality assurance of the data is required.</p><p>Information regarding Northern Ireland is a matter for the Northern Ireland Office.</p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 201523 201553 201554 question first answered 25/06/2014 14:33:30 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	3909 label Biography information for Pamela Nash

63011

	registered interest
	date	19/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what average time was taken between an application for personal independence payment being made and receipt of payment for claims made in each (a) parliamentary constituency and (b) local authority area in each year since introduction of personal independence payment.
	tabling member constituency	Airdrie and Shotts
	tabling member printed	Pamela Nash
	uin	201523
	answer	answer is ministerial correction date of answer 25/06/2014 answer text <p /> <p /> <p>The information you have requested is not currently available. Statistics on clearance times are intended for future publication but releasing them at this stage would give an incorrect representation of the process since the system has not yet reached maturity, and further quality assurance of the data is required.</p><p>Information regarding Northern Ireland is a matter for the Northern Ireland Office.</p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning grouped question UIN 201524 201553 201554 question first answered 25/06/2014 14:33:30 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	3909 label Biography information for Pamela Nash