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346855
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Driving: British Nationals Abroad more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, if he will bring forward proposals to ensure that British citizens without internet access who wish to rent cars abroad for periods exceeding 48 hours, or in an emergency, are able to do so in the absence of the paper counterpart to the driving licence. more like this
star this property tabling member constituency Birmingham, Northfield more like this
star this property tabling member printed
Richard Burden more like this
star this property uin 14 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-01more like thismore than 2015-06-01
star this property answer text <p>A telephone service is available for drivers who do not have access to the internet. Drivers can give permission for certain information from their record to be given verbally over the telephone to a nominated person or organisation.</p><p> </p><p>Drivers will also be able to telephone the Driver and Vehicle Licensing Agency to request a secure access code that will allow them to share information electronically from their driver record with third parties.</p><p> </p> more like this
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2015-06-01T15:49:54.753Zmore like thismore than 2015-06-01T15:49:54.753Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
301
unstar this property label Biography information for Richard Burden more like this
346856
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Roads: Capital Investment more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what plans he has to review the spending commitments in the Road Investment Strategy 2015-2020. more like this
star this property tabling member constituency Birmingham, Northfield more like this
star this property tabling member printed
Richard Burden more like this
star this property uin 15 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-01more like thismore than 2015-06-01
star this property answer text <p>The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.</p> more like this
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property grouped question UIN 16 more like this
star this property question first answered
less than 2015-06-01T13:29:19.06Zmore like thismore than 2015-06-01T13:29:19.06Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
301
unstar this property label Biography information for Richard Burden more like this
346857
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Roads: Capital Investment more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what recent discussions he has had with the Chancellor of the Exchequer about the spending commitments in the Road Investment Strategy 2015-2020. more like this
star this property tabling member constituency Birmingham, Northfield more like this
star this property tabling member printed
Richard Burden more like this
star this property uin 16 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-01more like thismore than 2015-06-01
star this property answer text <p>The Road Investment Strategy, published at the time of the 2014 Autumn Statement, set out ambitious plans for improvements to the national road network between 2015 and 2020. The road network is a critical national infrastructure asset that is vital for successful economic growth, supporting jobs and productivity. This is why this Government made a clear commitment in its manifesto to invest £15 billion in roads, and the Prime Minister has made clear that the Government will implement its manifesto in full.</p> more like this
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property grouped question UIN 15 more like this
star this property question first answered
less than 2015-06-01T13:29:19.2Zmore like thismore than 2015-06-01T13:29:19.2Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
301
unstar this property label Biography information for Richard Burden more like this
347022
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Driver and Vehicle Licensing Agency more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what steps he is taking to ensure that staff working at DVLA Swansea provide a good customer service since the closure of regional DVLA offices. more like this
star this property tabling member constituency East Yorkshire more like this
star this property tabling member printed
Sir Greg Knight more like this
star this property uin 236 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-04more like thismore than 2015-06-04
star this property answer text <p>The Drive and Vehicle Licensing Agency (DVLA) is meeting all of its customer service measures for transactions that were previously carried out in its network of local offices.</p><p> </p><p>Earlier this year, the DVLA launched two new digital services, which allow customers to retain and assign personalised registration numbers in real time, removing the requirement to return paperwork to the DVLA. These were two of the most commonly used services by customers of the local offices. These services are proving extremely popular with over a third of transactions already being carried out digitally.</p><p> </p><p>Overall customer satisfaction for all DVLA services is currently 93.12%.</p><p> </p><p> </p> more like this
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2015-06-04T12:30:58.563Zmore like thismore than 2015-06-04T12:30:58.563Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
1200
unstar this property label Biography information for Sir Greg Knight more like this
347023
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Driver and Vehicle Licensing Agency more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, for what reasons staff working at DVLA Swansea use a telephone answering system which gives a message and then cuts members of the public off without allowing them to leave a message or wait for their call to be answered; and if he will make a statement. more like this
star this property tabling member constituency East Yorkshire more like this
star this property tabling member printed
Sir Greg Knight more like this
star this property uin 237 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-04more like thismore than 2015-06-04
star this property answer text <p>The Driver and Vehicle Licensing Agency (DVLA) answers 1.8 million calls every month through both its Interactive Voice Recognition system and advisors, 95% of these within five minutes.</p><p> </p><p>At busy times, customers are placed in a queue to speak to an advisor. If demand is very high customers may receive a message indicating that all lines are busy. Calls are then terminated so customers are not charged unnecessarily. In the 2014/15 financial year in 2014/14, 4% of calls resulted in the busy message.</p><p> </p><p>Utilising existing lines or increasing the number of lines to allow customers to leave messages would require resource to be diverted from answering live calls in order to respond to those who left a message. DVLA information is available online and customers can also contact the DVLA via GOV.UK and email.</p><p> </p> more like this
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2015-06-04T12:36:02.207Zmore like thismore than 2015-06-04T12:36:02.207Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
1200
unstar this property label Biography information for Sir Greg Knight more like this
347034
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Bus Services: Disability more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what steps he plans to take to encourage the adoption by the bus industry of the winning submission to the Transport Catapult competition for the design of audio-visual systems on buses. more like this
star this property tabling member constituency Blackpool South more like this
star this property tabling member printed
Gordon Marsden more like this
star this property uin 307 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-01more like thismore than 2015-06-01
