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1238365

registered interest
date	28/09/2020
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	UK Visas and Immigration: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what additional financial and other support she is putting in place to ensure that UK Visas and Immigration office staff are able to process all inquiries promptly.
tabling member constituency	Wolverhampton South West
tabling member printed	Stuart Anderson
uin	96190
answer	answer is ministerial correction date of answer 06/10/2020 answer text <p>There are a variety of measures in place to ensure that UK Visas and Immigration office staff are able to process MP enquiries promptly.</p><p>In response to the COVID-19 pandemic a dedicated telephone and email enquiry line has been created to ensure customers can get access to necessary information quickly. All calls are monitored and themes drawn out to ensure insight is feedback into the system, supporting staff to answer queries accurately and promptly.</p><p> </p><p>UKVI has also maintained and proactively updated the gov.uk help pages to help aid self-serve to ensure more queries can be resolved without needing to directly contact the Home Office.</p><p> </p><p>Performance against service standards in dealing with inquiries is regularly monitored and the Home Office will take further steps if necessary to ensure they are maintained.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 06/10/2020 16:19:57 answering member 4451 label Biography information for Kevin Foster
tabling member	4742 label Biography information for Stuart Anderson

1194338

registered interest
date	11/05/2020
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Migrant Workers: Visas
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Office, whether the automatic visa extension for frontline health workers extends to people employed in the NHS as healthcare assistants.
tabling member constituency	Wolverhampton South West
tabling member printed	Stuart Anderson
uin	45451
answer	answer is ministerial correction date of answer 19/05/2020 answer text <p>The Government has announced we will extend the visas for a range of healthcare professionals working for the NHS and independent health and care providers, where their current visa expires before 1 October. This offer also applies to their families. The 12-month extension is automatic and free of charge and those benefitting will not have to pay the Immigration Health Surcharge. Details of immigration changes, including the extended list of healthcare professionals covered by this offer, relating to COVID-19 can be found at: <a href="https://www.gov.uk/government/collections/coronavirus-covid-19-immigration-and-borders" target="_blank">https://www.gov.uk/government/collections/coronavirus-covid-19-immigration-and-borders</a>.</p><p>We are continuing to work hand in hand with the Department of Health and Social Care on how we can best support frontline health and care workers.<em> </em></p> answering member constituency Torbay answering member printed Kevin Foster question first answered 19/05/2020 16:24:10 answering member 4451 label Biography information for Kevin Foster
tabling member	4742 label Biography information for Stuart Anderson

1190697

registered interest
date	27/04/2020
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas: Work Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what plans she has for people whose travel visas and work permits in the UK are expiring and whose countries are in lockdown.
tabling member constituency	Wolverhampton South West
tabling member printed	Stuart Anderson
uin	40762
answer	answer is ministerial correction date of answer 19/05/2020 answer text <p>The Home Office has put in place a range of measures to support those affected by the covid-19 outbreak. No individual who is in the UK legally and whose visa expires between 24 January 2020 and 30 May 2020 will be regarded as an overstayer or suffer any detriment in the future if they cannot leave the UK because of travel restrictions related to COVID-19. Their visa will be extended to 31 May 2020. Individuals must update their records online using the e-form published on Gov.uk. Individuals do not need to do anything else once they have submitted the online e-form and their status in the UK is secure from the point they have submitted.</p><p>These are unprecedented times and we may make further adjustments to requirements where necessary and appropriate, to ensure people are not unduly affected by circumstances beyond their control.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 19/05/2020 16:46:32 answering member 4451 label Biography information for Kevin Foster
tabling member	4742 label Biography information for Stuart Anderson