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816786

	registered interest
	date	05/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Retail Trade: Internet
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to ensure that businesses make terms and conditions of online purchases clearer.
	tabling member constituency	Crewe and Nantwich
	tabling member printed	Laura Smith
	uin	121213
	answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>The Government is currently exploring how best to encourage businesses to apply terms and conditions which are jargon free and can be more easily engaged with by consumers. This includes the use of model terms and conditions.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 14:32:17 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	4648 label Biography information for Laura Smith

816984

	registered interest
	date	05/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Training
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what the average amount spent by his Department on training new entrant post-masters in each of the last ten years.
	tabling member constituency	Vale of Clwyd
	tabling member printed	Chris Ruane
	uin	121411
	answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Training of its postmasters is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter and provide the information requested. A copy of her reply will be placed in the libraries of the House.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:20:45 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	534 label Biography information for Chris Ruane

818805

	registered interest
	date	08/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Staff
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what the average income received from the Post Office is for postmasters who host a post office branch.
	tabling member constituency	Sheffield, Brightside and Hillsborough
	tabling member printed	Gill Furniss
	uin	121569
	answer	answer is ministerial correction date of answer 11/01/2018 answer text <p>Remuneration arrangements with its postmasters is the responsibility of Post Office Limited.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 11/01/2018 15:45:00 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	4571 label Biography information for Gill Furniss

816983

	registered interest
	date	05/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Staff
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department has taken to recognise and reward long-term service and loyalty of postmasters.
	tabling member constituency	Vale of Clwyd
	tabling member printed	Chris Ruane
	uin	121410
	answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Contractual arrangements with its postmasters, including remuneration and reward arrangements, is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter. A copy of her reply will be placed in the libraries of the House.</p><p> </p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:23:24 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	534 label Biography information for Chris Ruane

816980

	registered interest
	date	05/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Fraud
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many cases of fraud have been detected in the management of (a) main post offices, (b) local post offices and (c) community post offices in each year for which figures are available.
	tabling member constituency	Vale of Clwyd
	tabling member printed	Chris Ruane
	uin	121407
	answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Monitoring and management of fraud is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter. A copy of her reply will be placed in the libraries of the House.</p><p> </p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:24:45 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	534 label Biography information for Chris Ruane

816981

	registered interest
	date	05/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Fraud
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will list all cases of fraud or theft greater than £50,000 detected within the management of UK Post Offices in each year for which figures are available.
	tabling member constituency	Vale of Clwyd
	tabling member printed	Chris Ruane
	uin	121408
	answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Fraud detection and monitoring theft is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter. A copy of her reply will be placed in the Libraries of the House.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:44:47 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	534 label Biography information for Chris Ruane

818809

	registered interest
	date	08/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent estimate his Department has made of the number of temporary closures of post offices after the resignation of a postmaster; and what assessment his Department has made of the viability of re-opening such post office branches.
	tabling member constituency	Sheffield, Brightside and Hillsborough
	tabling member printed	Gill Furniss
	uin	121573
	answer	answer is ministerial correction date of answer 11/01/2018 answer text <p>The provision of post offices is the responsibility of Post Office Limited.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 11/01/2018 15:45:51 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	4571 label Biography information for Gill Furniss

816978

	registered interest
	date	05/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices: Closures
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many (a) main post offices, (b) local post offices and (c) community post offices have closed as a result of network transformation.
	tabling member constituency	Vale of Clwyd
	tabling member printed	Chris Ruane
	uin	121405
	answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>The provision and location of post offices is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter to provide the information requested. A copy of her reply will be placed in the libraries of the House.</p><p> </p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:25:50 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	534 label Biography information for Chris Ruane

816982

	registered interest
	date	05/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to monitor the customer satisfaction levels (a) before and (b) after the transfer of Crown post offices to private sector management.
	tabling member constituency	Vale of Clwyd
	tabling member printed	Chris Ruane
	uin	121409
	answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>Monitoring customer satisfaction and service performance is the responsibility of Post Office Limited.</p><p> </p><p>I have asked Paula Vennells, the Chief Executive of Post Office Limited, to write to the Hon Member on this matter. A copy of her reply will be placed in the libraries of the House.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:22:09 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	534 label Biography information for Chris Ruane

816977

	registered interest
	date	05/01/2018
	answering body	Department for Business, Energy and Industrial Strategy
	answering dept id	201
	answering dept short name	Business, Energy and Industrial Strategy
	answering dept sort name	Business, Energy and Industrial Strategy
	hansard heading	Post Offices
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many Community Post Offices in each Parliamentary constituency receive funding from the public purse.
	tabling member constituency	Vale of Clwyd
	tabling member printed	Chris Ruane
	uin	121404
	answer	answer is ministerial correction date of answer 12/01/2018 answer text <p>The Post Office is modernising and improving its national network, with thousands of branches benefitting from investment under the Government funded Network Transformation programme. This programme has already seen over 7,000 of the network’s branches modernised, delivering benefits to customers, including much longer opening hours and improved branch environments.</p><p> </p><p>It has also seen around 3,000 branches designated as ‘Community Branches’. These are typically ‘the last shop or service in a village or community’, providing vital access to Post Office services in areas which are mostly remote, rural or urban deprived. Community Branches are benefitting from continuing to receive a fixed element of remuneration from Post Office, and do not receive Government funding directly. Additionally, these branches have also had access to a £20m Government funded Community Branch Fund, to provide them with investment to help support their long-term sustainability.</p> answering member constituency Burton answering member printed Andrew Griffiths question first answered 12/01/2018 13:27:24 answering member 3936 label Biography information for Andrew Griffiths
	tabling member	534 label Biography information for Chris Ruane