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1358886
registered interest false more like this
date remove maximum value filtermore like thismore than 2021-10-12
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading Interpreters: Courts and Tribunals more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government how often each year between 2017 and 2020 interpreters were used in courts or tribunals in each of the following case categories, as specified by the Ministry of Justice's language services contract: (1) complex written, (2) complex, and (3) standard. more like this
tabling member printed
Baroness Coussins remove filter
uin HL3003 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2021-10-27more like thismore than 2021-10-27
answer text <p>A table with the answer to the question is below:</p><p> </p><table><tbody><tr><td colspan="3"><p>HMCTS - Volume By Complexity &amp; Calendar Year</p></td></tr><tr><td><p>Year</p></td><td><p>Complexity</p></td><td><p>Volume</p></td></tr><tr><td><p>2017</p></td><td><p>Standard</p></td><td><p>25,899</p></td></tr><tr><td><p>2017</p></td><td><p>Complex</p></td><td><p>104,382</p></td></tr><tr><td><p>2017</p></td><td><p>Complex Written</p></td><td><p>3,766</p></td></tr><tr><td><p>2018</p></td><td><p>Standard</p></td><td><p>26,230</p></td></tr><tr><td><p>2018</p></td><td><p>Complex</p></td><td><p>101,539</p></td></tr><tr><td><p>2018</p></td><td><p>Complex Written</p></td><td><p>4,125</p></td></tr><tr><td><p>2019</p></td><td><p>Standard</p></td><td><p>27,520</p></td></tr><tr><td><p>2019</p></td><td><p>Complex</p></td><td><p>100,720</p></td></tr><tr><td><p>2019</p></td><td><p>Complex Written</p></td><td><p>5,687</p></td></tr><tr><td><p>2020</p></td><td><p>Standard</p></td><td><p>27,113</p></td></tr><tr><td><p>2020</p></td><td><p>Complex</p></td><td><p>69,058</p></td></tr><tr><td><p>2020</p></td><td><p>Complex Written</p></td><td><p>4,046</p></td></tr></tbody></table><p> </p><p>Please note this data includes fulfilled Face to Face bookings only due to the enquiry referring to instances where HMCTS has ‘engaged individuals’</p>
answering member printed Lord Wolfson of Tredegar more like this
question first answered
less than 2021-10-27T16:37:10.787Zmore like thismore than 2021-10-27T16:37:10.787Z
answering member
4901
label Biography information for Lord Wolfson of Tredegar more like this
tabling member
3829
label Biography information for Baroness Coussins more like this
1327251
registered interest false more like this
date less than 2021-05-24more like thismore than 2021-05-24
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading Ministry of Justice: Interpreters more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government what plans they have to increase the (1) qualifications, and (2) experience, required for interpreters to be listed on the Ministry of Justice register to the same levels as interpreters joining the National Register of Public Service Interpreters. more like this
tabling member printed
Baroness Coussins remove filter
uin HL476 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2021-06-08more like thismore than 2021-06-08
answer text <p>The Ministry of Justice is committed to ensuring the justice system is supported by a suite of high- quality language service contracts, that meet the needs of all those that require them.</p><p>The contracts have a clearly defined list of qualifications, skills, experience and vetting requirements interpreters must meet, which have been designed to meet the needs of the justice system. These are</p><p>set out in our contracts, which can be found at the following link:</p><p><a href="https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08" target="_blank">https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08</a></p><p>Our qualification and experience requirements and associated quality assurance arrangements provided by The Language Shop (TLS), have been carefully considered and have been designed so as to maintain the quality of interpretation provided under the contract, meet the demands and requirements of the Ministry and other contract users and encourage new entrants to the profession.</p><p>The Ministry of Justice will shortly be undertaking work to develop the next generation of Language Services contracts.</p><p>For the period 01/01/2019 – 21/05/2021, 169 language professionals have been removed and 40 language professionals have been sanctioned as a result of a Spot Check or In-Person Assessment.</p><p>The required standard comprises a number of different elements</p><p>All interpreters are required to meet the qualification requirements set out in the contract between the MoJ and the language service supplier. The requirements vary depending on the complexity of the bookings and the language in question. The specific requirement in each case is set out here: <a href="https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08" target="_blank">https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08</a></p><p>TLS review the qualifications at the point of carrying out an assessment of an interpreter and will remove the interpreter if the supplier fails to demonstrate that they hold the correct qualifications.</p><p>All interpreters are required to comply with the MoJ code of conduct at all times. Any serious breach of the code of conduct, observed through an assessment by TLS or identified and confirmed through a complaint investigation, will result in removal from the register.</p><p>Interpreters also have to demonstrate competence in language proficiency, interpreting/professional skills, and subject matter knowledge. Interpreters are regularly assessed to ensure their interpreting meets the requirements of the assignment, being observed across each of the three competencies.</p>
answering member printed Lord Wolfson of Tredegar more like this
grouped question UIN
HL477 more like this