star this property answer text <p>The winner of the ‘All Aboard’ technology competition, which challenged students around the country to come up with innovative and cost-effective ideas about how to provide passengers with accessible information during their bus journey, was announced on 13<sup>th</sup> March 2015.</p><p> </p><p>The Transport Systems Catapult have committed to invest £50,000 to develop the winning design into a working prototype and are now working to procure a suitable technology company to undertake this work.</p><p> </p><p>When a prototype design has been finalised, we will look to engage with bus industry representatives to determine the most appropriate way to trial the new technology.</p><p> </p> more like this
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2015-06-01T14:25:01.923Zmore like thismore than 2015-06-01T14:25:01.923Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
465
unstar this property label Biography information for Gordon Marsden more like this
347035
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Bus Services: Disability more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, what the status is of his Department's review of the UK derogation from EU law on training in disability awareness for bus and coach drivers; and whether his Department plans to seek to extend that derogation or apply for a new derogation. more like this
star this property tabling member constituency Blackpool South more like this
star this property tabling member printed
Gordon Marsden more like this
star this property uin 308 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-01more like thismore than 2015-06-01
star this property answer text <p>In March 2014, the Department for Transport reviewed the use of a derogation applied under EU Regulation 181/2011 (concerning bus/coach passenger rights) that exempts bus and coach drivers from undertaking mandatory disability awareness training until March 2018. A range of stakeholder views were sought and a summary of responses was published in January 2015.</p><p> </p><p>In addition, departmental officials are currently in discussions with the Disabled Persons Transport Advisory Committee (DPTAC) about undertaking a research project on the quality and impact of disability equality awareness training currently offered to bus and coach drivers.</p><p> </p><p>We will consider all the evidence and, in the meantime, will continue to press the bus industry to ensure that bus and coach drivers are adequately trained to allow them to meet the needs of all passengers.</p><p> </p><p> </p> more like this
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2015-06-01T14:30:58.127Zmore like thismore than 2015-06-01T14:30:58.127Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
465
unstar this property label Biography information for Gordon Marsden more like this
347068
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Buses: Fuels more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, if he will encourage bus operators to pass on savings from the low price of bus fuels in the form of greater investment in the bus network and lower fares. more like this
star this property tabling member constituency Blackpool South more like this
star this property tabling member printed
Gordon Marsden more like this
star this property uin 312 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-01more like thismore than 2015-06-01
star this property answer text <p>The bus market outside London is deregulated, with the vast majority of services provided on a commercial basis by private sector bus operators. Decisions on the level of fares is a commercial one for individual bus operators.</p><p> </p><p>The Department’s own analysis suggests that the 25% reduction in fuel price earlier this year could translate into around a 4.25% reduction overall in bus industry costs. However, most large bus operators, who between them provide the majority of services outside London, have fuel hedging arrangements in place, which mean that, in the short term, lower fuel prices do not translate into lower costs thus limiting their ability to reduce fares.</p><p> </p><p> </p> more like this
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2015-06-01T14:38:11.323Zmore like thismore than 2015-06-01T14:38:11.323Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
465
unstar this property label Biography information for Gordon Marsden more like this
347070
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Bus Service Operators Grant more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, how much the Government spent on the Bus Service Operators Grant in (a) 2013-14 and (b) 2014-15; and how much it intends to spend in 2015-16. more like this
star this property tabling member constituency Blackpool South more like this
star this property tabling member printed
Gordon Marsden more like this
star this property uin 313 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-01more like thismore than 2015-06-01
star this property answer text <p>The figures for Bus Service Operators Grant (BSOG) in England for those three years (rounded to the nearest £m) are as follows:</p><p>· 2013-14 - £298 million;</p><p>· 2014-15 - £251 million (estimated);</p><p>· 2015-16 - £240 million (projected).</p><p> </p><p>Since 1 October 2013, the BSOG which was previously paid to bus operators for running bus services under franchise to Transport for London (TfL) in London has been incorporated into the general grant paid to TfL and the Greater London Authority. The figures given above exclude some £47 million paid to TfL/GLA in this way for 2013/14 and some £93 million paid to them for each of 2014/15 and 2015/16.</p><p> </p><p>So, the figures given for the three years above are made up of (i) BSOG paid to bus companies and community transport operators for running services outside London, (ii) BSOG devolved to local transport authorities in the five areas which have been designated as Better Bus Areas, and (iii) BSOG for tendered (non-commercially viable) services outside London for which the funding has been devolved to individual local authorities since 1 January 2014.</p><p><strong> </strong></p><p> </p>
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2015-06-01T14:48:19.677Zmore like thismore than 2015-06-01T14:48:19.677Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
465
unstar this property label Biography information for Gordon Marsden more like this
347072
star this property registered interest false more like this
unstar this property date less than 2015-05-27more like thismore than 2015-05-27
star this property answering body
Department for Transport remove filter
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Bus Services: Disability more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, when the winner will be announced of the Transport Catapult competition for the design of audio-visual systems on buses. more like this
star this property tabling member constituency Blackpool South more like this
star this property tabling member printed
Gordon Marsden more like this
star this property uin 314 more like this
star this property answer
answer
star this property is ministerial correction false more like this
unstar this property date of answer less than 2015-06-01more like thismore than 2015-06-01
star this property answer text <p>The winner of the ‘All Aboard’ technology competition was announced on 13<sup>th</sup> March 2015. Further information can be found on the Gov.uk website here:</p><p> </p><p><a href="https://www.gov.uk/government/news/nottingham-student-wins-design-competition-to-help-disabled-bus-passengers" target="_blank">https://www.gov.uk/government/news/nottingham-student-wins-design-competition-to-help-disabled-bus-passengers</a></p><p> </p><p> </p> more like this
unstar this property answering member constituency Harrogate and Knaresborough more like this
star this property answering member printed Andrew Jones more like this
star this property question first answered
less than 2015-06-01T14:56:21.06Zmore like thismore than 2015-06-01T14:56:21.06Z
star this property answering member
3996
star this property label Biography information for Andrew Jones remove filter
unstar this property tabling member
465
unstar this property label Biography information for Gordon Marsden more like this