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<p>It is the responsibility of Ofcom, as the independent regulator of postal services,
to ensure that the universal postal service is affordable for customers as well as
being efficient and financially sustainable. Royal Mail must work within Ofcom's regulatory
framework, including the current price cap that prevents second class post rising
above inflation, to ensure the availability of a basic affordable universal service.</p><p>Ofcom
recently reviewed the safeguard caps and announced on 24 January 2024 that it would
retain the safeguard cap on second class standard and large letters and not allow
the safeguard cap to rise higher than CPI inflation.</p>
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