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1717687

registered interest
date	13/05/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps he is taking to ensure the adequacy of response times for ministerial correspondence.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Michael Shanks
uin	26024
answer	answer is ministerial correction date of answer 16/05/2024 answer text <p>The Government attaches great importance to the effective and timely handling of correspondence. Ministers and officials are committed to providing the highest level of service. The <a href="https://www.gov.uk/government/collections/data-on-responses-to-correspondence-from-mps-and-peers" target="_blank">Cabinet Office</a> publishes correspondence performance data on GOV.UK on a regular basis, detailing departmental performance in handling correspondence.</p> answering member constituency Grantham and Stamford answering member printed Gareth Davies question first answered 16/05/2024 13:58:59 answering member 4850 label Biography information for Gareth Davies
tabling member	4998 label Biography information for Michael Shanks

1713902

registered interest
date	25/04/2024
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, when his Department plans to respond to correspondence from the Chair of the Northern Ireland Assembly Finance Committee dated 21 February 2024, regarding the Northern Ireland Executive Restoration Package Settlement.
tabling member constituency	South Swindon
tabling member printed	Sir Robert Buckland
uin	23734
answer	answer is ministerial correction date of answer 30/04/2024 answer text <p>A response has been issued to the Chair of the Northern Ireland Assembly Finance Committee’s letter on the Northern Ireland Executive’s restoration financial package.</p> answering member constituency Sevenoaks answering member printed Laura Trott question first answered 30/04/2024 15:43:23 answering member 4780 label Biography information for Laura Trott
tabling member	4106 label Biography information for Sir Robert Buckland

1657037

registered interest
date	01/09/2023
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps they are taking to reduce backlogs of Member correspondence in their office.
tabling member constituency	Solihull
tabling member printed	Julian Knight
uin	196681
answer	answer is ministerial correction date of answer 07/09/2023 answer text <p>By collaborating with other government departments to share best practice and build on further improvements in technology to enhance the initial allocation stages of the correspondence process, significant progress has been made to eliminate any backlog.</p><p> </p>So far this quarter, the Treasury has responded to 86% of cases from Members within 20 working days. The small number of cases which are over 20 working days old are more complex. These are actively being worked on so we can reply to Members as soon as possible.<p> </p> answering member constituency Grantham and Stamford answering member printed Gareth Davies question first answered 07/09/2023 14:19:24 answering member 4850 label Biography information for Gareth Davies
tabling member	4410 label Biography information for Julian Knight

1657058

registered interest
date	01/09/2023
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what data their Department holds on the average response time to enquiries by Members; and what assessment they have made of the adequacy of that response time.
tabling member constituency	Solihull
tabling member printed	Julian Knight
uin	196702
answer	answer is ministerial correction date of answer 11/09/2023 answer text <p>As detailed in the ‘Guide to Handling Correspondence’ linked in the table below, the Treasury is held to a target of responding to correspondence within 20 working days of receipt.</p><p> </p><p>The Cabinet Office monitors performance data on responses to correspondence from MPs and Peers measuring what percentage of Ministerial Correspondence cases received were answered within 20 working days. The data can be accessed through the link in the table below. So far this quarter, the Treasury has responded to 86% of cases from Members within 20 working days.</p><p> </p><p> </p><table><tbody><tr><td><p>Publication link</p></td><td><p>Page reference</p></td></tr><tr><td><p>https://www.gov.uk/government/collections/data-on-responses-to-correspondence-from-mps-and-peers</p></td><td><p>N/A</p></td></tr><tr><td><p>https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1008447/Guide_to_Handling_Correspondence_-_July_2021.pdf</p></td><td><p>Page 6</p></td></tr></tbody></table> answering member constituency Grantham and Stamford answering member printed Gareth Davies question first answered 11/09/2023 15:55:22 answering member 4850 label Biography information for Gareth Davies
tabling member	4410 label Biography information for Julian Knight

1418053

registered interest
date	31/01/2022
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what the average response time was for his Department to respond to an enquiry from an MP once an enquiry had been received by the MP (a) hotline and (b) account management team in (a) 2019, (b) 2020 and (c) 2021.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	114681
answer	answer is ministerial correction date of answer 08/02/2022 answer text <p>The Government attaches great importance to the effective and timely handling of correspondence from MPs, either directly or on behalf of their constituents.</p><p> </p><p>The Treasury does not have an MP hotline.</p><p> </p><p>The Treasury does not have an account management team, and the Treasury correspondence team does not hold information on the average response time to enquiries from MPs, as correspondence performance is monitored by the percentage of correspondence responded to within the target response time set by the Department.</p><p> </p><p>Data on the timeliness of responses to correspondence from MPs and Peers for 2019 and 2020 is published on Gov.uk here: https://www.gov.uk/government/publications/data-on-responses-to-correspondence-from-mps-and-peers. Data for 2021 will be published by the Cabinet Office in due course.</p> answering member constituency Faversham and Mid Kent answering member printed Helen Whately question first answered 08/02/2022 13:46:19 answering member 4527 label Biography information for Helen Whately
tabling member	1548 label Biography information for Jessica Morden

