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1405315

registered interest
date	21/01/2022
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	War Pensions: Payments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, for what reason there are delays in payments of the war pension scheme for all eligible claimants.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	109294
answer	answer is ministerial correction date of answer 31/01/2022 answer text <p>There is no delay in making payments once an eligibility and entitlement decision is reached.</p><p> </p><p>All claims and appeals are considered as quickly as possible so as not to cause undue stress and concerns to individuals. A decision made in the Upper Tribunal in 2018, requiring a much fuller explanation of how decisions were arrived at to be recorded, both for new cases and thousands of retrospective cases, meant a significant increase in workload prior to the pandemic. The impact of COVID-19 then led to further delays, particularly given the dependencies on third parties for the provision of medical information and assessments (such as from hospitals and GPs). Social distancing requirements led to a reduced number of Veterans UK staff able to attend the office in person and process casework, including requests for new claims, reviews, reconsiderations, and appeals.</p><p> </p> answering member constituency Aldershot answering member printed Leo Docherty grouped question UIN 109295 question first answered 31/01/2022 14:54:13 answering member 4600 label Biography information for Leo Docherty
tabling member	4471 label Biography information for Rachael Maskell

1405316

registered interest
date	21/01/2022
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	War Pensions: Payments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, for what reason there are delays in payment of the war pension scheme for new pension claimants.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	109295
answer	answer is ministerial correction date of answer 31/01/2022 answer text <p>There is no delay in making payments once an eligibility and entitlement decision is reached.</p><p> </p><p>All claims and appeals are considered as quickly as possible so as not to cause undue stress and concerns to individuals. A decision made in the Upper Tribunal in 2018, requiring a much fuller explanation of how decisions were arrived at to be recorded, both for new cases and thousands of retrospective cases, meant a significant increase in workload prior to the pandemic. The impact of COVID-19 then led to further delays, particularly given the dependencies on third parties for the provision of medical information and assessments (such as from hospitals and GPs). Social distancing requirements led to a reduced number of Veterans UK staff able to attend the office in person and process casework, including requests for new claims, reviews, reconsiderations, and appeals.</p><p> </p> answering member constituency Aldershot answering member printed Leo Docherty grouped question UIN 109294 question first answered 31/01/2022 14:54:13 answering member 4600 label Biography information for Leo Docherty
tabling member	4471 label Biography information for Rachael Maskell