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1660658

registered interest
date	13/09/2023
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Self-employed: National Insurance
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government, further to the Written Answer from Baroness Penn on 13 September (HL9883) stating that HMRC "introduced a new online version of the form CA3837 in June 2023", whether the final form will appear in digital format as well as, or as an alternative to, being sent out by post.
tabling member printed	The Earl of Clancarty
uin	HL10138
answer	answer is ministerial correction date of answer 27/09/2023 answer text <p><strong>We are moving the full A1 application process to an online service. This will improve the speed at which customers have applications processed. This digital approach will be phased in over a number of months and the print and post version that is on GOV.UK will be removed. This will hugely improve the user experience when completing the form and sending necessary supporting documents. We cannot be specific on the timescales for this change but please continue to review GOV.UK where we will publish updated information on the services we offer, for customers going to work overseas.</strong></p><p><strong> </strong></p><p><strong>We do not have any plans to allow customers to apply to work overseas via the A1/S1 application process by telephone. This is due to the level of detailed information that is needed when submitting the form.</strong></p> answering member printed Baroness Penn grouped question UIN HL10139 question first answered 27/09/2023 13:46:45 answering member 4726 label Biography information for Baroness Penn
tabling member	3391 label Biography information for The Earl of Clancarty

1660659

registered interest
date	13/09/2023
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Self-employed: National Insurance
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government whether there are plans to ensure that all queries about A1 (CA3837) forms can be dealt with online, by telephone, or both, rather than by post.
tabling member printed	The Earl of Clancarty
uin	HL10139
answer	answer is ministerial correction date of answer 27/09/2023 answer text <p><strong>We are moving the full A1 application process to an online service. This will improve the speed at which customers have applications processed. This digital approach will be phased in over a number of months and the print and post version that is on GOV.UK will be removed. This will hugely improve the user experience when completing the form and sending necessary supporting documents. We cannot be specific on the timescales for this change but please continue to review GOV.UK where we will publish updated information on the services we offer, for customers going to work overseas.</strong></p><p><strong> </strong></p><p><strong>We do not have any plans to allow customers to apply to work overseas via the A1/S1 application process by telephone. This is due to the level of detailed information that is needed when submitting the form.</strong></p> answering member printed Baroness Penn grouped question UIN HL10138 question first answered 27/09/2023 13:46:45 answering member 4726 label Biography information for Baroness Penn
tabling member	3391 label Biography information for The Earl of Clancarty

1658447

registered interest
date	05/09/2023
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Self-employed: National Insurance
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government whether they have any plans to fully digitise the processing of A1 (CA3837) documents for UK self-employed workers in the music industry temporarily working in Europe, including the issuing of such documents.
tabling member printed	The Earl of Clancarty
uin	HL9883
answer	answer is ministerial correction date of answer 13/09/2023 answer text <p>In response to customer feedback, HMRC introduced a new online version of the form CA3837 in June 2023, which was designed to streamline the application process, offering a number of enhancements and providing additional guidance for more complex questions.</p><p> </p><p>HMRC intend to automate the CA3837 application process in the Autumn which will improve processing times and remove opportunities for error.</p> answering member printed Baroness Penn question first answered 13/09/2023 13:18:31 answering member 4726 label Biography information for Baroness Penn
tabling member	3391 label Biography information for The Earl of Clancarty

1658448

registered interest
date	05/09/2023
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Self-employed: National Insurance
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what is the average time between the (1) application for, and (2) issuing of, an A1 (CA3837) document for UK self-employed workers; and whether they have any plans to reduce the processing time for such applications.
tabling member printed	The Earl of Clancarty
uin	HL9884
answer	answer is ministerial correction date of answer 13/09/2023 answer text <p>The average time it is taking HMRC to process/issue A1s received online is 15 weeks as it stands today. HMRC processes 3 different applications forms (CA3822, CA3837 and CA8421) that can result in A1s being issued.</p><p>It is not possible to break it down to average processing times for each application due to the complexities of HMRC’s internal digital mail systems.</p><p>In quarter 3, HMRC plans to upskill additional colleagues to help process the backlog of CA3822s and this will include CA3837s and CA8421s which will help to reduce processing times.</p><p>HMRC intend to automate the CA3837 application process in the Autumn which will improve processing times and remove opportunities for error.</p> answering member printed Baroness Penn question first answered 13/09/2023 12:17:13 answering member 4726 label Biography information for Baroness Penn
tabling member	3391 label Biography information for The Earl of Clancarty

1658449

registered interest
date	05/09/2023
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Self-employed: National Insurance
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government whether they have any plans to replace all single-use A1 (CA3837) documents for UK self-employed workers in the music industry with an A1 document valid for two years covering multiple unspecified (1) tours, (2) countries, and (3) dates.
tabling member printed	The Earl of Clancarty
uin	HL9885
answer	answer is ministerial correction date of answer 13/09/2023 answer text <p>HMRC issues A1 certificates where a self-employed individual is subject to UK social security legislation whilst working in the EU. The rules for issuing certificates apply equally to HMRC and EU Member State social security authorities. The government has no plans to seek changes at this time.</p> answering member printed Baroness Penn question first answered 13/09/2023 13:03:10 answering member 4726 label Biography information for Baroness Penn
tabling member	3391 label Biography information for The Earl of Clancarty