1359410

registered interest
date	15/10/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps he is taking to improve his Department's response times to correspondence from members of the public.
tabling member constituency	Orkney and Shetland
tabling member printed	Mr Alistair Carmichael
uin	56447
answer	answer is ministerial correction date of answer 25/10/2021 answer text <p>The Government recognises the importance of responding to members of the public in an effective and timely manner, and the Cabinet Office published an updated <a href="https://www.gov.uk/government/publications/handling-government-correspondence-guidance" target="_blank">Guide to Handling Correspondence</a> for government departments and agencies in July 2021.</p><p> </p><p>The guidance reasserts the standards for handling correspondence, including a 20 working day deadline for departments to respond to members of the public, criteria outlining when a response to a member of the public is required, and when a piece of correspondence from a member of the public should be transferred to another department. Following publication of the updated guidance, all departments have been reminded that they must follow the processes outlined in the guidance.</p><p> </p><p>In April 2021, 72% of Treasury replies were answered within 20 working days. This has increased to 77% as of October 2021 and we are continuing to make improvements to response times.</p> answering member constituency Faversham and Mid Kent answering member printed Helen Whately question first answered 25/10/2021 10:10:06 answering member 4527 label Biography information for Helen Whately
tabling member	1442 label Biography information for Mr Alistair Carmichael

1337462

registered interest
date	16/06/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, how long on average his Department has taken to respond to letters from (a) Labour hon. Members and (b) hon. Members of other political parties in the most recent period for which figures are available.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	16898
answer	answer is ministerial correction date of answer 25/06/2021 answer text <p>The information is not available in the form requested.</p><p> </p><p>Between 1 June 2020 and 15 June 2021, Treasury Ministers answered 11,949 of the 21,220 MP Correspondence (56.31%) sent to the Department within the Cabinet Office 20 working day deadline.</p> answering member constituency Saffron Walden answering member printed Kemi Badenoch question first answered 25/06/2021 13:04:09 answering member 4597 label Biography information for Kemi Badenoch
tabling member	4471 label Biography information for Rachael Maskell

1329563

registered interest
date	04/06/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what steps he is taking to ensure correspondence sent to his Department is responded to within 20 working days.
tabling member constituency	Southport
tabling member printed	Damien Moore
uin	10623
answer	answer is ministerial correction date of answer 14/06/2021 answer text <p>We recognise the great importance of the effective and timely handling of correspondence.</p><p> </p><p>Since the onset of the Covid-19 pandemic, HM Treasury has brought in additional staff to its central correspondence team and ensured its correspondence processes are as efficient as possible so Members receive timely, accurate and informative replies to their queries.</p> answering member constituency Saffron Walden answering member printed Kemi Badenoch question first answered 14/06/2021 12:16:19 answering member 4597 label Biography information for Kemi Badenoch
tabling member	4669 label Biography information for Damien Moore

1327369

registered interest
date	24/05/2021
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what proportion of correspondence sent by hon. Members to his Department received a substantive response within the service standard in each month of (a) 2018, (b) 2019 and (c) 2020.
tabling member constituency	Manchester, Gorton
tabling member printed	Afzal Khan
uin	6461
answer	answer is ministerial correction date of answer 27/05/2021 answer text <p>The Government recognises the great importance of the effective and timely handling of correspondence.</p><p> </p><p>The Cabinet Office is currently compiling data on the timeliness of responses to Hon. and Rt Hon. members from Government Departments and Agencies. This data will be released, and made available to Members, in due course.</p> answering member constituency Saffron Walden answering member printed Kemi Badenoch question first answered 27/05/2021 13:59:02 answering member 4597 label Biography information for Kemi Badenoch
tabling member	4671 label Biography information for Afzal Khan

1248336

registered interest
date	03/11/2020
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, when the Chief Secretary to the Treasury plans to reply to the correspondence from Stewart Stevenson MSP of 3 July 2020, 8 September 2020 and 14 October 2020, Treasury correspondence reference MC2020/00724.
tabling member constituency	Gordon
tabling member printed	Richard Thomson
uin	110924
answer	answer is ministerial correction date of answer 11/11/2020 answer text <p>I have responded to Mr Stevenson’s letter and a copy has been sent by email on 9<sup>th</sup> Nov.</p><p><strong> </strong></p> answering member constituency North East Cambridgeshire answering member printed Steve Barclay question first answered 11/11/2020 17:32:55 answering member 4095 label Biography information for Steve Barclay
tabling member	4796 label Biography information for Richard Thomson