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1124875
star this property registered interest false more like this
star this property date less than 2019-05-07more like thismore than 2019-05-07
star this property answering body
Department for Environment, Food and Rural Affairs remove filter
star this property answering dept id 13 more like this
star this property answering dept short name Environment, Food and Rural Affairs more like this
star this property answering dept sort name Environment, Food and Rural Affairs more like this
star this property hansard heading Water Companies: Insolvency more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what steps they are taking to prevent retailers in the water market who sell to SME customers from failing. more like this
star this property tabling member printed
Baroness McIntosh of Pickering more like this
star this property uin HL15550 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-20more like thismore than 2019-05-20
star this property answer text <p>When considering applications from potential retailers, Ofwat, the economic regulator for the water industry, considers whether it would have sufficient financial resources to finance its obligations under the law and to deliver its business plan. Once the retailer enters the market, it is for the retailer to ensure it operates efficiently and is able to continue to operate. In any functioning market some retailers will fail. If a retailer were to fail, as has been seen in other sectors, Ofwat would step in and ensure affected customers are allocated to a new supplier in a seamless way.</p> more like this
star this property answering member printed Lord Gardiner of Kimble more like this
star this property question first answered
less than 2019-05-20T14:58:48.21Zmore like thismore than 2019-05-20T14:58:48.21Z
star this property answering member
4161
star this property label Biography information for Lord Gardiner of Kimble more like this
star this property tabling member
384
star this property label Biography information for Baroness McIntosh of Pickering remove filter
1124878
star this property registered interest false more like this
star this property date less than 2019-05-07more like thismore than 2019-05-07
star this property answering body
Department for Environment, Food and Rural Affairs remove filter
star this property answering dept id 13 more like this
star this property answering dept short name Environment, Food and Rural Affairs more like this
star this property answering dept sort name Environment, Food and Rural Affairs more like this
star this property hansard heading Water Companies: Competition more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what discussions there have been between the Department for Business, Energy and Industrial Strategy and the Department for Environment, Food and Rural Affairs about the need to ensure that small business customers benefit from the non-household retail water market in England. more like this
star this property tabling member printed
Baroness McIntosh of Pickering more like this
star this property uin HL15553 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-21more like thismore than 2019-05-21
star this property answer text <p>Ofwat are the economic regulator for the water industry, and it regulates and monitors the operation of the retail business market. Ofwat published their first annual report on the market, Open for Business<em>,</em> in July 2018. It identified that small and medium sized business customers are not yet experiencing the same benefits that larger customers receive from the retail market, and raised a number of issues that could be affecting this.</p><p> </p><p>Ofwat and Mosl, the market operator, have been taking a number of actions to investigate further and address these issues, including for SMEs.</p><p> </p><p>Ofwat is currently undertaking a further assessment of the market with a view to publishing their second annual report in July.</p><p> </p><p>My Department has ongoing discussions with Ofwat and Mosl about these issues and will discuss the outcomes of the second annual report with Ofwat in due course.</p><p><strong> </strong></p><p>Minister Coffey, the Minister responsible for this policy area, requested that the then Minister for Small Business, Consumers and Corporate Responsibility, Margot James MP, use her channels to advertise and promote to small business customers that they can benefit from the non-household retail water market in England.</p>
star this property answering member printed Lord Gardiner of Kimble more like this
star this property question first answered
less than 2019-05-21T13:37:33.727Zmore like thismore than 2019-05-21T13:37:33.727Z
star this property answering member
4161
star this property label Biography information for Lord Gardiner of Kimble more like this
star this property tabling member
384
star this property label Biography information for Baroness McIntosh of Pickering remove filter
1124877
star this property registered interest false more like this
star this property date less than 2019-05-07more like thismore than 2019-05-07
star this property answering body
Department for Environment, Food and Rural Affairs remove filter
star this property answering dept id 13 more like this
star this property answering dept short name Environment, Food and Rural Affairs more like this
