To ask the Chancellor of the Exchequer, what recent lessons his Department has learned
to help increase the proportion of tax returns filed by 31 January 2019 deadline.
<p>HMRC continually uses customer insight to improve filing rates. For example, HMRC
has used customer insight to deliver personalised messaging, which research has shown
to have a statistically significant effect on filing rates.</p>
To ask the Secretary of State for Culture, Media and Sport, with reference to the
Answer of 1 May 2014, Official Report, columns 809-10W, on Arts Council England, how
much the Museums, Libraries and Archives Council spent on libraries in (a) 2009-10,
(b) 2010-11 and (c) 2011-12.
<p> </p><p>The Annual Report and Financial Statements for the Museums, Libraries and
Archives Council indicates that the grant-in-aid grants payable for specific library
activities for the financial years requested is as shown in the table</p><p> </p><p>
</p><table><tbody><tr><td><p> </p></td><td><p><strong>Grant Payable</strong></p></td><td><p><strong>Activity</strong></p></td></tr><tr><td><p>2009/10</p></td><td><p>£67,000</p><p>
</p><p> </p></td><td><p>Future Libraries - £38,000</p><p>Get it Loud Libraries - £24,000</p><p>National
Library Membership - £5,000</p></td></tr><tr><td><p>2010/11</p></td><td><p>£338,000</p></td><td><p>Future
Libraries</p></td></tr><tr><td><p>2011/12</p></td><td><p>£149,000</p></td><td><p>London
Library Change Programme</p></td></tr></tbody></table><p> </p>
