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<p>The time taken to process an application for a War Pension claim is spent assessing
the eligibility and entitlement of the claimant. When a War Pension claim is received
it is necessary to obtain Service evidence, medical records, case notes from the claimant's
General Practitioner and details of any hospital treatment, and a self-assessment
form. Once all the required evidence is available, each claim is seen by a medical
adviser who will take all factors into account when determining the correct decision
for each individual. All cases are dealt with in strict date order. There is no delay
in making payments once an eligibility and entitlement decision is reached. The target
for processing war pension claims is an average clearance time of 127 working days.</p>
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