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1486042

registered interest
date	04/07/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Members: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, when his Department plans to respond to the query of 7 April 2022 from the hon. Member for West Lancashire, ref ZA59082, regarding the funeral industry.
tabling member constituency	West Lancashire
tabling member printed	Rosie Cooper
uin	29977
answer	answer is ministerial correction date of answer 07/07/2022 answer text <p>I would like to thank the Hon Member for West Lancashire for her continued engagement with my Department on issues regarding the funeral sector.</p><p>I would like to assure the Hon Member that I will respond to her query in full imminently.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 07/07/2022 15:33:57 answering member 4369 label Biography information for Tom Pursglove
tabling member	1538 label Biography information for Rosie Cooper

1486077

registered interest
date	04/07/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Civil Proceedings: Candidates
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, whether he plans to take steps to help prevent the use of Strategic Lawsuits Against Public Participation by candidates in elections.
tabling member constituency	Chipping Barnet
tabling member printed	Theresa Villiers
uin	29951
answer	answer is ministerial correction date of answer 07/07/2022 answer text <p>The Government will imminently publish its response to the Call for Evidence, which launched earlier this year. This will form the basis for targeted reforms at the earliest opportunity to prevent and deter SLAPPs in any context for which they represent a challenge to the public interest.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 07/07/2022 15:32:53 answering member 4369 label Biography information for Tom Pursglove
tabling member	1500 label Biography information for Theresa Villiers

1486142

registered interest
date	04/07/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Office of the Public Guardian: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what assessment he has made of the effectiveness of the complaints process for members of the public corresponding with the Office of the Public Guardian.
tabling member constituency	North Shropshire
tabling member printed	Helen Morgan
uin	30212
answer	answer is ministerial correction date of answer 07/07/2022 answer text <p>OPG manage customer complaints through a tiered complaints process. Complaints are initially handled by the business area responsible, which is the ‘first tier’. If a customer is unhappy with the response, the complaint can be escalated to the ‘second tier’ complaints team. At this stage the complaint, and its handling, is reviewed by the Public Guardian or a member of the senior leadership team on their behalf. If a customer is not satisfied with the response to their complaint, they can ask an MP to refer their complaint to the Parliamentary and Health Service Ombudsman for an independent review.</p><p>The target for responding to complaints is 10 working days. OPG is currently experiencing backlogs in processing LPAs and the corresponding increase in correspondence has had an impact on OPG’s ability to respond to complaints within the target. OPG understands the importance of customers receiving timely responses to complaints. In order to improve the service that is provided, OPG has recruited more staff to process LPAs and to respond to complaints, which is already having a positive impact on the length of time customers wait to receive a response.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 07/07/2022 15:34:20 answering member 4369 label Biography information for Tom Pursglove
tabling member	4934 label Biography information for Helen Morgan

1486277

registered interest
date	04/07/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Employment Tribunals Service
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how many applications Employment Tribunals allowed to be submitted out of time in each of the last 10 years.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	30022
answer	answer is ministerial correction date of answer 07/07/2022 answer text <p>HM Courts &amp; Tribunals Service does not centrally record the number of out of time applications that are accepted.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 07/07/2022 15:34:44 answering member 4369 label Biography information for Tom Pursglove
tabling member	4243 label Biography information for Dan Jarvis