HL478 more like this
question first answered
less than 2021-06-08T14:52:30.267Zmore like thismore than 2021-06-08T14:52:30.267Z
answering member
4901
label Biography information for Lord Wolfson of Tredegar more like this
tabling member
3829
label Biography information for Baroness Coussins more like this
1327252
registered interest false more like this
date less than 2021-05-24more like thismore than 2021-05-24
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading Ministry of Justice: Interpreters more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government how many interpreters registered with the Ministry of Justice have been (1) removed from the register, or (2) otherwise sanctioned, as a result of the spot checks and in-person assessments carried out from 1 January 2019 by the quality assurance provider The Language Shop. more like this
tabling member printed
Baroness Coussins remove filter
uin HL477 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2021-06-08more like thismore than 2021-06-08
answer text <p>The Ministry of Justice is committed to ensuring the justice system is supported by a suite of high- quality language service contracts, that meet the needs of all those that require them.</p><p>The contracts have a clearly defined list of qualifications, skills, experience and vetting requirements interpreters must meet, which have been designed to meet the needs of the justice system. These are</p><p>set out in our contracts, which can be found at the following link:</p><p><a href="https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08" target="_blank">https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08</a></p><p>Our qualification and experience requirements and associated quality assurance arrangements provided by The Language Shop (TLS), have been carefully considered and have been designed so as to maintain the quality of interpretation provided under the contract, meet the demands and requirements of the Ministry and other contract users and encourage new entrants to the profession.</p><p>The Ministry of Justice will shortly be undertaking work to develop the next generation of Language Services contracts.</p><p>For the period 01/01/2019 – 21/05/2021, 169 language professionals have been removed and 40 language professionals have been sanctioned as a result of a Spot Check or In-Person Assessment.</p><p>The required standard comprises a number of different elements</p><p>All interpreters are required to meet the qualification requirements set out in the contract between the MoJ and the language service supplier. The requirements vary depending on the complexity of the bookings and the language in question. The specific requirement in each case is set out here: <a href="https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08" target="_blank">https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08</a></p><p>TLS review the qualifications at the point of carrying out an assessment of an interpreter and will remove the interpreter if the supplier fails to demonstrate that they hold the correct qualifications.</p><p>All interpreters are required to comply with the MoJ code of conduct at all times. Any serious breach of the code of conduct, observed through an assessment by TLS or identified and confirmed through a complaint investigation, will result in removal from the register.</p><p>Interpreters also have to demonstrate competence in language proficiency, interpreting/professional skills, and subject matter knowledge. Interpreters are regularly assessed to ensure their interpreting meets the requirements of the assignment, being observed across each of the three competencies.</p>
answering member printed Lord Wolfson of Tredegar more like this
grouped question UIN
HL476 more like this
HL478 more like this
question first answered
less than 2021-06-08T14:52:30.327Zmore like thismore than 2021-06-08T14:52:30.327Z
answering member
4901
label Biography information for Lord Wolfson of Tredegar more like this
tabling member
3829
label Biography information for Baroness Coussins more like this
1327253
registered interest false more like this
date less than 2021-05-24more like thismore than 2021-05-24
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading Courts: Interpreters more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government, further to the remarks by Baroness Williams of Trafford on 18 May (HL Deb, col 558) that interpreters "will be removed from the register if they fail to reach the required standard", what are the detailed components of "the required standard". more like this
tabling member printed
Baroness Coussins remove filter
uin HL478 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2021-06-08more like thismore than 2021-06-08
answer text <p>The Ministry of Justice is committed to ensuring the justice system is supported by a suite of high- quality language service contracts, that meet the needs of all those that require them.</p><p>The contracts have a clearly defined list of qualifications, skills, experience and vetting requirements interpreters must meet, which have been designed to meet the needs of the justice system. These are</p><p>set out in our contracts, which can be found at the following link:</p><p><a href="https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08" target="_blank">https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08</a></p><p>Our qualification and experience requirements and associated quality assurance arrangements provided by The Language Shop (TLS), have been carefully considered and have been designed so as to maintain the quality of interpretation provided under the contract, meet the demands and requirements of the Ministry and other contract users and encourage new entrants to the profession.</p><p>The Ministry of Justice will shortly be undertaking work to develop the next generation of Language Services contracts.