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<p>It is important that all customers, wherever they live, should have appropriate
access to banking and cash services and the government monitors this situation closely.</p><p>
</p><p>Following recent discussions with the UK high street banks, UK Finance confirmed
225 Hubs will be announced by the end of 2024. Participating high street banks have
also committed to improving Hubs by standardising the services available between firms,
ensuring that customers do not require their own digital device to bank, trialling
both a ‘customer liaison service’ and Saturday openings. The banks have agreed to
keep services under review to ensure their effectiveness for all customers.</p><p>
</p><p>Banking Hubs are recommended by LINK and delivered by Cash Access UK, according
to criteria set by industry. The Government does not intervene in these decisions.
If a Hub is not available, rural communities can bank via the Post Office, which allows
personal and business customers to carry out everyday banking services at 11,500 branches
across the UK. The Post Office is also required to ensure that 95% of the total rural
population across the UK is within 3 miles of their nearest Post Office.</p>
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