star this property answering dept sort name Environment, Food and Rural Affairs more like this
star this property hansard heading Water Companies: Competition more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what research they have undertaken to assess the effectiveness of the Scottish non-household retail water market in encouraging switching by SMEs when compared with the English non-household retail water market. more like this
star this property tabling member printed
Baroness McIntosh of Pickering more like this
star this property uin HL15552 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-20more like thismore than 2019-05-20
star this property answer text <p>The Department for Environment, Food and Rural Affairs (a) undertook some analysis of the Scottish SME non-household retail water market during the initial planning stages of opening up the English market; and (b) works closely with Ofwat as they review the English non-household retail market and its operation since opening, including with regard to SMEs.</p><p> </p><p>Ofwat monitors and assesses the non-household retail water market in England on an ongoing basis. It commissioned customer research to gauge directly customers’ experiences of the market, including views on the interactions between the markets in England, Scotland and Wales. This information was published in July 2018 as the Ofwat <a href="https://www.ofwat.gov.uk/wp-content/uploads/2018/07/ORS-final-report-Non-household-customer-insight-survey.pdf" target="_blank">customer insight survey</a>.</p><p> </p><p>Ofwat’s first annual assessment of the market, <a href="https://www.ofwat.gov.uk/wp-content/uploads/2018/07/State-of-the-market-report-2017-18-FINAL.pdf" target="_blank">Open for Business</a>, also published in July 2018, highlighted a number of areas in which to achieve better outcomes for business customers in England, including SMEs.</p>
star this property answering member printed Lord Gardiner of Kimble more like this
star this property grouped question UIN HL15551 more like this
star this property question first answered
less than 2019-05-20T15:51:11.557Zmore like thismore than 2019-05-20T15:51:11.557Z
star this property answering member
4161
star this property label Biography information for Lord Gardiner of Kimble more like this
star this property tabling member
384
star this property label Biography information for Baroness McIntosh of Pickering remove filter
1124876
star this property registered interest false more like this
star this property date less than 2019-05-07more like thismore than 2019-05-07
star this property answering body
Department for Environment, Food and Rural Affairs remove filter
star this property answering dept id 13 more like this
star this property answering dept short name Environment, Food and Rural Affairs more like this
star this property answering dept sort name Environment, Food and Rural Affairs more like this
star this property hansard heading Water Companies: Competition more like this
unstar this property house id 2 more like this
star this property legislature
25277
star this property pref label House of Lords more like this
star this property question text To ask Her Majesty's Government what assessment has been made by (1) the Department for Environment, Food and Rural Affairs, and (2) Ofwat of the (a) Scottish SME non-household retail water market, and (b) the English SME non-household retail water market. more like this
star this property tabling member printed
Baroness McIntosh of Pickering more like this
star this property uin HL15551 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-05-20more like thismore than 2019-05-20
star this property answer text <p>The Department for Environment, Food and Rural Affairs (a) undertook some analysis of the Scottish SME non-household retail water market during the initial planning stages of opening up the English market; and (b) works closely with Ofwat as they review the English non-household retail market and its operation since opening, including with regard to SMEs.</p><p> </p><p>Ofwat monitors and assesses the non-household retail water market in England on an ongoing basis. It commissioned customer research to gauge directly customers’ experiences of the market, including views on the interactions between the markets in England, Scotland and Wales. This information was published in July 2018 as the Ofwat <a href="https://www.ofwat.gov.uk/wp-content/uploads/2018/07/ORS-final-report-Non-household-customer-insight-survey.pdf" target="_blank">customer insight survey</a>.</p><p> </p><p>Ofwat’s first annual assessment of the market, <a href="https://www.ofwat.gov.uk/wp-content/uploads/2018/07/State-of-the-market-report-2017-18-FINAL.pdf" target="_blank">Open for Business</a>, also published in July 2018, highlighted a number of areas in which to achieve better outcomes for business customers in England, including SMEs.</p>
star this property answering member printed Lord Gardiner of Kimble more like this
star this property grouped question UIN HL15552 more like this
star this property question first answered
less than 2019-05-20T15:51:11.493Zmore like thismore than 2019-05-20T15:51:11.493Z
star this property answering member
4161
star this property label Biography information for Lord Gardiner of Kimble more like this
star this property tabling member
384
star this property label Biography information for Baroness McIntosh of Pickering remove filter