</p><p>For the period 01/01/2019 – 21/05/2021, 169 language professionals have been removed and 40 language professionals have been sanctioned as a result of a Spot Check or In-Person Assessment.</p><p>The required standard comprises a number of different elements</p><p>All interpreters are required to meet the qualification requirements set out in the contract between the MoJ and the language service supplier. The requirements vary depending on the complexity of the bookings and the language in question. The specific requirement in each case is set out here: <a href="https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08" target="_blank">https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137?p=@=UFQxblRRPT0=NjJNT08</a></p><p>TLS review the qualifications at the point of carrying out an assessment of an interpreter and will remove the interpreter if the supplier fails to demonstrate that they hold the correct qualifications.</p><p>All interpreters are required to comply with the MoJ code of conduct at all times. Any serious breach of the code of conduct, observed through an assessment by TLS or identified and confirmed through a complaint investigation, will result in removal from the register.</p><p>Interpreters also have to demonstrate competence in language proficiency, interpreting/professional skills, and subject matter knowledge. Interpreters are regularly assessed to ensure their interpreting meets the requirements of the assignment, being observed across each of the three competencies.</p>
answering member printed Lord Wolfson of Tredegar more like this
grouped question UIN
HL476 more like this
HL477 more like this
question first answered
less than 2021-06-08T14:52:30.39Zmore like thismore than 2021-06-08T14:52:30.39Z
answering member
4901
label Biography information for Lord Wolfson of Tredegar more like this
tabling member
3829
label Biography information for Baroness Coussins more like this
1203079
registered interest false more like this
date less than 2020-06-11more like thismore than 2020-06-11
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading Courts: Coronavirus more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text Her Majesty's Government how many court hearings held remotely since the start of the COVID-19 pandemic have (1) included the virtual presence of an interpreter, and (2) been rescheduled because an interpreter was needed but not available. [T] more like this
tabling member printed
Baroness Coussins remove filter
uin HL5587 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2020-06-18more like thismore than 2020-06-18
answer text <p>Information on how many hearings held remotely since the start of the COVID-19 pandemic for spoken and non-spoken interpretation is provided below. The difference in start dates reflect the fact that thebigword’s system did not start recording any remote bookings until 30<sup>th</sup> March. We expect that very few took place before this date.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Dates</p></td><td><p>Number of telephone interpreting hearings</p></td><td><p>Number of video remote interpreting hearings</p></td></tr><tr><td><p>thebigword – spoken interpretation</p></td><td><p>30.3.2020 – 12.6.2020</p></td><td><p>2769</p></td><td><p>1470</p></td></tr><tr><td><p>Clarion uk – Non- spoken interpretation</p></td><td><p>23.3.2020 – 12.6.2020</p></td><td><p>N/A</p></td><td><p>288</p></td></tr></tbody></table><p> </p><p>The Ministry of Justice does not collect data on all hearings that have been rescheduled because an interpreter was unavailable. HMCTS performance data, including ineffective trial rates due to interpreter availability, is currently not available for this period.</p>
answering member printed Lord Keen of Elie more like this
question first answered
less than 2020-06-18T15:10:10.253Zmore like thismore than 2020-06-18T15:10:10.253Z
answering member
4538
label Biography information for Lord Keen of Elie more like this
tabling member
3829
label Biography information for Baroness Coussins more like this
1149727
registered interest false more like this
date less than 2019-10-14more like thismore than 2019-10-14
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading thebigword more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government when the contract with thebigword to provide interpreting and translation services in the criminal justice system will be reviewed. more like this
tabling member printed
Baroness Coussins remove filter
uin HL20 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-10-21more like thismore than 2019-10-21
answer text <p>The Language Services contracts commenced on 31 October 2016, with thebigword appointed as providers of spoken face to face, telephone and video interpretation as well as translation and transcription services.</p><p> </p><p>The initial term of the contracts is four years with up to three one-year extensions available.</p><p> </p><p>The initial term of the contracts with thebigword is due to expire on 30th October 2020. The first option to extend for one-year has been agreed for translation and transcription services, and has also been approved for spoken face to face, telephone and video interpretation services.</p><p> </p><p>The future of the contract, including the possibility of further extensions, is currently being considered.</p> more like this
answering member printed Lord Keen of Elie more like this
question first answered
less than 2019-10-21T15:27:36.873Zmore like thismore than 2019-10-21T15:27:36.873Z
answering member
4538
label Biography information for Lord Keen of Elie more like this
tabling member
3829
label Biography information for Baroness Coussins more like this
1038906
registered interest false more like this
date less than 2019-01-10more like thismore than 2019-01-10
