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<p>Although it is the member's responsibility to claim their Armed Forces pension
when it is due, the MOD actively traces members if the deferred pension has not been
claimed and the age at which the pension is payable has passed.</p><p>The Armed Forces
Pension Schemes (AFPS) have a wide range of easy to understand booklets and videos
on the pension schemes which can be accessed on the gov.uk website and YouTube. Scheme
booklets are also provided to members when they join, which provide advice on their
AFPS pension and the steps they must take to make a claim for their deferred pension.Additionally,
pension briefs and training are offered in service.</p><p>For serving personnel or
veterans who need support or are experiencing difficulties, the Veterans Welfare Service
provides free and confidential advice on a wide range of issues. Welfare Managers
can provide welfare support and engage with the Joint Personnel Administration Centre
(JPAC) or the Armed Forces Pension Scheme team on the individual's behalf. All members
also have access to the JPAC Enquiry Centre who can provide personal pension information
and can offer support where necessary.</p>
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