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1133046

	registered interest
	date	18/06/2019
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Driving Licences
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government, for the last year that complete records are held, what was the average number of days that people had to wait to have their driving licence reinstated after being certified medically fit to drive again; and what mechanisms are in place to allow people to inquire about the status of their application while it is being processed.
	tabling member printed	Baroness Hodgson of Abinger
	uin	HL16464
	answer	answer is ministerial correction date of answer 26/06/2019 answer text <p>The Driver and Vehicle Licensing Agency (DVLA) is responsible for considering the medical evidence and then deciding whether the medical standards for driving can be met. There is no target number of days for reinstating a licence once the decision to issue the licence has been made. however, a licence would be sent immediately.</p><p> </p><p>The DVLA sends confirmation to the applicant that a questionnaire has been sent to their doctor for completion. Applicants may also contact the DVLA in writing, by email or by telephone to make enquiries on the progress of their case.</p> answering member printed Baroness Vere of Norbiton grouped question UIN HL16465 question first answered 26/06/2019 14:15:44 answering member 4580 label Biography information for Baroness Vere of Norbiton
	tabling member	4301 label Biography information for Baroness Hodgson of Abinger

1133047

	registered interest
	date	18/06/2019
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Driving Licences
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government whether the Driver and Vehicle Licencing Agency has a target number of days for the processing of applications for driving licences to be reinstated between someone having been certified as medically fit to drive again and the licence being returned.
	tabling member printed	Baroness Hodgson of Abinger
	uin	HL16465
	answer	answer is ministerial correction date of answer 26/06/2019 answer text <p>The Driver and Vehicle Licensing Agency (DVLA) is responsible for considering the medical evidence and then deciding whether the medical standards for driving can be met. There is no target number of days for reinstating a licence once the decision to issue the licence has been made. however, a licence would be sent immediately.</p><p> </p><p>The DVLA sends confirmation to the applicant that a questionnaire has been sent to their doctor for completion. Applicants may also contact the DVLA in writing, by email or by telephone to make enquiries on the progress of their case.</p> answering member printed Baroness Vere of Norbiton grouped question UIN HL16464 question first answered 26/06/2019 14:15:44 answering member 4580 label Biography information for Baroness Vere of Norbiton
	tabling member	4301 label Biography information for Baroness Hodgson of Abinger

1133048

	registered interest
	date	18/06/2019
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Driving Licences
	house id	2
	legislature	25277 pref label House of Lords
	question text	To ask Her Majesty's Government what training is given to staff of the Driver and Vehicle Licencing Agency on communicating with people who have had to surrender their driving licence on medical grounds.
	tabling member printed	Baroness Hodgson of Abinger
	uin	HL16466
	answer	answer is ministerial correction date of answer 26/06/2019 answer text <p>Staff at the Driver and Vehicle Licensing Authority (DVLA) are trained to deal with customers professionally. Communication is tailored to the needs of the individual and all staff are expected to deal with customers with courtesy and sensitivity.</p> answering member printed Baroness Vere of Norbiton question first answered 26/06/2019 13:54:22 answering member 4580 label Biography information for Baroness Vere of Norbiton
	tabling member	4301 label Biography information for Baroness Hodgson of Abinger