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading Criminal Proceedings: Interpreters more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government whether they expect to bring forward measures to ensure that Directive 2010/64/EU of the European Parliament, providing for the right to interpretation and translation in criminal proceedings, will be incorporated into UK statute before 29 March; and if so, when. more like this
tabling member printed
Baroness Coussins remove filter
uin HL12743 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-01-21more like thismore than 2019-01-21
answer text <p>Directive 2010/64/EU of the European Parliament and of the Council of 20 October 2010 on the right to interpretation and translation in criminal proceedings was transposed into UK domestic law by 27 October 2013 when it came into force. The Government has no plan currently to alter those provisions.</p> more like this
answering member printed Lord Keen of Elie more like this
question first answered
less than 2019-01-21T17:24:46.993Zmore like thismore than 2019-01-21T17:24:46.993Z
answering member
4538
label Biography information for Lord Keen of Elie more like this
tabling member
3829
label Biography information for Baroness Coussins more like this
672268
registered interest false more like this
date less than 2017-01-12more like thismore than 2017-01-12
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading thebigword more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government whether they have a target figure for cost savings for the provision of court interpreters under the contract with <i>thebigword</i>; and if so, what is it, and against what baseline it is measured. more like this
tabling member printed
Baroness Coussins remove filter
uin HL4606 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-01-26more like thismore than 2017-01-26
answer text <p>The Ministry is committed to ensuring the justice system is supported by a range of quality language services that meet the needs of all those that require them.</p><p> </p><p>All our new language service contracts contain robust performance and charging provisions which are designed to ensure the value for money and affordability of the services provided by the department's suppliers. However, we have not felt it appropriate to set a target figure for cost savings for the provision of court interpreters, which is a demand-led service, given the importance we attach to the provision of such support to those who most need it.</p> more like this
answering member printed Lord Keen of Elie more like this
question first answered
less than 2017-01-26T14:22:30.823Zmore like thismore than 2017-01-26T14:22:30.823Z
answering member
4538
label Biography information for Lord Keen of Elie more like this
tabling member
3829
label Biography information for Baroness Coussins more like this
672269
registered interest false more like this
date less than 2017-01-12more like thismore than 2017-01-12
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading thebigword more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government whether the contract with <i>thebigword</i> for court interpreters specifies any particular level or type of qualification which individual interpreters are expected to have. more like this
tabling member printed
Baroness Coussins remove filter
uin HL4607 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-01-26more like thismore than 2017-01-26
answer text <p>The Ministry is committed to ensuring the justice system is supported by a range of high quality language services that meet the needs of all those that require them.</p><p> </p><p>Bookings are classified depending on their complexity level, namely: ‘standard’, ‘complex’ and ‘complex written’. These complexity levels were determined by each Commissioning Body.</p><p> </p><p>I can confirm that the contract sets out the minimum level of qualification and experience a language professional is required to have in order to work on each complexity level of booking. Details of these qualifications can be found at: <a href="https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137" target="_blank">https://www.contractsfinder.service.gov.uk/Notice/975cb99e-fec6-430f-8f31-fd532a907137</a></p> more like this
answering member printed Lord Keen of Elie more like this
question first answered
less than 2017-01-26T14:23:54.683Zmore like thismore than 2017-01-26T14:23:54.683Z
answering member
4538
label Biography information for Lord Keen of Elie more like this
tabling member
3829
label Biography information for Baroness Coussins more like this
672270
registered interest false more like this
date less than 2017-01-12more like thismore than 2017-01-12
answering body
Ministry of Justice remove filter
answering dept id 54 more like this
answering dept short name Justice more like this
answering dept sort name Justice more like this
hansard heading Courts: Interpreters more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government what was the cost, in the last quarter of 2016, of cancellations and adjournments of court hearings because no interpreter arrived, or because the interpreter arrived too late, or was an interpreter in the wrong language, or proved to be an inadequate interpreter; and how this cost compares with each quarter of the previous year. more like this
tabling member printed
Baroness Coussins remove filter
uin HL4608 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-01-26more like thismore than 2017-01-26
answer text <p>The information requested is not held centrally.</p> more like this
answering member printed Lord Keen of Elie more like this
question first answered
less than 2017-01-26T14:24:47.337Zmore like thismore than 2017-01-26T14:24:47.337Z
answering member
4538
label Biography information for Lord Keen of Elie more like this
tabling member
3829
label Biography information for Baroness Coussins more like this